Recent Storm Damage Posts

Why Should You Call for Immediate Help with Flood Damage in Melrose?

9/15/2021 (Permalink)

make on flooded roof of house with a help me sign SERVPRO is here to help Melrose Neighbors when flooding strikes. We're Faster To Any Size Disaster

Fast interventions from SERVPRO secure your Melrose residence, commencing emergency services for water damage remediation and mitigation

You have no time to waste when fierce storms cause flood damage in Melrose. It might go against the grain to arrange for water clean up and water damage repairs without a lengthy, carefully considered bidding process. Unfortunately, the harm water does to building materials is immediate as well as progressive.

Why Is SERVPRO an Excellent Choice for Flood Restoration in Melrose?

Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)--trained crews master a broad range of interventions and strategies to transform your flooded home to preloss condition quickly. We take on all aspects of Melrose property storm damage recovery without the need for additional contractors, including:

  • Boarding and tarping of exterior damage
  • Assessment and control of critical safety hazards from slipping and falling, risks of electrical shocks, structural collapse from storm debris or the weight of top-down interior flooding, exposure to biohazards from sewage, and countless other issues
  • Planning and implementation of phases of mitigation, remediation, restoration, and rebuilding, providing licensed and certified managers and technicians for each task and process

Can I Save by Performing Flood Restoration Myself?

Although homeowners can help with water removal services by moving sensitive items above flood lines and transporting personal items to secure, dry places, extensive basement flooding remediation is a job for SERVPRO experts. We have the industrial-grade equipment and the knowledge and experience to perform basement flooding cleanup safely and rapidly. Perhaps most importantly, SERVPRO crews are prepared to manage the always-contaminated flood waters, including cleaning up after a sewer backup that often accompanies overland flooding. We maintain your and our crews’ safety by:

  • Always donning appropriate personal protective equipment (PPE)
  • Using containment techniques to prevent the flow of contaminated water and drift of airborne pollutants, including wrapping work areas with 1.6 mil polyethylene and employing negative pressure air scrubbing equipment to exhaust
  • Collecting and transporting contaminated fluids for lawful disposal away from your home
  • Cleaning soiled surfaces with EPA-registered products and disinfecting with EPA-registered antimicrobials before thorough structural drying

Fortunately, our leadership in the storm damage recovery industry speaks for itself. Rely on SERVPRO of Malden / Melrose for a fast and professional response when you call (781) 665-6396.

SERVPRO can provide basement flooding cleanup in Malden

8/3/2021 (Permalink)

flooded basement Flood damage is very common in your basement. SERVPRO, true and tried certified technicians are ready for any size flood restoration project.

Flood Cleanup in Your Malden Home Basement

Massachusetts is known to get torrential downpours from time to time during the mid to late summer season. When a storm blows in, it can often bring in several inches of rain quickly. In houses with basements, the windows for the lower level often have window wells that can fill up with water. If the window wells get full, it is possible that moisture can leak in from the window into your house.

When dealing with flood damage in basements in Malden, we start by fixing the problem at its source so that water stops entering your structure. If a filled-up window well seems to be the source of the problem, we can first put a submersible pump inside the well and suck out the water. Once the window well is empty, we can then figure out where the water was leaking from the window. For example, if it was leaking from a faulty window seal, we can temporarily seal the leak.

Anytime basement flooding occurs, extensive flood restoration may be needed since the moisture could affect several of your buildings, like your walls and flooring. If you notice water in your basement, our SERVPRO team can conduct the following procedures to bring your home to its preloss state:

  • Water Damage Restoration
  • Emergency Services for Water Damage
  • Ceiling Repairs from Water Damages
  • Fixing a Leaking Roof from Storms
  • Basement Flooding Cleanup
  • Cleaning Up After a Sewer Backup

If you ever notice water leaking in from a window well in your basement, it is wise to call SERVPRO of Malden / Melrose at (781) 665-6396. 

How Does SERVPRO Mitigate Storm Damage in Malden Homes?

6/15/2021 (Permalink)

A yellow home with lightning and blue clouds surrounding the home. When a storm strikes, SERVPRO of Malden / Melrose is prepared to be at your side.

Getting storm damage cleanup started for Malden properties fast is critical. 

