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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How Does SERVPRO Mitigate Storm Damage in Malden Homes?

6/15/2021 (Permalink)

A yellow home with lightning and blue clouds surrounding the home. When a storm strikes, SERVPRO of Malden / Melrose is prepared to be at your side.

Getting storm damage cleanup started for Malden properties fast is critical. 

Severe storm systems can have a devastating impact on homes and businesses throughout the area, requiring a focused response from our professionals to protect the property. Much like water removal services after damage incidents, the responding SERVPRO technicians fixate on relocating personal belongings and contents within the affected areas to try and prevent irreparable harm.

  • Removing bulk materials
  • Controlled demolition
  • Water removal services
  • Air filtration

Decontamination and Surface Cleaning Strategies

The training of our professionals is extensive, making us a leading team for storm damage cleanup in Malden homes. Contamination and pathogenic threats are the priority for responding SERVPRO team members, which employs several tactics and products in our inventory. Some of the work can get completed with HEPA vacuums, while wet cleaning might involve a mixture of detergents with water for surface residue and stain removal. Training dictates that when decontamination cannot occur by cleaning alone, a biocide should get used to prevent the growth and spread of microbial colonies.

Natural flooding and storm damage can leave sewage and water damage concerns for the property. Our SERVPRO of Malden / Melrose team can quickly clean up the mess and get the house back to its original condition. Call us today at (781) 665-6396.

How Does Smoke Damage Influence Restoration in Melrose Homes?

6/8/2021 (Permalink)

A blue cut out of a home with fire inside on a red background A fire can cause many issues after the fact if it is not attended to quickly, call SERVPRO of Malden / Melrose today.

Post-fire cleanup must begin as soon as possible in Melrose properties. 

The decomposition of materials during combustion can produce smoke and solid particles. When circulating in the environment after a fire, these particles can form a formidable residue layer on exposed surfaces and contents. Every combustion event requires fuel, oxygen, and heat. The underlying material, atmospheric conditions, and the balance of these elements impact the presence of:

How Can SERVPRO Clean Smoke Damage from Affected Surfaces? 

Inspections of the property can help determine where smoke damage exists for fire damage restoration in Melrose homes. Both the location of the damage and the condition of the affected material play a role in its salvageability and preservation. Solvents and detergents work to loosen soils so that wet cleaning practices can be effective. However, when residues are too thick or damaging, controlled demolition with our general contracting license is also possible.

Smoke damage remains to be one of the most challenging obstacles for fire-damaged homes and businesses. With how fast these situations can get out of control, our SERVPRO of Malden / Melrose team can take deliberate steps to mitigate and restore fire and smoke damage in your house. Give us a call today at (781) 665-6396.

How a Professional Water Restoration Company Can Restore Malden Homes Fast

6/2/2021 (Permalink)

SERVPRO equipment on shelves in a garage. SERVPRO of Malden / Melrose knows what it takes to get your property up and running after a water damage.

Efficient water removal can be critical in restoring and repairing damaged Malden properties.

One of the most productive and effective water removal tools in our inventory that arrives with our Green Fleet is a truck-mounted pump. Because of its powerful suction and possible distance from the damaged point back to the extractor, truck pumps are effective and versatile. When paired with squeegee wands and hard surface extractor attachments, we can offer efficient water removal services where they are needed most.

Helping Fast with the SERVPRO Green Fleet 

We have several incredible vehicles and instruments in our fleet of vehicles that help us be among the leading water restoration companies for Malden and beyond. As rapidly as water disasters can spread and overwhelm properties, getting this fleet moving fast provides critical resources and mitigation actions. Beyond our talented personnel and contractors, the fleet of our vehicles brings many benefits to a job site like:

  • Extractors
  • Drying tools
  • Containment products
  • Tablets and tech for programs like SERVPRO DryBook

Water damage restoration and recovery encompass many actions taken from the arrival of our experienced team through surface cleaning and drying. Whatever your home needs, our SERVPRO of Malden / Melrose professionals can help when you call (781) 665-6396.

Are There Different Types of Smoke Damage Affecting Melrose Homes?

