Recent Fire Damage Posts

SERVPRO can assist you with fire and smoke damage restoration and cleanup in Melrose

8/14/2021 (Permalink)

faulty outlet fire When a fire strikes your home, SERVPRO is the team to call for all of your fire damage restoration needs.

Electrical Wires Cause Many Fires in Melrose Homes

One major cause of structural blazes can be faulty electrical wires that suddenly short out. Electrical fires can happen without any warning, and then the flames can grow quickly. Once a fire ignites, it will then start consuming your contents, building materials, and structural components as fuel. 

Whenever we perform fire restoration in Melrose, our SERVPRO technicians follow a set of procedures as a part of the emergency services we provide. We first conduct building inspections and look for any potential safety hazards. We then board up the property to prevent intrusions. If the fire department used water to put out the fire, we could dry it out. And if there is no electricity in your house, we can establish emergency electricity.

Next, if the smoke damage is severe, we can deodorize the structure to make it more habitable using thermal fogging or other methods. Then, we can conduct initial cleaning of certain items. For example, if you have to move out of your home, we can clean your contents to be used while you are relocated. 

Once we take the mentioned first steps to prepare your structure, we can then conduct the following:

  • Fire Damage Restoration
  • Fire and Smoke Damage Restoration and Cleanup
  • House Fire Clean Up
  • Water & Fire Damage Restorations
  • Renovating Fire Damaged Homes
  • Smoke Remediation

An electrical fire can be tricky to deal with, and if it ever happens to you, it is wise to call SERVPRO of Malden / Melrose at (781) 665-6396.

Where Can Homeowners Get High-Quality Fire Damage Restoration Services in Malden?

7/17/2021 (Permalink)

smoke from a fire Soot and smoke damage from a fire is no DIY project. SERVPRO trained technicians are ready 24/7 365 days a year. Call now!

They Can Trust SERVPRO for Fire Damage Repair in Malden

Fire incidents are common occurrences in residential premises, and their implications are undeniably profound. Thus, incidents of fire require drastic, appropriate, and timely responses to minimize possible damages. When your residence faces an incident of fire damage, it is always prudent to seek professional assistance from qualified experts who are well-versed to respond to and contain the situation. SERVPRO is a reliable one-stop shop for such an emergency and can assist you in repairing your property.

Immediate Response to Fire Damage 

The ability of a fire to spread hazily across a wide area within a short period makes it very destructive. However, the profound ramifications of fire incidents can be curtailed by hiring a company that offers prompt fire damage restoration in Malden. To restore a property after fire damage, we deodorize smoke residues and deodorize smoke smells.

Some cleaning challenges are involved in fire damage because oxygen, heat, gases, and moisture interact in various ways to form smoke residues. Different kinds of materials burn during a fire, and the effects of heat and smoke create other variables for restoring a home after fire damage. Our SERVPRO team responds to the various challenges created when smoke odors and residues affect various materials and surfaces. We use the primary concepts of cleaning to each particular situation, which includes:

  • Agitating surfaces in multiple ways.
  • Using several products to create chemical reactions.
  • Using several cleaning procedures to eliminate residues.

Our SERVPRO team can use a complete range of procedures to restore fire-damaged materials. SERVPRO of Malden / Melrose has the expertise required to get your home to preloss condition after fire damage. Call us anytime at (781) 665-6396. We’re Faster To Any Size Disaster.

How Does Smoke Damage Influence Restoration in Melrose Homes?

6/8/2021 (Permalink)

A blue cut out of a home with fire inside on a red background A fire can cause many issues after the fact if it is not attended to quickly, call SERVPRO of Malden / Melrose today.

Post-fire cleanup must begin as soon as possible in Melrose properties. 

The decomposition of materials during combustion can produce smoke and solid particles. When circulating in the environment after a fire, these particles can form a formidable residue layer on exposed surfaces and contents. Every combustion event requires fuel, oxygen, and heat. The underlying material, atmospheric conditions, and the balance of these elements impact the presence of:

How Can SERVPRO Clean Smoke Damage from Affected Surfaces? 