Severe storm systems can have a devastating impact on homes and businesses throughout the area, requiring a focused response from our professionals to protect the property. Much like water removal services after damage incidents, the responding SERVPRO technicians fixate on relocating personal belongings and contents within the affected areas to try and prevent irreparable harm.

  • Removing bulk materials
  • Controlled demolition
  • Water removal services
  • Air filtration

Decontamination and Surface Cleaning Strategies

The training of our professionals is extensive, making us a leading team for storm damage cleanup in Malden homes. Contamination and pathogenic threats are the priority for responding SERVPRO team members, which employs several tactics and products in our inventory. Some of the work can get completed with HEPA vacuums, while wet cleaning might involve a mixture of detergents with water for surface residue and stain removal. Training dictates that when decontamination cannot occur by cleaning alone, a biocide should get used to prevent the growth and spread of microbial colonies.

Natural flooding and storm damage can leave sewage and water damage concerns for the property. Our SERVPRO of Malden / Melrose team can quickly clean up the mess and get the house back to its original condition. Call us today at (781) 665-6396.

Where is Flood Damage Most Likely in Melrose Homes?

5/14/2021 (Permalink)

messed up shingles on the roof of a home. Let SERVPRO of Malden / Melrose help cover all the areas of your home from storm damage.

There Are a Number of Places to Check for Storm Damage in Your Home.

Severe weather situations can leave your home vulnerable to infiltrating water. Depending on the conditions, from natural flooding to unexpected roof damages or a collapse, the type of flooding your property might experience can change. Often, the most heavily impacted areas include:

  • Attics
  • Crawl Spaces
  • Basements
  • Garages

Can SERVPRO Remove All Types of Flood Damage? 

Identifying the type of flood damage in Melrose homes is the first step to a thorough and complete recovery. Because we are leading storm and flood restoration experts, technicians trained in IICRC best practices, and have a general contractor license, we can provide nearly all facets of restoration and repair that your home might require after flooding. We can seal up structural vulnerabilities and clean up after natural flooding concerns “Like it never even happened.”

Despite the severity of infiltrating floodwater into your home or business, a prompt response from qualified professionals can be vital in efficient flood damage restoration. Our SERVPRO of Malden / Melrose team can help with whatever your property needs; call (781) 665-6396.

Basement Flooding in Malden Is Not Uncommon.

4/26/2021 (Permalink)

sewage backup in a bathroom Storm water can force sewage back into your Malden home--Better call SERVPRO for storm and hazard control

SERVPRO Helps Malden Homeowners with Water Damage Repairs

Storms in Malden are commonplace, and most of them cause no harm to the buildings in the area. But occasionally, older structures give way for stormwater to enter the home, flooding basements and compromising floors and walls. When events like these happen, reaching out to SERVPRO is the best you can do. Our qualified staff is ready to help you around the clock and give a thorough assessment shortly upon arriving at your home. When time is of the essence, we are here to help.

The consequences of flood damage to your Malden home can be devastating if you don’t tend to them quickly. 

Contaminated Ground Water

Stormwaters generally carry bacteria and pollutants from the environment into your home, not to mention the ensuing increase in humidity and its consequences. As our team inspects your home and plans for flood damage restoration, we focus on the following-

  • Identifying the presence of chemical and physical hazards due to the stormwater itself or to any cleaning and disinfecting agents being used.
  • Reviewing the home’s structure and its integrity. Water saturation can cause walls to weaken and construction elements to suffer. As needed, we consult with specialists and sub-contractors.

SERVPRO of Malden/Melrose is much more than a water extraction service. A call to (781) 665-6396 gives you access to expert technicians ready to restore your home to mint condition. Do not hesitate to reach out when time is of the essence.

Where to Start with Storm Damage in a Malden Home?

4/22/2021 (Permalink)

Water damage in two rooms with the flooring taken up Storm damage can be nerve-racking, call SERVPRO of Malden / Melrose to ease your stress.

SERVPRO of Malden takes an Organized and Efficient Approach to Storm Damage Restoration

Storms can threaten the security of your home, its structural integrity, and interior fittings. Emergency services for flooded properties are available with local professional technicians that can arrive within four hours of notification of loss. One of the essential methods for mitigating loss is extracting water, removing bulk waste, and providing humidity controls. 