5/25/2021 (Permalink)

Yellow tape with the words " fire line do not cross in front of a burnt home.  Call SERVPRO of Malden / Melrose when you have a fire damage. No matter how big or how small, we know what your home needs.

Our experienced professionals can identify the best cleaning practice after fires in Melrose properties. 

Fire and smoke damage are challenging obstacles for responding technicians. Because there are varying types of fires, the residues and soils left behind require unique cleaning approaches tailored to the property's condition.

What Types of Smoke Damage Can Impact Melrose Homes? 

Fire cleanup in Melrose homes can change based on multiple types of smoke damage, including:

  • Dry Smoke – High-heat fires can destroy many building materials in their path, leaving thin, chalky smoke residues on surfaces. Wipe cleaning can often resolve these soils.
  • Wet Smoke – Smoldering, lower-heat fires can deposit thicker residues and particles on surfaces that are a formidable presence to remove. The threat of smearing and staining is high, requiring advanced cleaning practices like soda blasting and emulsification.
  • Protein Residues – Kitchen flare-ups can often leave protein residues from food on surfaces like cabinets and countertops. These soils are characterized by their harsh odors and difficulty to clean.

Our SERVPRO of Malden / Melrose fire restoration team is ready to help 24/7 at (781) 665-6396.

How Can SERVPRO Help with Mold Removal in Malden Offices?

5/18/2021 (Permalink)

Mold on a white wall in the corner of a door way Mold can be very tricky, call SERVPRO of Malden / Melrose as soon as you think you may have a problem.

From mold inspections to black mold removal, our remediation team can help Malden businesses.

Black mold can be a fast-moving and destructive presence in a Malden office building. Because of the potential health effects and how damaging these organisms can be to hosting materials, you need a fast-responding team that can manage several mold remediation facets simultaneously, including:

  • Removing mold
  • Drying moisture damage
  • Cleaning affected areas
  • Deodorization
  • Reconstruction

Can the Emergency Ready Profile Program Help? 

SERVPRO offers a free proactive response program to help when water cleanup, fire restoration, or mold remediation for Malden businesses is necessary. The Emergency READY Profile (ERP) Plan collects vital information about the property and the chain of command to ensure that restoration and remediation efforts go as swiftly as possible when every minute counts. 

Mold remediation for area businesses can be a large undertaking, so trust the team capable of handling microbial threats of all sizes. You can reach our SERVPRO of Malden / Melrose team 24/7 at (781) 665-6396. 

Where is Flood Damage Most Likely in Melrose Homes?

5/14/2021 (Permalink)

messed up shingles on the roof of a home. Let SERVPRO of Malden / Melrose help cover all the areas of your home from storm damage.

There Are a Number of Places to Check for Storm Damage in Your Home.

Severe weather situations can leave your home vulnerable to infiltrating water. Depending on the conditions, from natural flooding to unexpected roof damages or a collapse, the type of flooding your property might experience can change. Often, the most heavily impacted areas include:

  • Attics
  • Crawl Spaces
  • Basements
  • Garages

Can SERVPRO Remove All Types of Flood Damage? 

Identifying the type of flood damage in Melrose homes is the first step to a thorough and complete recovery. Because we are leading storm and flood restoration experts, technicians trained in IICRC best practices, and have a general contractor license, we can provide nearly all facets of restoration and repair that your home might require after flooding. We can seal up structural vulnerabilities and clean up after natural flooding concerns “Like it never even happened.”

Despite the severity of infiltrating floodwater into your home or business, a prompt response from qualified professionals can be vital in efficient flood damage restoration. Our SERVPRO of Malden / Melrose team can help with whatever your property needs; call (781) 665-6396.

Why Are Malden Ceilings Heavily Damaged By Smoke After a Fire?

5/11/2021 (Permalink)

Soot, smoke, and fire damage on the ceiling of a property. Smoke and soot can travel to even the smallest of areas, call SERVPRO of Malden / Melrose for help as soon as a fire arises.

Ceilings and upper wall sections can contend with high concentrations of smoke and soot in Malden homes.