Inspections of the property can help determine where smoke damage exists for fire damage restoration in Melrose homes. Both the location of the damage and the condition of the affected material play a role in its salvageability and preservation. Solvents and detergents work to loosen soils so that wet cleaning practices can be effective. However, when residues are too thick or damaging, controlled demolition with our general contracting license is also possible.

Smoke damage remains to be one of the most challenging obstacles for fire-damaged homes and businesses. With how fast these situations can get out of control, our SERVPRO of Malden / Melrose team can take deliberate steps to mitigate and restore fire and smoke damage in your house. Give us a call today at (781) 665-6396.

Why Are Malden Ceilings Heavily Damaged By Smoke After a Fire?

5/11/2021 (Permalink)

Soot, smoke, and fire damage on the ceiling of a property. Smoke and soot can travel to even the smallest of areas, call SERVPRO of Malden / Melrose for help as soon as a fire arises.

Ceilings and upper wall sections can contend with high concentrations of smoke and soot in Malden homes.

The transfer of heat and the movement of the fire is greatly influenced by convection which allows lighter, warm air to rise. This also forces smoke towards the ceiling of the property during the fire. When extinguishment completes, the upper portions of the wall and ceiling materials can be heavily impacted by:

  • Smoke
  • Ash
  • Soot
  • Debris

How Does SERVPRO Manage High Vault Ceiling Damages?

There are several hazards to cleaning up after smoke damage and beginning fire restoration in Malden properties. Removing soils and smoke residues from high vault ceilings typically requires machines like scissor lifts, scaffolding, or ladders to safely clean. A sampling of the residue is necessary to identify the ideal removal approach. We can utilize filtration equipment during abrasive or aggressive cleaning tactics to capture any dislodged and recirculating soot and smoke particles.

Our SERVPRO of Malden / Melrose can help after smoke exposure with premier products and soot removal practices. Give us a call at (781) 665-6396.

Melrose Homeowners Find Smoke Damage Hard to Eliminate

4/25/2021 (Permalink)

gray billowing smoke from a fire SERVPRO can clean soot from the surfaces of your Melrose fire damaged home, and also rid the air of malodors.

SERVPRO is Ready to Help Melrose Residents with House Fire Clean-up Services

A kitchen fire may happen in the blink of an eye, surprising the Melrose homeowner. If lucky, the flames are under control swiftly, and the fire damage appears to be limited to the kitchen. However, it is common to find that the smell of smoke is the most unpleasant consequence of a fire, even beyond the ashes and soot that seem to settle freely throughout the house. Smoke damage and smoke remediation require professional attention for complete elimination.

In Melrose, Fire and smoke damage restoration and cleanup is our specialty at SERVPRO. We work with advanced equipment to restore your home to mint condition. Whether the damage is extensive or localized, we take great care in minimizing your loss of time and money when accidental fires happen.

The key to our success is the following-

  • Containment- aside from setting up staging areas and isolating the affected area with physical barriers, our staff wears personal protective equipment to prevent cross-contamination and can offer move-out services as needed.
  • Cleanup- using cleaning solutions targeted to each surface, we eliminate traces of soot while avoiding damage caused by abrasive substances.
  • Odor removal- equipment such as air purifiers and foggers, along with odor counteracting techniques, kills smell particles and clean the air. Unfortunately, phantosmia is beyond our control, though we try to explain.

Call SERVPRO of Malden/Melrose at (781) 665-6396 whether your home fire was big or small. Our industry-grade equipment and expertise will help restore your home quickly and efficiently.

Is It Possible To Get Rid of Fire And Soot Damage Fast In Malden Properties?

4/19/2021 (Permalink)

Fire and soot damage in a living room. SERVPRO of Malden / Melrose knows what your property needs after a fire damage. Reach out we are happy to assist.

SERVPRO Helps Expedite Fire Damage Restoration in Malden Under Any Circumstance 

Fire can deposit residues all over your property or alter the appearance of materials. For instance, the acidic properties of fire residues stain granite countertops or metallic surfaces. Various procedures, including cleaning, can help reverse these effects. Basic cleaning using methods such as wiping affected with cleaning sponges or vacuuming helps eliminate light soiling. 