Extracting water is common in storm damage restoration for your Malden home. Technicians must regularly assess the property's condition when reducing standing water to ensure there is no damage to joints or mortar. Following the use of gas pumps, water extraction units are deployed to remove residual moisture further. 

  • Portable and truck-mounted extraction units can be fitted with carpet wands for specific areas of the property.
  • Extraction is up to 800 times more efficient than drying equipment when working in storm-damaged properties. 
  • Humidity controls with dehumidifiers are essential to reduce the risk of microbial growth or vapor damage

For a quick resolution to storm impact on your home, contact SERVPRO of Malden / Melrose for storm damage at (781) 665-6396.

What Is The Best Plan To Deal With Flood Damage In Melrose?

4/5/2021 (Permalink)

A peached colored road map SERVPRO of Malden / Melrose is here for all of your Melrose property needs.

SERVPRO Helps Perform Water Cleanup in Melrose Properties to Contain Flood Damage

On average, storm occurrences in Melrose can be described as sporadic. For the larger Boston area, a hurricane brushes by once approximately every six years.  However, this does not exempt residents from the risk of flood damage.

Melrose is part of the Greater Boston metropolitan area, sitting approximately 10 miles north of Boston City. One of the unique characteristics that attract people to the area is its natural beauty. The area experiences four full seasons each year with sunny, beautiful springs and summers. During fall, a mixture of yellow, red, and orange foliage transforms the area into a colorful, serene environment before the winter starts in November, and snow covers everything. On average, the area receives approximately 48 inches of snow every year. Therefore, the likelihood of flood damage from snow jams is high.

An Area Loved by the Locals

While it is common for people born in an area to leave immediately after finishing studies, the situation is a bit different in Melrose, where approximately 71% of the residents were born in the town or within Massachusetts. The city is home to over 28,000 residents, according to a 2019 estimate. Its proximity to the coast and the state’s capital are the two other factors that keep drawing people to the area since it means access to different amenities like schools and beautiful neighborhoods. The city, which was incorporated in 1850, also has a fair share of gorgeous historic homes.

Unique Historic Homes

Seven houses in Melrose are listed in the National Register of Historic Places. It is a great accomplishment considering a strict criterion determines which properties are added to the list. The main factors include whether the property or the person who owned it served unique events in the country's history. Some of the properties in the city that appear in the list include:

  • Beebe Estate built in 1828 and is a conspicuous example of Greek Revival architecture 
  • Larrabee’s Brick Block, which was built in 1880.  The residential and commercial building is relatively unaltered
  • Melrose Public Library built in 1904, although there were additions to the structure later on 
  • The Phineas Upham House, built in 1703. It is one of the remaining traditional saltbox houses from the colonial period 

How Does SERVPRO Manage Flood Damage Through Cleanup?

Flooding can lead to various damages, including deterioration of materials, staining, and bad odor.  Most of these problems are hard to resolve once developed. Cleaning up the property in time helps remove standing water and harmful debris, limiting their effects on structural materials and contents. Timely cleaning can help prevent the need for other advanced services like:

SERVPRO has the resources to complete the cleanup faster and more efficiently because we have advanced equipment like pressure washers and rotation brushes which remove all traces of residues. We also have sturdy extractors, including self-priming trash pumps that remove water with solid residues. Our technicians also use a variety of professional cleaning agents to cleanse the affected areas.

SERVPRO of Malden / Melrose has managed flood damage incidents for several years. Call us at (781) 665-6396 for assistance if your property is affected.

Tackling Storm Damage One Step at a Time in Your Malden Home

3/27/2021 (Permalink)

school flooded with muck SERVPRO removes contaminated floodwaters from homes, schools, and other structures--safely to protect our Malden neighbors

Spring storms in Malden can bring high winds, sleet, and even snow – Call SERVPRO for storm damage repairs!

Because "March comes in like a lion and then goes out like a lamb," there is often a lot of high wind and rain that comes around. During April, the showers keep coming and sometimes lead to a leaking roof from storms or the need for ceiling repairs from water damages. It is best for Malden residents to know that SERVPRO has the manpower and proven methods to get the project done correctly the first time should you find yourself in an emergency.

