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Your Belongings and Water Damage

4/8/2020 (Permalink)

Flooded living room with contents floating SERVPRO of Malden/Melrose understand that your home is more than a structure; your family’s belongings help transform a house into a home

Water damage affects not only the structure of your house but also your belongings. SERVPRO of Malden/Melrose professionals understand that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO specialize in restoring contents damaged by fire, water, or mold.  Our expertise and “restore vs replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage.  Several methods are utilized in the cleaning your contents including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Malden/Melrose can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

If You Have Questions or Need Help,
Call Us Today at 781-665-6396.

Water Damage Emergency Tips

4/8/2020 (Permalink)

SERVPRO house logo with text Emergency Water Damage Tips What you can do until help arrives

What you can do until help arrives

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  • Wet materials can be VERY heavy. Be careful!

Have A Water Damage Emergency?
Call the Professionals of SERVPRO of Malden/Melrose @ 781-665-6396.

Fire Damage Emergency Tips

4/8/2020 (Permalink)

Cartoon house with fire flames shooting out.  What you can do until help arrives

What you can do until help arrives

After any fire damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Have Smoke or Fire Damage? Call the professionals at SERVPRO of Malden/Melrose @ 781-665-6396

Meet SERVPROXIDE

4/7/2020 (Permalink)

Cartoon scientist holding up a bottle of ServprOXIDE SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS

Meet SERVPROXIDE™, SERVPRO’s proprietary disinfectant, a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more.

Many people don't know that SERVPRO corporate employs its own chemist, who formulates and manages the company's own line of cleaning products. This is to ensure that the products we use are safe and friendly to the customers we serve in Malden, Melrose and the North Shore area. SERVPRO of Malden/Melrose regularly uses one of our newer products, SERVPROXIDE, on job sites that have contaminated water or mold. SERVPROXIDE is an EPA-registered, stabilized chlorine dioxide-based disinfectant and sanitizer. 

Because many of the jobs we work on involve contaminated water or sewage, we use this cleaner to eliminate harmful bacteria, viruses, and molds. SERVPROxide effectively removes any remaining contaminants from hard surfaces and sanitizes soft surfaces. It leaves a faint odor that quickly dissipates with air circulation. This product contains a PH level of 8.5-9.5, which means it carries the EPA's lowest toxicity rating and is safe for everyday use. For the cherry on top, the product is a 100% biodegradable surfactant. Among many of the cleaning agents we use, SERVPROXIDE is one of our “go to" products in a long line of specialty products that SERVPRO offers. 

Be Prepared for Spring Storms

4/7/2020 (Permalink)

Storm clouds and lightning over the Boston skyline Wind, hail and of course floods can happen anytime. It is important to make sure you and your home are protected in the event of a severe storm

Spring is here and with that comes the possibility of storms!  Wind, hail and of course floods can happen anytime. It is important to make sure you and your home are protected in the event of a severe storm.

  • Look at your home and property. Make sure you check your gutters, roof and property for damage or potential hazards. If you have a chimney be sure to inspect that as well as heavy rain and a damaged chimney are not a good combination.
  • Check your trees. I know it is time consuming to prune trees and inspect the branches, but this could prevent major damage to your home and cars in the event of heavy rain and winds. Trees and limbs should be at least 10 feet way from your home.
  • Check your sump pump. Here at SERVPRO® of Malden/Melrose this is one of the most common cause of home damage during a storm. If you do not have a battery backup, it would be advised to think about investing in one.
  • Secure loose items. Making sure that your grill, patio furniture, trash cans etc. are secured could prevent major damage to your home and items themselves. Securing these items could also prevent your items from damaging a neighbor’s property and that comes with a whole new set of issues.
  • KNOW YOUR COVERAGE! Please review your insurance policy yearly so that you can be clear on what is covered and not covered! You would be shocked at the varying values of homes and contents from year to year. Make sure that your policy is COMPLETELY covering you and your property.

Severe Weather

4/7/2020 (Permalink)

SERVPRO Severe Weather Alert Warning There is not much we can do about Mother Nature except BE PREPARED

Severe weather can happen at any time in America. If definitely happens in the Malden, Melrose and North Shore areas.  

Each year the United States averages some 10,000 thunderstorms, 5,000 floods, 1,300 tornadoes and 2 Atlantic hurricanes, as well as widespread droughts and wildfires. Weather, water and climate events, cause an average of approximately 650 deaths and $15 billion in damage per year and are responsible for some 90 percent of all presidentially-declared disasters. About one-third of the U.S. economy – some $3 trillion – is sensitive to weather and climate.

There is not much we can do about Mother Nature except BE PREPARED.  Create a communication plan for work and home. Put together and Emergency Kit and make sure everyone knows what it includes and where it is.  Sign up for alerts. Receiving advance warnings for severe weather, timely emergency alerts, and information during a disaster is critical to staying safe during an emergency. Every family should have multiple methods for receiving emergency alerts, including at least one with an audible alert to wake you in the middle of the night.