The time it takes to complete fire and soot damage restoration in Malden properties depends on how vast the affected area is and the dominant residue type. For instance, if there is a significant percentage of wet smoke residues, regular cleaning approaches might take too long or fail to work altogether.

 SERVPRO anticipates such issues when called to handle issues like: Fire damage restoration

  • Fire and smoke damage
  • Smoke remediation

Our SERVPRO technicians can complete the process faster through better preparation and access to adequate resources. Before starting clean-up, we estimate the entire area affected during the incident. We also do tests to establish the type of residues and the level of adherence to surfaces. From the findings, we can tell whether to start with simple cleaning techniques such as wiping or to use stronger options such as pressure washing or blast cleaning for a timely turnaround.

For faster restoration of fire and soot damage, call SERVPRO of Malden / Melrose at (781) 665-6396.

Fixing Melrose Fire Damage in a Timely Manner Counts

3/27/2021 (Permalink)

fire extinguisher and sign SERVPRO says to keep a fire extinguisher handy in your Melrose home to prevent us from visiting for a house fire clean-up.

Calling SERVPRO for fire damage restoration ensures you get the house fire clean-up you need at your Melrose property!

Charring from the blaze inside your Melrose home can seem overwhelming at first glance. However, there is more than debris to worry about to ensure your home gets back to pre-fire condition. SERVPRO offers a multi-layered approach to restoration services to address smoke, soot, debris, and structural damage.

Fire damage restoration in Melrose will look differently from one project to the next. Our services usually include:

  • Burned building materials and content debris removal
  • Controlled demolition, as needed, to replace unsalvageable materials
  • Fire retardant chemical cleanup or water extraction to remove elements used to extinguish the flames
  • Handling all smoke damage and foul odors

We have you covered for house fire cleanup

Something that many fire and smoke damage projects need is our helpful pack-out and tarping services. Depending on the need for repairs and content removal, we can:

  • Place boards over broken doors or windows
  • Tarp up damaged roofing
  • Put up security tape to keep unauthorized personnel from breaching the perimeter
  • Packing up and moving out services of contents to be stored and cleaned off-site during our water & fire damage restorations

There is no fire damage that we cannot handle here at SERVPRO of Malden/Melrose. Call us 24/7 for emergency response at (781) 665-6396, and we can send out a crew as soon as possible to begin our initial assessment.

Fire Damaged Homes in Malden Require Professional Attention

3/21/2021 (Permalink)

hydroxyl generator SERVPRO utilizes advanced equipment like this hydroxyl generator to eliminate fire and smoke damage odors from Malden properties.

Once the Flames are Extinguished, Malden Homeowners Need the Help of SERVPRO Certified Fire Restoration Technicians

Malden homeowners needing fire damage restoration may find the situation overwhelming when they view the soot, sludge, and water now coating furniture and walls. However, a professional fire restoration team is at their fingertips. Fire and smoke damage can cause many problems. Delegating to a certified team with access to the restoration industry's latest techniques is the best option.

In Malden, a premier fire damage restoration team is SERVPRO. Not only is our staff certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), but we also have ample field experience.

Our clients typically worry about whole house fire clean up

  • Soot- which travels quickly throughout the home and settles on every surface. To treat it, we rely on EPA-approved cleaning solutions, as well as specialized vacuums and HEPA filters, and dry-cleaning sponges.
  • Smoke damage restoration is needed from the odor-- a powerful and invisible reminder of the incident; we apply deodorizing techniques to your home via thermal fogging, hydroxyl generators, ozone machines, and odor counteracting pellets, among others.
  • Water and fire damage restoration - following the fire extinguishing efforts, we often encounter water in our jobs. With industrial dehumidifiers, water pumps, and devices such as injecti-dry and drying mats, we focus on removing standing water and hidden moisture and returning the environment to normal humidity levels.

Do not let a home fire take over your life. Consider house fire clean-up by certified FSRT fire and smoke damage restoration technicians. Call SERVPRO of Malden/Melrose at (781) 665-6396 and let us leave your home, “Like it never even happened.”