Storm damage in Malden often ranges in severity level. However, how you act is the most important. Whether you have ceiling leaks or the need for flood restoration, you will have us, SERVPRO at your door and ready to get to work within hours of your call. We provide:

  • Detailed assessment to formulate a course of action
  • Implementation of tailored water extraction and drying plans
  • Moisture level monitoring, including the location of hidden moisture to thwart secondary damage
  • Controlled demolition allows us to remove unsalvageable materials to replace them with all-new materials
  • Antimicrobial agents to secure the structure from mold and contaminants

After storm damage occurs, you need a team you can count on to take the burden and worry off your shoulders. Count on SERVPRO of Malden/Melrose for storm and flood restoration, water damage repairs, and more. Call us at (781) 665-6396 for a rapid response!

Put Help in the Palm of Your Hand

12/11/2019 (Permalink)

Get the SERVPRO® Emergency READY Profile® App today!

At SERVPRO of Malden/Melrose we realize it is important to be ready for a storm and disaster can strike at a moment’s notice. Technology working hard to let us be aware of danger with more time to prepare before it hits.  Technology can also be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare. Below are a few things that will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. Get an Emergency READY Profile®.   SERVPRO® of Malden/Melrose is proud to offer Emergency READY Profiles® (ERP) for free at ready.SERVPRO.com to help prepares you, your property, or your business for an emergency. By developing a SERVPRO® Emergency READY Profile® for your property or business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App.  

Get in touch with SERVPRO® of Malden/Melrose today for more information on developing an ERP for your property or business.

DISASTER PREPAREDNESS FOR OUR FURRY FRIENDS

9/18/2018 (Permalink)

Emergencies come in many forms, and they may require anything from a brief absence from your home to permanent evacuation. Each type of disaster requires different measures to keep your pets safe, so the best thing you can do for yourself and your pets is to be prepared. Here are simple steps you can follow now to make sure you’re ready before the next disaster strikes:

Step 1: Get a Rescue Alert Sticker

This easy-to-use sticker will let people know that pets are inside your home. Make sure it is visible to rescue workers (we recommend placing it on or near your front door), and that it includes the types and number of pets in your home as well as the name and number of your veterinarian. If you must evacuate with your pets, and if time allows, write “EVACUATED” across the stickers. To get a free emergency pet alert sticker for your home, please fill out our online order form and allow 6-8 weeks for delivery. 

Step 2: Arrange a Safe Haven

Arrange a safe haven for your pets in the event of evacuation. DO NOT LEAVE YOUR PETS BEHIND. Remember, if it isn’t safe for you, it isn’t safe for your pets. They may become trapped or escape and be exposed to numerous life-threatening hazards. Note that not all shelters accept pets, so it is imperative that you have determined where you will bring your pets ahead of time:

  • Contact your veterinarian for a list of preferred boarding kennels and facilities.
  • Ask your local animal shelter if they provide emergency shelter or foster care for pets.
  • Identify hotels or motels outside of your immediate area that accept pets.
  • Ask friends and relatives outside your immediate area if they would be willing to take in your pet.

Step 3: Choose "Designated Caregivers”

This step will take considerable time and thought. When choosing a temporary caregiver, consider someone who lives close to your residence. He or she should be someone who is generally home during the day while you are at work or has easy access to your home. A set of keys should be given to this trusted individual. This may work well with neighbors who have pets of their own—you may even swap responsibilities, depending upon who has accessibility.

When selecting a permanent caregiver, you’ll need to consider other criteria. This is a person to whom you are entrusting the care of your pet in the event that something should happen to you. When selecting this “foster parent,” consider people who have met your pet and have successful cared for animals in the past. Be sure to discuss your expectations at length with a permanent caregiver, so he or she understands the responsibility of caring for your pet.