The transfer of heat and the movement of the fire is greatly influenced by convection which allows lighter, warm air to rise. This also forces smoke towards the ceiling of the property during the fire. When extinguishment completes, the upper portions of the wall and ceiling materials can be heavily impacted by:

  • Smoke
  • Ash
  • Soot
  • Debris

How Does SERVPRO Manage High Vault Ceiling Damages?

There are several hazards to cleaning up after smoke damage and beginning fire restoration in Malden properties. Removing soils and smoke residues from high vault ceilings typically requires machines like scissor lifts, scaffolding, or ladders to safely clean. A sampling of the residue is necessary to identify the ideal removal approach. We can utilize filtration equipment during abrasive or aggressive cleaning tactics to capture any dislodged and recirculating soot and smoke particles.

Our SERVPRO of Malden / Melrose can help after smoke exposure with premier products and soot removal practices. Give us a call at (781) 665-6396.

Protecting Melrose Homes in Every Neighborhood After Water Damage

5/4/2021 (Permalink)

Water on hardwood flooring next to a window. You never know where water will go in your home. Call SERVPRO of Malden / Melrose for assistance today.

With a fast response, our SERVPRO team can provide efficient water clean up for Melrose homes. 

Named for a burgh in Scotland, you can almost envision the appearance of this community back before it received its name and its municipal presence. The site was first settled in 1633 as part of the greater Charlestown area, and went through multiple changes in names and ownership before being an independent community in 1850. Many of the town's properties in the 18th and 19th centuries still exist in the Downtown Melrose Historic District. To protect these structures after water damage, our experienced SERVPRO team can help with:

  • Flood restoration
  • Water damage remediation
  • Burst pipes
  • Ceiling leaks
  • Basement flooding
  • Emergency services water damage

A Bedroom Community for Thriving Boston

Being only a short distance from downtown Boston, Melrose has become a much calmer and quieter alternative to life in the booming metropolis. With a population of only around 30,000 versus the nearly 685,000 in the nearby city, you can still enjoy the entertainment, sports, and economy of Boston with less of a bustling atmosphere.

Protecting Properties in Every Neighborhood

Much like many larger cities with a population in the tens of thousands, sub communities and neighborhoods have gradually forged over the more than 170 years since Melrose first existed on its own. Each of these neighborhoods has a unique feel and appearance from the next, allowing a diverse population to live within the city's border. Some of these neighborhoods include:

  • East Side – Architecture buffs can appreciate the grandeur of many of the homes in this neighborhood, as they feature a distinctly Victorian or Colonial style. This neighborhood also has two of the area's top golfing locations, with the Bellevue Golf Course and the Mount Hood Golf Club.
  • Downtown Melrose – Though much of the Downtown Melrose area has been recognized by the National Register of Historic Places, one of its most prominent features is the Cedar Park MBTA Commuter Rail station.
  • Melrose Highlands – Just a short walk away from Downtown Melrose is one of the oldest neighborhoods of the city: Melrose Highlands. This became part of the city in 1853 from nearby Stoneham and featured several recognized historical properties.

How Can Water Damage Get Dried in Melrose Homes?

Drying up water damage in Melrose properties relies on our recovery inventory's premier extraction and evaporation equipment. Some of the leading drying tools that we can depend on to efficiently overcome trapped moisture and saturated porous materials include:

  • Positive pressure systems
  • Weighted extractors
  • Drying mat systems

Is Trapped Water a Considerable Concern?

Water getting absorbed into porous materials can be a detrimental situation for the household. To reduce the warping and distortion that could result after prolonged exposure to materials like hardwood floors, we can deploy drying mats to draw out moisture to the desired levels. We are careful not to over-dry wood, as this can be as damaging to the flooring as excessive water.

Water damage requires efficient emergency services and cleaning. Our SERVPRO of Malden / Melrose team can help when you call (781) 665-6396.

When are Mold Specialists Necessary for a Malden Home?

4/29/2021 (Permalink)

Mold on wood beamed ceiling Even if you are not sure, call SERVPRO we are ready to help. Mold can hide in places you are unaware of.