How to Properly Use a Fireplace

12/11/2019 (Permalink)

Here’s the proper technique for how to use a fireplace, with safety precautions every homeowner should know.

How to Properly Use a Fireplace

It’s not even officially winter yet and we’ve already had three snowstorms in the Malden/Melrose and North Shore Area!  Nothing beats warming the house with a crackling fire. But while wood-burning fireplaces should give you long-lasting and evenly burning flames, one simple mistake can fill your living room with smoke—or even spark a dangerous house fire. Here’s the proper technique for how to use a fireplace, with safety precautions every homeowner should know.

STEP 1: Stay Safe
Before bringing out the lighter, it’s vital to understand safety precautions for using a fireplace. First, always double-check that your fire extinguisher, smoke detector, and carbon monoxide detector are each in working order (check those batteries!). Remove anything flammable within three feet of the fireplace in case stray sparks escape the hearth, and use a fireplace screen as well. Make sure the flue isn’t blocked by obstructions like an animal’s nest, especially if this is your first time using the fireplace. If the system hasn’t been recently inspected, hire a chimney sweep certified by the Chimney Safety Institute of America (CSIA) to do the job.

STEP 2: Gather the Kindling
Gather kindling in a variety of sizes (small, medium, and large) for the proper fire-building technique that is outlined below. To emit less smoke and soot, make sure the wood is dry, well-seasoned, and split a minimum of six months ago. You can choose either hardwood or softwood for the fire; while hardwoods like oak or maple burn longer and create more sustained heat, softwoods like cedar or pine start fires easier because they ignite quickly. Whatever you don’t use can return to the firewood rack, best stored outdoors in an elevated and covered location.

Note: Never burn trash, plastic, painted materials, or anything with chemical treatment like scraps of pressure-treated wood—these materials can release harmful chemicals into your home.

STEP 3: Open the Damper
The damper is a movable plate inside the flue. When opened, it allows the smoke and ash to travel safely up the chimney. If you start a fire with a closed damper, however, the smoke will have no escape route and circle back into the house.

Adjust the damper as needed with the handle located inside of the chimney. It will move either front to back, left to right, or in a clockwise or counterclockwise rotation. Check to make sure you opened it properly by sticking your head in the flue and looking upwards, using a flashlight if necessary. You should see up the flue without any obstructions if the damper is open; a closed damper will block your view entirely.

STEP 4: Prime the Flue
Now, gauge the temperature. If you feel a rush of cold air (which usually occurs if the chimney is built on the outside of the house), then you need to prime the flue—in order words, you need to preheat it. Otherwise, the cold draft may cause smoke to blow into the room. Light a roll of newspaper and hold it against the open damper to send warm air into the flue. The draft should reverse after a few minutes, making your fireplace ready for action.

STEP 5: Build the Fire
While there are multiple ways to build a fire, the CSIA recommends the top-down method, which produces less smoke and requires less tending. Start by donning thick fireplace gloves and grabbing a metal poker. Position large pieces of wood in the bottom of the fireplace in one row, perpendicular to the opening of the fireplace. Next, take mid-sized pieces of wood, and stack four or five rows on top of the base layer in alternating directions. Make sure the stack takes up no more than half the height of your fireplace. Now add your smallest pieces of wood, making sure these pieces are very dry. The tiniest bits (which can take the form of wood shavings or bunched-up newspapers) should be at the very top.

Light the top of the stack with a single match. The fire should travel down, igniting the pieces underneath without prompting. Let the fire burn for as long as you’d like. Don’t close the damper until the fire is completely out and all the embers have stopped burning.

STEP 6: Clean the Ashes
The CSIA says you can leave a bed of ashes between one to two inches in the fireplace as an insulating layer, which helps the next fire to burn. But when you need to dispose of ashes, proceed with caution. Coals may take several hours or several days to completely cool, and ash could still be burning during that time. Using a metal shovel, scoop ashes into a metal container with a tight-fitting lid. Store the container outdoors away from the house, and not in garages or on decks.

Christmas Tree Safety Tips

12/5/2019 (Permalink)

Tips for a safe and Merry Christmas!