Step 4: Prepare Emergency Supplies and Traveling Kits

If you must evacuate your home in a crisis, plan for the worst-case scenario. Even if you think you may be gone for only a day, assume that you may not be allowed to return for several weeks. When recommendations for evacuation have been announced, follow the instructions of local and state officials. To minimize evacuation time, take these simple steps:

  • Make sure all pets wear collars and tags with up-to-date identification information. Your pet’s ID tag should contain his name, telephone number and any urgent medical needs. Be sure to also write your pet’s name, your name and contact information on your pet’s carrier.
  • The ASPCA recommends microchipping your pet as a more permanent form of identification. A microchip is implanted under the skin in the animal’s shoulder area, and can be read by a scanner at most animal shelters.
  • Always bring pets indoors at the first sign or warning of a storm or disaster. Pets can become disoriented and wander away from home in a crisis.
  • Store an emergency kit and leashes as close to an exit as possible. Make sure that everyone in the family knows where it is, and that it clearly labeled and easy to carry. Items to consider keeping in or near your “Evac-Pack” include:
    • Pet first-aid kit and guide book (ask your vet what to include)
    • 3-7 days’ worth of canned (pop-top) or dry food (be sure to rotate every two months)
    • Disposable litter trays (aluminum roasting pans are perfect)
    • Litter or paper toweling
    • Liquid dish soap and disinfectant
    • Disposable garbage bags for clean-up
    • Pet feeding dishes and water bowls
    • Extra collar or harness as well as an extra leash
    • Photocopies and/or USB of medical records and a waterproof container with a two-week supply of any medicine your pet requires (Remember, food and medications need to be rotated out of your emergency kit—otherwise they may go bad or become useless)
    • At least seven days’ worth of bottled water for each person and pet (store in a cool, dry place and replace every two months)
    • A traveling bag, crate or sturdy carrier, ideally one for each pet
    • Flashlight
    • Blanket
    • Recent photos of your pets (in case you are separated and need to make “Lost” posters)
    • Especially for cats: Pillowcase, toys, scoop-able litter
    • Especially for dogs: Extra leash, toys and chew toys, a week’s worth of cage liner

You should also have an emergency kit for the human members of the family. Items to include: Batteries, duct tape, flashlight, radio, multi-tool, tarp, rope, permanent marker, spray paint, baby wipes, protective clothing and footwear, extra cash, rescue whistle, important phone numbers, extra medication and copies of medical and insurance information.

Step 5: Keep the ASPCA On-Hand at All Times

Help protect pets by spreading the word about disaster preparedness. Download, print and share FEMA’s brochure today. 

The free ASPCA mobile app shows pet parents exactly what to do in case of a natural disaster. It also allows pet owners to store vital medical records and provides information on making life-saving decisions during natural disasters.

Be Prepared: Know These Storm Warning Definitions

6/15/2018 (Permalink)

Storm Warnings can pop up anywhere: TV, cell phone warnings, radio, etc., but do we really understand what these warnings mean? Know these definitions so you are prepared for any storm:

  • Tornado Watch Conditions are ripe for tornadoes within the watch area. Tornadoes associated with hurricanes and tropical storms are typically a very significant cause of death and damage.
  • Tornado Warning A tornado has been spotted visually or on radar. Usually issued for a county. If a tornado WARNING is issued where you live, GET TO THE MIDDLE OF THE LOWEST FLOOR OF A STRONG BUILDING IMMEDIATELY!!! 
  • Severe Thunderstorm Watch Conditions are ripe for severe thunderstorms within the watch area.
  • Severe Thunderstorm Warning There is a severe thunderstorm in or heading for the warned area. Treat this like a tornado warning!!
  • Flash Flood Watch Flash floods are likely to occur in the near future. Be alert for rising water and be prepared to have to move to high ground.
  • Flash Flood Warning Flash floods are occurring or expected to occur in the near future. If this happens, get to high ground immediately, and GET AWAY FROM VEHICLES... it only takes 18 inches of water to sweep a car or truck away!
  • High Wind Advisory Windy conditions may occur in the advisory area. This usually makes for unsafe conditions while driving, especially in (but not limited to) large vehicles. Also, avoid boating anywhere in the advisory area.
  • High Wind Warning Very strong winds are expected or already are occurring that present a significant danger while driving, boating and other outdoor activities. Often issued near tropical storms and hurricanes.

Pay close attention to Storm Warnings and take them seriously and be safe.  If disaster does strike your home or business, call SERVPRO of Malden/Melrose at 781-665-6396.

What You Can Do Until SERVPRO Arrives

6/6/2018 (Permalink)

Water Damage Emergency Tips

 After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Water Damage Emergency?

Call 781-665-6396

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Have A Water Damage Emergency?

Call 781-665-6396

Mold Removal vs. Mold Remediation

6/6/2018 (Permalink)

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Malden / Melrose has the training and expertise to remediate the mold in your home or business.