The First Signs of Microbial Growth Require a Mold Inspection. SERVPRO of Malden Can Help

Tell-tale signs of mold growth could be a musty odor in some home regions, visible mold colonies, or noticeable dampness in the air. Mold is typically challenging to remediate due to the average size of microorganisms. Mold spores are as small as 4 microns. For reference, a human hair is around 75 microns. 

Dealing with mold damage in your Malden home requires attention to small details. Mold can cause harmful effects: SERVPRO technicians take extra precautions to prevent the spread of mold and to remediate the property comprehensively at the first signs of mold growth. 

  • Desiccant dehumidifiers can help to reduce the relative humidity to below 60%, which can prevent mold growth.
  • SERVPRO technicians wear n-95 grade respirators when performing mold disturbance or remediation. 
  • Using effective containment and staging areas is essential to controlling mold growth. 

If you suspect mold in your home. Contact SERVPRO of Malden / Melrose for mold damage remediation at (781) 665-6396.

Water Damage Remediation in Malden Should be Entrusted to a Certified Team

4/28/2021 (Permalink)

thermal imagery camera point to ceiling Why SERVPRO for water damage restoration in Malden? Our qualifications and our advanced equipment like this thermal imagery camera

SERVPRO Technicians in Malden Are Water Damage Certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC)

After a Malden home floods with water, it may be tempting to rent equipment at a local hardware store and attempt to restore the place with no professional assistance. Even though quick water extraction may be helpful, it only addresses one aspect of the problem, and significant risks may linger. SERVPRO can provide a full assessment of your vulnerabilities along with a plan to mitigate them.

Water damage restoration in Malden is unique to each of our clients, and at SERVPRO, we know that a one-size-fits-all approach is insufficient. Our comprehensive view of your home makes us uniquely qualified to handle water damage repairs and cleaning up after a sewer backup, appliance malfunction, or storm event. In the course of our work,

you should expect us to address the following-

  • Standing water within wall cavities and under cabinets, which we detect with state-of-the-art technology such as infrared moisture detectors, which point us to possible water deposits hiding from the naked eye.
  • Compromised flooring materials including hardwood, tile, carpet, and laminate. Whether your problem is buckling, delaminating, or a saturated carpet pad, our staff evaluates the water damage and takes action for its restoration or removal if needed.
  • Personal belongings are soaking wet. Depending on the type of water (clean vs. black or gray water) and the nature of the surface (porous vs. non-porous), we handle water extraction and drying with various techniques. Pumps, air circulators, wet-dry vacuums, and dehumidifiers all aid in this part of the job.

SERVPRO of Malden/Melrose is available by calling (781) 665-6396 as soon as the emergency happens. Water damage restoration is one of those instances in which a professional team makes a significant difference. Do not hesitate to protect your home by calling the best in the industry.

Storm Damage in Melrose Threatens the Bottom Line

4/27/2021 (Permalink)

document drying on a clothes line SERVPRO offers more advanced document drying of your important Melrose company vital items than hanging them out to dry. We beat flood damage.

Businesses in Melrose Are at Risk During Heavy Storms, but SERVPRO Is Ready to Help

Water remediation services in Melrose are essential when stormwater enters a commercial building and threatens to disrupt day-to-day business operations. It can be unsettling to see your inventory, files, and computers threatened by excessive outside water, and it may be hard to know where to start. Rather than guessing how to prioritize your actions, call SERVPRO and let our expert team take over.

Storm damage in commercial settings in Melrose differs from residential water damage restoration. 

Our SERVPRO team is well-versed in the nuances of handling water removal services in commercial buildings and the need to observe any relevant guidelines applicable to businesses. Furthermore, we make documentation a priority which often becomes an essential tool for our business clients filing insurance claims. To help you mitigate your loss, we focus on the following-

  • Providing a quick response with numerous techniques for water extraction, drying, and disinfecting. Knowing how to maximize the efficiency of the tools at our disposal helps cut the disruption time for your business.
  • Offering specialized drying techniques for electronics and documents invaluable to the business. Even though replacement is usually necessary, some of your assets are worth the investment in having them restored after water damage. Whether it is freeze-drying for your documents or the drying of computers and electronics, SERVPRO provides you with options.