Download:  MEMA State Alerts: is.gd/DdHq8x

Download:  FEMA Federal Alerts:   is.gd/rHrXv1

Even during Storm conditions SERVPRO® of Malden/Melrose is here and ready to help!

https://www.noaa.gov/weather

Homemade Masks - Sew and No Sew Instructions

4/6/2020 (Permalink)

Homemade Masks Lined up CDC recommends wearing cloth face coverings in public settings

CDC on Homemade Cloth Face Coverings

CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission.

CDC also advises the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.  Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.

Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.

The cloth face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance.

How to Wear a Cloth Face Covering

 Cloth face coverings should—

  • fit snugly but comfortably against the side of the face
  • be secured with ties or ear loops
  • include multiple layers of fabric
  • allow for breathing without restriction
  • be able to be laundered and machine dried without damage or change to shape

Should cloth face coverings be washed or otherwise cleaned regularly? How regularly?

Yes. They should be routinely washed depending on the frequency of use.

How does one safely sterilize/clean a cloth face covering?

A washing machine should suffice in properly washing a face covering.

How does one safely remove a used cloth face covering?

Individuals should be careful not to touch their eyes, nose, and mouth when removing their face covering and wash hands immediately after removing.

Sew and No Sew Instructions

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html

Commercial Lighting Equipment Safety Information

4/3/2020 (Permalink)

One of the most common causes of commercial fires is electrical and lighting equipment, according to the NFPA (National Fire Protection Association.) This type of fire is not easily predicted, as the lighting equipment can look totally fine on the outside in your Golden Gate business. SERVPRO® of Malden/Melrose wants to share the following information about commercial fires and how safety equipment helps to lessen the damage and can assist in preventing any bodily injury:

  • Building sprinklers should be examined and tested every 5 years
  • There should always be a fire extinguisher in reach inside of a commercial building and they must be checked annually to ensure they are in working order
  • If an office building is on fire, exit the building immediately and do not try to fight the fire yourself
  • If there is a lot of smoke inside the building, cover your mouth and nose and do your best to not inhale any of it
  • Wet pipe sprinklers installed in the ceilings of commercial buildings are very effective in helping to fight the fire(s)

In the unfortunate event that a commercial building does catch fire, rest assured that SERVPRO of Malden/Melrose is prepared to help clean up any fire damage the building/area has sustained in the Malden, Melrose and North Shore area.

https://www.nfpa.org/News-and-Research/Data-research-and-tools/Building-and-Life-Safety/US-Structure-in-Office-Properties

Commercial Pressure Washing of Peanut Manufacturing Plant

4/3/2020 (Permalink)

Technician on scissor lift pressure washing wood beams Pressure washing of peanut manufacturing plant

The owner of this food plant, where peanuts were used in manufacturing, called in SERVPRO of Medford/Everett to pressure wash the entire structure from peanut dust/oil that had accumulated throughout the plant structure over the many years they were in production. The building had recently been sold and there were concerns about peanut allergies from the remnant oils and dust.

Our trained technicians are capable of tackling any residential or commercial pressure washing job. Our pressure washing services include commercial properties (inside and out), soft wash of homes, roofs, buildings, wood, vinyl, decks, fences, driveways, sidewalks, patios and gutters. It is important to have your property cleaned on a regular basis because pollutants take such a toll on our environment. Regular cleaning can extend the life of your property while adding value to your home. You can rest assured that we will use the best possible cleaning method for your needs. No job is too big or too small for the SERVPRO team!

Your local SERVPRO of Medford/Everett Professionals will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

Sponge Blasting – An Effective Way to Remove Fire Smoke and Soot

4/3/2020 (Permalink)

Sponge blasting machine being used in building with fire damage Sponge blasting is a great solution for residential and commercial fire and smoke remediation.

A three-alarm blaze that torched part of historic old city hall caused about $1 million in damage.  The fire, believed to have been sparked by a thief trying to steal pipes, ruined much of the interior work that had been done as part of a $9 million renovation of the 170-year-old stone building

SERVPRO Malden/Melrose used sponge blasting to remove the smoke and fire damage.  Sponge blasting is a great solution for residential and commercial fire and smoke remediation.

Pressurized Feed Units propel Sponge Media abrasives to the surface. A centralized control panel provides adjustment of blast pressure and media feed rate allowing for precise control.

Over 25 different types of media Sponge Media are available. Each with a different abrasive or cleaning agent bonded in the Sponge.  

Sponge media flattens on impact, exposing abrasive, cleaning, abrading and profiling the surface.

Sponge cells expand, creating vacuum – pulling in debris

Media traps hazardous particles that would have become airborne and rebound with low energy; making cleanup and containment easy.

Recyclers clean and classify sponge media for reuse, separating media from oversized debris and fine waste.  95% of media is recycled.

The end result was simply amazing – “Like it never even happened.”