Signs of Mold? Call Today – 

(781) 665-6396

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Learn more about our mold remediation process.

  1. Emergency Contact - (781) 665-6396
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

NO JOB IS TOO LARGE

6/4/2018 (Permalink)

No Job Is Too Large

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO of Malden/Melrose can handle any size disaster. During catastrophic storms and major events, we call upon our Disaster Recovery Team for immediate assistance.

Catastrophic Storm and Major Event Response

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Available 24 hours a day and 365 days a year, SERVPRO of Malden/Melrose is prepared for the unpredictable. 781-665-6396

Reply on the Expertise of SERVPRO to Help After Flooding

6/4/2018 (Permalink)

Flooding is a part of the history in Boston and the North Shore areas and you should consider it as a part of your duties as a property owner to plan for these types of situations. Obtaining the proper insurance and budgeting for some of the preventive measures that exist to assist you with preparation for a flood is only the beginning. However, it is far better than merely reacting to a crisis. It is our goal to inform you more about what to do when a water damage emergency hits and help you with getting back to normal, with the least amount of disturbance to your everyday lives. 
 
We have expertly trained technicians who have experience in dealing with flood damage restoration near your home. It is possible that the person who arrives to help you with your situation is someone that you already know within the community that you live, a neighbor, a friend or even a family member. 
 
SERVPRO Franchises are locally owned and operated by people just like you. Our technicians go through rigorous training to learn the proper steps to assist with your recovery as promptly and professionally as possible. However, we can also help you prepare to combat the possibility before it ever occurs, limit the damage caused by flooding and even save more of your belongings in the process. 
 
Our expertly trained technicians at SERVPRO offer you services that are unique to your situation and help you understand what you can expect; even during the worst possible conditions. We will be there to assist you through the entire process, from beginning to end and even provide you with any assistance you need filling out the proper paperwork to deal with your insurance company. 
 
The restoration process at SERVPRO starts with your initial phone call. We will perform an inspection on your property and thoroughly explain what is needed to get you back on your feet. Then we will quickly and efficiently cover the steps of the action plan that we have described to remove any excess water and completely dry everything within the affected area. We can uncover those hard to locate moisture pockets that require specialized equipment to find. All of your household items get handled as if they were our own, and each restorable item is taken care of and returned to a quality pre-damage condition "Like it never even happened."
 
Our SERVPRO of Malden/Melrose staff is waiting to assist you.  781-665-6396

Hurricane Season is Here - Are You Prepared?

6/4/2018 (Permalink)

Last year’s hurricane season was the most disastrous the United States has ever experienced. Hurricanes in 2017 affected more than 25 million people—close to 8 percent of the U.S. population—and resulted in widespread displacement of survivors. Hurricanes Harvey, Irma, and Maria caused $265 billion in damage, more than the 2005 hurricanes Katrina, Rita, and Wilma combined.

WHAT CAN WE DO TO PREPARE?

With the Atlantic hurricane season beginning in June, individuals and businesses can take proactive steps to better prepare for hurricanes that may threaten our homes, workplaces, and communities. Here are five actions that FEMA recommends everyone take in advance of hurricane season:

  1. Get alerts and warnings to receive timely information about weather conditions or other emergencies. Download the FEMA App to learn what to do before, during, and after emergencies, and receive weather alerts from the National Weather Service.
  2. Create and practice a family communication plan. Your family may not be together when a disaster strikes. Know how you’ll contact one another and reconnect if separated, and ensure everyone understands their role.
  3. Document and insure property before a disaster strikes to ensure you will have the necessary financial resources to help you repair, rebuild, or replace whatever is damaged. Visit gov to learn about purchasing flood insurance.
  4. Strengthen your financial preparedness. Collect and secure personal financial, insurance, medical, and other records to give yourself the peace of mind and ensure that you have the documentation needed to start the recovery process without delay.
  5. Get trained. Every minute is important in a disaster, and if emergency responders are not nearby, you could be the one to help others until help arrives. Consider participating in a local or regional exercise—or even develop an exercise or simulation for your organization or community to help identify challenges and correct issues before they happen. Visit gov/until-help-arrives for online training and to find out what role you can take during disasters.