SERVPRO of Malden/Melrose understands the needs of our business clients and treats them as one of our own. Call us at (781) 665-6396 and let us be your partners when there are storms on the horizon. 

How Can Water Damage Remediation Minimize Disruptions in Melrose Public Facilities?

4/26/2021 (Permalink)

Church pews with sun shining through a window SERVPRO of Malden / Melrose is here for their church community, we are here to always help.

SERVPRO Handles Challenging Problems Like Ceiling Repairs from Water Damages in Melrose

Water intrusion at a public facility such as a church can create unnecessary inconveniences considering most people have a single preferred place of worship. Water intrusion can be caused by internal issues such as pipe leaks or external ones such as ice dams. Whatever the cause, water damage repairs should be expedited to restore normalcy.

Water damage remediation in a Melrose church can involve several things. For instance, if the leak is ongoing, finding a way to protect contents is necessary to limit damages before starting water extraction or drying. SERVPRO is adept in handling different situations involving water, including:

  • Ceiling leaks 
  • Basement flooding 
  • Burst pipes

Our technicians bring various resources to the loss site to help with the remediation process. For instance, shielding pews from dripping water if the leak originates from the ceilings is easy since we have plastic sheets.  We also have cherry pickers which help lift the technicians as they perform tasks such as controlled demolition of the ceiling area to reach deteriorated materials.  We also accomplish water removal faster using powerful equipment such as truck-mounted water extractors

SERVPRO of Malden / Melrose handles all necessary water damage remediation tasks ensuring your facility is accessible. Call us at (781) 665-6396 whenever you need assistance.

Basement Flooding in Malden Is Not Uncommon.

4/26/2021 (Permalink)

sewage backup in a bathroom Storm water can force sewage back into your Malden home--Better call SERVPRO for storm and hazard control

SERVPRO Helps Malden Homeowners with Water Damage Repairs

Storms in Malden are commonplace, and most of them cause no harm to the buildings in the area. But occasionally, older structures give way for stormwater to enter the home, flooding basements and compromising floors and walls. When events like these happen, reaching out to SERVPRO is the best you can do. Our qualified staff is ready to help you around the clock and give a thorough assessment shortly upon arriving at your home. When time is of the essence, we are here to help.

The consequences of flood damage to your Malden home can be devastating if you don’t tend to them quickly. 

Contaminated Ground Water

Stormwaters generally carry bacteria and pollutants from the environment into your home, not to mention the ensuing increase in humidity and its consequences. As our team inspects your home and plans for flood damage restoration, we focus on the following-

  • Identifying the presence of chemical and physical hazards due to the stormwater itself or to any cleaning and disinfecting agents being used.
  • Reviewing the home’s structure and its integrity. Water saturation can cause walls to weaken and construction elements to suffer. As needed, we consult with specialists and sub-contractors.

SERVPRO of Malden/Melrose is much more than a water extraction service. A call to (781) 665-6396 gives you access to expert technicians ready to restore your home to mint condition. Do not hesitate to reach out when time is of the essence.

Melrose Homeowners Find Smoke Damage Hard to Eliminate

4/25/2021 (Permalink)

gray billowing smoke from a fire SERVPRO can clean soot from the surfaces of your Melrose fire damaged home, and also rid the air of malodors.

SERVPRO is Ready to Help Melrose Residents with House Fire Clean-up Services

A kitchen fire may happen in the blink of an eye, surprising the Melrose homeowner. If lucky, the flames are under control swiftly, and the fire damage appears to be limited to the kitchen. However, it is common to find that the smell of smoke is the most unpleasant consequence of a fire, even beyond the ashes and soot that seem to settle freely throughout the house. Smoke damage and smoke remediation require professional attention for complete elimination.

In Melrose, Fire and smoke damage restoration and cleanup is our specialty at SERVPRO. We work with advanced equipment to restore your home to mint condition. Whether the damage is extensive or localized, we take great care in minimizing your loss of time and money when accidental fires happen.