As you deck the halls this holiday season, be fire smart. A small fire that spreads to a Christmas tree can grow large very quickly.

Picking the tree

  • Choose a tree with fresh, green needles that do not fall off when touched.

Placing the tree

  • Before placing the tree in the stand, cut 2” from the base of the trunk.
  • Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
  • Make sure the tree is not blocking an exit.
  • Add water to the tree stand. Be sure to add water daily.

Lighting the tree

  • Use lights that have the label of a recognized testing laboratory. Some lights are only for indoor or outdoor use.
  • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.
  • Never use lit candles to decorate the tree.
  • Always turn off Christmas tree lights before leaving home or going to bed.

After Christmas Get rid of the tree after Christmas or when it is dry. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home. Check with your local community to find a recycling program. Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer.

Thanksgiving Fire Safety- Everything You Need to Know

11/12/2018 (Permalink)

For most, the kitchen is the heart of the home, especially during the holidays. From testing family recipes to decorating cakes and cookies, everyone enjoys being part of the preparations.

So keeping fire safety top of mind in the kitchen during this joyous but hectic time is important, especially when there’s a lot of activity and people at home. As you start preparing your holiday schedule and organizing that large family feast, remember, by following a few simple safety tips you can enjoy time with your loved ones and keep yourself and your family safer from fire.

Thanksgiving by the numbers

  • Thanksgiving is the peak day for home cooking fires, followed by the day before Thanksgiving and Christmas Day. and Christmas Eve.
  • In 2015, U.S. fire departments responded to an estimated 1,760 home cooking fires on Thanksgiving, the peak day for such fires.
  • Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
  • Cooking equipment was involved in almost half of all reported home fires and home fire injuries, and it is the second leading cause of home fire deaths.  

Safety tips

  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

October Is National Fire Prevention Month

10/12/2018 (Permalink)

Home Safety Checklist

Smoke Alarms

There is one smoke alarm on every level of the home and inside and outside each sleeping area.

Smoke alarms are tested and cleaned monthly.

Smoke alarm batteries are changed as needed. 

Smoke alarms are less than 10 years old.

Cooking Safety

Cooking area is free from items that can catch fire.

Kitchen stove hood is clean and vented to the outside.

Pots are not left unattended on the stove.

Electrical & Appliance Safety

Electrical cords do not run under rugs.

Electrical cords are not frayed or cracked.

Circuit-protected, multi-prong adapters are used for additional outlets.

Large and small appliances are plugged directly into wall outlets.

Clothes dryer lint filter and venting system are clean.

Candle Safety

Candles are in sturdy fire-proof containers that won’t be tipped over.

All candles are extinguished before going to bed or leaving the room.

Children and pets are never left unattended with candles.

Carbon Monoxide Alarms

Carbon monoxide alarms are located on each level of the home.

Carbon monoxide alarms are less than 7 years old.

Smoking Safety

Family members who smoke only buy fire-safe cigarettes and smoke outside.

Matches and lighters are secured out of children’s sight.

Ashtrays are large, deep and kept away from items that can catch fire.

Ashtrays are emptied into a container that will not burn.

Heating Safety

Chimney and furnace are cleaned and inspected yearly.

Furniture and other items that can catch fire are at least 3 feet from fireplaces, wall heaters,   baseboards, and space heaters.

Fireplace and barbecue ashes are placed outdoors in a covered metal container at least 3 feet from   anything that can catch fire.

Extension cords are never used with space heaters.

Heaters are approved by a national testing laboratory and have tip-over shut-off function.

Home Escape Plan

Have two ways out of each room.

Know to crawl low to the floor when escaping to avoid toxic smoke.

Know that once you’re out, stay out. 

Know where to meet after the escape.

Meeting place should be near the front of your home, so firefighters know you are out.

Practice your fire escape plan.

Grease Fire Safety Tips

6/15/2018 (Permalink)

Do NOT pour water on the fire!!!

The best way to avoid a grease fire is to not have one. While you are cooking, keep an eye on the oil as it’s heating. The oil won’t immediately catch fire once it starts smoking, but smoke is a danger sign that it’s well on its way to getting there.