DISASTER PREPAREDNESS FOR OUR FURRY FRIENDS

9/15/2017 (Permalink)

Emergencies come in many forms, and they may require anything from a brief absence from your home to permanent evacuation. Each type of disaster requires different measures to keep your pets safe, so the best thing you can do for yourself and your pets is to be prepared. Here are simple steps you can follow now to make sure you’re ready before the next disaster strikes:

Step 1: Get a Rescue Alert Sticker

This easy-to-use sticker will let people know that pets are inside your home. Make sure it is visible to rescue workers (we recommend placing it on or near your front door), and that it includes the types and number of pets in your home as well as the name and number of your veterinarian. If you must evacuate with your pets, and if time allows, write “EVACUATED” across the stickers. To get a free emergency pet alert sticker for your home, please fill out our online order form and allow 6-8 weeks for delivery. 

Step 2: Arrange a Safe Haven

Arrange a safe haven for your pets in the event of evacuation. DO NOT LEAVE YOUR PETS BEHIND. Remember, if it isn’t safe for you, it isn’t safe for your pets. They may become trapped or escape and be exposed to numerous life-threatening hazards. Note that not all shelters accept pets, so it is imperative that you have determined where you will bring your pets ahead of time:

  • Contact your veterinarian for a list of preferred boarding kennels and facilities.
  • Ask your local animal shelter if they provide emergency shelter or foster care for pets.
  • Identify hotels or motels outside of your immediate area that accept pets.
  • Ask friends and relatives outside your immediate area if they would be willing to take in your pet.

Step 3: Choose "Designated Caregivers”

This step will take considerable time and thought. When choosing a temporary caregiver, consider someone who lives close to your residence. He or she should be someone who is generally home during the day while you are at work or has easy access to your home. A set of keys should be given to this trusted individual. This may work well with neighbors who have pets of their own—you may even swap responsibilities, depending upon who has accessibility.

When selecting a permanent caregiver, you’ll need to consider other criteria. This is a person to whom you are entrusting the care of your pet in the event that something should happen to you. When selecting this “foster parent,” consider people who have met your pet and have successful cared for animals in the past. Be sure to discuss your expectations at length with a permanent caregiver, so he or she understands the responsibility of caring for your pet.

Step 4: Prepare Emergency Supplies and Traveling Kits

If you must evacuate your home in a crisis, plan for the worst-case scenario. Even if you think you may be gone for only a day, assume that you may not be allowed to return for several weeks. When recommendations for evacuation have been announced, follow the instructions of local and state officials. To minimize evacuation time, take these simple steps:

  • Make sure all pets wear collars and tags with up-to-date identification information. Your pet’s ID tag should contain his name, telephone number and any urgent medical needs. Be sure to also write your pet’s name, your name and contact information on your pet’s carrier.
  • The ASPCA recommends microchipping your pet as a more permanent form of identification. A microchip is implanted under the skin in the animal’s shoulder area, and can be read by a scanner at most animal shelters.
  • Always bring pets indoors at the first sign or warning of a storm or disaster. Pets can become disoriented and wander away from home in a crisis.
  • Store an emergency kit and leashes as close to an exit as possible. Make sure that everyone in the family knows where it is, and that it clearly labeled and easy to carry. Items to consider keeping in or near your “Evac-Pack” include:
    • Pet first-aid kit and guide book (ask your vet what to include)
    • 3-7 days’ worth of canned (pop-top) or dry food (be sure to rotate every two months)
    • Disposable litter trays (aluminum roasting pans are perfect)
    • Litter or paper toweling
    • Liquid dish soap and disinfectant
    • Disposable garbage bags for clean-up
    • Pet feeding dishes and water bowls
    • Extra collar or harness as well as an extra leash
    • Photocopies and/or USB of medical records and a waterproof container with a two-week supply of any medicine your pet requires (Remember, food and medications need to be rotated out of your emergency kit—otherwise they may go bad or become useless)
    • At least seven days’ worth of bottled water for each person and pet (store in a cool, dry place and replace every two months)
    • A traveling bag, crate or sturdy carrier, ideally one for each pet
    • Flashlight
    • Blanket
    • Recent photos of your pets (in case you are separated and need to make “Lost” posters)
    • Especially for cats: Pillowcase, toys, scoop-able litter
    • Especially for dogs: Extra leash, toys and chew toys, a week’s worth of cage liner

You should also have an emergency kit for the human members of the family. Items to include: Batteries, duct tape, flashlight, radio, multi-tool, tarp, rope, permanent marker, spray paint, baby wipes, protective clothing and footwear, extra cash, rescue whistle, important phone numbers, extra medication and copies of medical and insurance information.

Step 5: Keep the ASPCA On-Hand at All Times

Help protect pets by spreading the word about disaster preparedness. Download, print and share FEMA’s brochure today. 

The free ASPCA mobile app shows pet parents exactly what to do in case of a natural disaster. It also allows pet owners to store vital medical records and provides information on making life-saving decisions during natural disasters.

Hurricane Preparedness Week – May 7-13, 2017

5/9/2017 (Permalink)

Sunday, May 7th

Determine Your Risk

Find out today what types of wind and water hazards could happen where you live, and then start preparing now for how to handle them. Hurricanes are not just a coastal problem. Their impacts can be felt hundreds of miles inland. It’s easy to forget what a hurricane is capable of doing. The U.S. has not been directly impacted by a major hurricane (Category 3 or higher) in more than a decade. However, hurricanes such as Ike, Sandy and Isaac reminded us that significant impacts can occur without it being a major hurricane. Many people are suffering from hurricane amnesia in the forms of complacency, denial and inexperience. This remarkable hurricane streak is going to end, and we have to be ready for it to happen this season.

Monday, May 8th

Develop an Evacuation Plan

The first thing you need to do is find out if you live in a storm surge hurricane evacuation zone or if you’re in a home that would be unsafe during a hurricane. If you are, figure out where you’d go and how you’d get there if told to evacuate. You do not need to travel hundreds of miles. Identify someone, perhaps a friend or relative who doesn’t live in a zone or unsafe home, and work it out with them to use their home as your evacuation destination. Be sure to account for your pets, as most local shelters do not permit them. Put the plan in writing for you and those you care about.

Tuesday, May 9th

Assemble Disaster Supplies

You’re going to need supplies not just to get through the storm but for the potentially lengthy and unpleasant aftermath. Have enough non-perishable food, water and medicine to last each person in your family a minimum of one week. Electricity and water could be out for at least that long. You’ll need extra cash, a battery-powered radio and flashlights. Many of us have cell phones, and they all run on batteries. You’re going to need a portable, crank or solar powered USB charger.

Wednesday, May 10th

Secure an Insurance Check-up

Call your insurance company or agent and ask for an insurance check-up to make sure you have enough homeowners insurance to repair or even replace your home. Don’t forget coverage for your car or boat. Remember, standard homeowners insurance doesn’t cover flooding. Whether you’re a homeowner or renter, you’ll need a separate policy for it, and it’s available through your company, agent or the National Flood Insurance Program at www.floodsmart.gov. Act now as flood insurance requires a 30-day waiting period.

Thursday, May 11th

Strengthen Your Home

If you plan to ride out the storm in your home, make sure it is in good repair and up to local hurricane building code specifications. Many of these retrofits do not cost much or take as long to do as you may think. Have the proper plywood, steel or aluminum panels to board up the windows and doors. Remember, the garage door is the most vulnerable part of the home, so it must be able to withstand the winds.

Friday, May 12th

Check on Your Neighbor

Many Americans rely on their neighbors after a disaster, but there are also many ways you can help your neighbors before a hurricane approaches. Learn about all the different actions you and your neighbors can take to prepare and recover from the hazards associated with hurricanes. Start the conversation now with these Neighbor Helping Neighbor strategies

Saturday, May 13th

Complete Your Written Hurricane Plan

The time to prepare for a hurricane is before the season begins, when you have the time and are not under pressure. If you wait until a hurricane is on your doorstep, the odds are that you will be under duress and will make the wrong decisions. Take the time now to write down your hurricane plan. Know where you will ride out the storm and get your supplies now. You don’t want to be standing in long lines when a hurricane warning is issued. Those supplies that you need will probably be sold out by the time you reach the front of the line. Being prepared, before a hurricane threatens, makes you resilient to the hurricane impacts of wind and water. It will mean the difference between your being a hurricane victim and a hurricane survivor.