If the worst happens and your oil does catch on fire, use the following tips:

  1. If the fire is still small enough and contained in one pot, it is safe to put it out yourself. If it is already spreading to other parts of the kitchen, evacuate.
  2. Turn off the source of the heat on the stove. Do not try to move the pot because you don’t want to accidentally spill or splash the burning oil.
  3. Do NOT pour water on the fire!  Since oil and water do not mix, pouring water can cause the oil to splash and spread the fire even worse. In fact, the vaporizing water can also carry grease particles in it, which can also spread the fire.
  4. Remove all oxygen from the flame. You can cover with another pot or pan. Do not cover it with a glass lid because the glass lid may shatter.
  5. If you can’t cover it, dump lots of baking soda on it.
  6. Use a chemical fire extinguisher on the grease fire. There are different kinds of extinguishers. Not all can be used on a grease fire, but the ABC dry chemical extinguisher is best.

Hopefully you’ll never be in a situation where you have to actually use this advice, but if you are remember to smother the fire with a pot or baking soda and never use water!

Call us at SERVPRO of Malden/Melrose for fire, smoke or soot damage. 


10 Tips for Safe Summer Barbecues!

6/15/2018 (Permalink)

Every year, 7,000 Americans are injured while using backyard barbecue grills. It's usually a case of good products used incorrectly.

Here are the top 10 most common mistakes and key safety tips.


  1. Keep your grill at least 10 feet away from your house.Farther is even better. This includes portions attached to your house like carports, garages and porches. Grills should not be used underneath wooden overhangs either, as the fire could flare up into the structure above. This applies to both charcoal and gas grills.
  2. Clean your grill regularly.If you allow grease and fat to build up on your grill, they provide more fuel for a fire. Grease is a major source of flare ups.
  3. Check for gas leaks.You can make sure no gas is leaking from your gas grill by making a solution of half liquid dish soap and half water and rubbing it on the hoses and connections. Then, turn the gas on (with the grill lid open.) If the soap forms large bubbles, that's a sign that the hoses have tiny holes or that the connections are not tight enough.
  4. Keep decorations away from your grill. Decorations like hanging baskets, pillows and umbrellas look pretty AND provide fuel for a fire. To make matters worse, today's decor is mostly made of artificial fibers that burn fast and hot, making this tip even more important.
  5. Keep a spray bottle of water handy.That way, if you have a minor flare-up you can spray it with the water to instantly calm it. The bonus of this tip is that water won't harm your food, so dinner won't be ruined!
  6. Keep a fire extinguisher within a couple steps of your grill.And KNOW HOW TO USE IT. If you are unsure how to use the extinguisher, don't waste time fiddling with it before calling 911. Firefighters say many fire deaths occur when people try to fight a fire themselves instead of calling for expert help and letting the fire department do its job.


  1. Turn on the gas while your grill lid is closed. NEVER do this. It causes gas to build up inside your grill, and when you do light it and open it, a fireball can explode in your face.
  1. Leave a grill unattended.Fires double in size every minute. Plan ahead so that all of your other food prep chores are done and you can focus on grilling.
  2. Overload your grill with food.This applies especially fatty meats. The basic reason for this tip is that if too much fat drips on the flames at once, it can cause a large flare-up that could light nearby things on fire.
  3. Use a grill indoors. People often think it will be safe to use a grill, especially a small one, indoors. NOT TRUE. In addition to the fire hazard, grills release carbon monoxide,the deadly colorless, odorless gas. That gas needs to vent in fresh air or it can kill you, your family and pets.

What Happens to My Belongings in a Fire?

6/6/2018 (Permalink)

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. SERVPRO of Malden/Melrose understands your family’s furniture, clothing, keepsakes, and other belongings make your house more than a structure; they make it home.

If You Have Questions or Need Help, Call Us Today 781-665-6396

Contents Restoration

SERVPRO of Malden/Melrose specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Malden/Melrose can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Malden / Melrose can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims

Peace of mind when you need it most!

My Smoke Alarm Works - Why Would I Change It?

1/25/2018 (Permalink)

We all know to change the batteries in our smoke alarms twice yearly but did you know the National Fire Protection Association (NFPA) recommends that you replace all smoke alarms when they are 10 years old?

I know what you’re thinking, “how I am supposed to remember how old they are?”  Check the back of the smoke alarm and you will find the manufacturer date.  

Even if your smoke alarms aren’t ten years old you may also consider replacing them early to keep up with the latest technology.

There are two kinds of smoke alarms:

Ionization smoke alarms are generally more responsive to flaming fires.
How they work: Ionization-type smoke alarms have a small amount of radioactive material between two electrically charged plates, which ionizes the air and causes current to flow between the plates. When smoke enters the chamber, it disrupts the flow of ions, thus reducing the flow of current and activating the alarm

Photoelectric smoke alarms are generally more responsive to fires that begin with a long period of smoldering (called “smoldering fires”).
How they work: Photoelectric-type alarms aim a light source into a sensing chamber at an angle away from the sensor. Smoke enters the chamber, reflecting light onto the light sensor; triggering the alarm.

 The NFPA recommends smoke alarms that use both of these technologies. 

 Check out the NFPA website for lots of great information on smoke alarms.

Fire-Safety Tips to Keep in Mind This Thanksgiving

11/2/2017 (Permalink)

The kitchen is where the holiday meal magic happens, but it can also be a danger zone, especially on Thanksgiving.

Thanksgiving is typically the most dangerous day of the year.  Everybody's cooking in the kitchen and it's one of the few days where almost everyone is preparing a meal.  "The house is more congested than normal so you have to control the flow in your kitchen to make sure there's no accidents.

More fires start in the kitchen than anywhere else in the home.  On Thanksgiving, in particular, there are three times as many house fires than any other day of the year, according to the US Consumer Product Safety Commission

Below are some safety tips for the holiday:

  1. Don't wear loose-fitting clothing around open flames.
  2. Don't leave your food unattended on the stove or in the oven.

Make sure a person is always in the kitchen watching the food that's cooking.

You should have a zone, around anything around the stove, within like a 3-feet range for children.

  1. If deep-frying turkey, do it outside.
  1. Never put water on a grease fire.
  1. Store fire extinguishers in plain sight and near an exit - not under the sink. According to the National Fire Protection Association. Because fires can double every five to 10 seconds - and can consume a room in just one minute - call 911 first.

Smoke Detector - Ionization vs Photoelectric

10/25/2017 (Permalink)

The two most commonly recognized smoke detection technologies are ionization smoke detection and photoelectric smoke detection.

Ionization smoke alarms are generally more responsive to flaming fires.
How they work: Ionization-type smoke alarms have a small amount of radioactive material between two electrically charged plates, which ionizes the air and causes current to flow between the plates. When smoke enters the chamber, it disrupts the flow of ions, thus reducing the flow of current and activating the alarm. 

Photoelectric smoke alarms are generally more responsive to fires that begin with a long period of smoldering (called “smoldering fires”).
How they work: Photoelectric-type alarms aim a light source into a sensing chamber at an angle away from the sensor. Smoke enters the chamber, reflecting light onto the light sensor; triggering the alarm. 

For each type of smoke alarm, the advantage it provides may be critical to life safety in some fire situations. Home fatal fires, day or night, include a large number of smoldering fires and a large number of flaming fires. You can not predict the type of fire you may have in your home or when it will occur. Any smoke alarm technology, to be acceptable, must perform acceptably for both types of fires in order to provide early warning of fire at all times of the day or night and whether you are asleep or awake.

For best protection, use both types of smoke alarm technologies

For best protection, it is recommended both (ionization and photoelectric) technologies be used in homes. In addition to individual ionization and photoelectric alarms, combination alarms that include both technologies in a single device are available.

Fire in Melrose, MA

8/9/2016 (Permalink)

Living Room Fire in Melrose, MA

Title: Malden/Melrose Smoke and Soot Cleanup

Category: Fire Damage

Photo Caption: Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.


Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Malden/Melrose will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 781-665-6396