The key to our success is the following-

  • Containment- aside from setting up staging areas and isolating the affected area with physical barriers, our staff wears personal protective equipment to prevent cross-contamination and can offer move-out services as needed.
  • Cleanup- using cleaning solutions targeted to each surface, we eliminate traces of soot while avoiding damage caused by abrasive substances.
  • Odor removal- equipment such as air purifiers and foggers, along with odor counteracting techniques, kills smell particles and clean the air. Unfortunately, phantosmia is beyond our control, though we try to explain.

Call SERVPRO of Malden/Melrose at (781) 665-6396 whether your home fire was big or small. Our industry-grade equipment and expertise will help restore your home quickly and efficiently.

Where to Start with Storm Damage in a Malden Home?

4/22/2021 (Permalink)

Water damage in two rooms with the flooring taken up Storm damage can be nerve-racking, call SERVPRO of Malden / Melrose to ease your stress.

SERVPRO of Malden takes an Organized and Efficient Approach to Storm Damage Restoration

Storms can threaten the security of your home, its structural integrity, and interior fittings. Emergency services for flooded properties are available with local professional technicians that can arrive within four hours of notification of loss. One of the essential methods for mitigating loss is extracting water, removing bulk waste, and providing humidity controls. 

Extracting water is common in storm damage restoration for your Malden home. Technicians must regularly assess the property's condition when reducing standing water to ensure there is no damage to joints or mortar. Following the use of gas pumps, water extraction units are deployed to remove residual moisture further. 

  • Portable and truck-mounted extraction units can be fitted with carpet wands for specific areas of the property.
  • Extraction is up to 800 times more efficient than drying equipment when working in storm-damaged properties. 
  • Humidity controls with dehumidifiers are essential to reduce the risk of microbial growth or vapor damage

For a quick resolution to storm impact on your home, contact SERVPRO of Malden / Melrose for storm damage at (781) 665-6396.

Is It Possible To Get Rid of Fire And Soot Damage Fast In Malden Properties?

4/19/2021 (Permalink)

Fire and soot damage in a living room. SERVPRO of Malden / Melrose knows what your property needs after a fire damage. Reach out we are happy to assist.

SERVPRO Helps Expedite Fire Damage Restoration in Malden Under Any Circumstance 

Fire can deposit residues all over your property or alter the appearance of materials. For instance, the acidic properties of fire residues stain granite countertops or metallic surfaces. Various procedures, including cleaning, can help reverse these effects. Basic cleaning using methods such as wiping affected with cleaning sponges or vacuuming helps eliminate light soiling. 

The time it takes to complete fire and soot damage restoration in Malden properties depends on how vast the affected area is and the dominant residue type. For instance, if there is a significant percentage of wet smoke residues, regular cleaning approaches might take too long or fail to work altogether.

 SERVPRO anticipates such issues when called to handle issues like: Fire damage restoration

  • Fire and smoke damage
  • Smoke remediation

Our SERVPRO technicians can complete the process faster through better preparation and access to adequate resources. Before starting clean-up, we estimate the entire area affected during the incident. We also do tests to establish the type of residues and the level of adherence to surfaces. From the findings, we can tell whether to start with simple cleaning techniques such as wiping or to use stronger options such as pressure washing or blast cleaning for a timely turnaround.

For faster restoration of fire and soot damage, call SERVPRO of Malden / Melrose at (781) 665-6396.

Ceiling Leaks in Malden Homes Require Professional Water Removal Services

4/19/2021 (Permalink)

white ceiling with blistered and cracks from water leak Don't let a ceiling leak ruin your day. Call SERVPRO for water damage mitigation in all of Malden

Malden Homeowners can Rely on SERVPRO for Water Clean-up

Sometimes we forget how much water travels throughout a home. Appliances are interconnected, as are bathrooms, kitchens, and even your air conditioning. Malden homeowners can also add ceiling leaks to their list of vulnerabilities. All of these risks apply to virtually every home, and counting on a team of professional water restoration technicians can make a significant difference between a total loss and a minor mishap.

In Malden, water damage situations can count on SERVPRO to find the most efficient way to restore your home. Our certified staff relies on state-of-the-art equipment to measure humidity levels and use these measurements to guide our steps as we achieve a full restoration. As expected, water removal is our top priority, and we use equipment such as the following for a thorough job-

Some of our advanced equipment

  • Pumps- submersible and truck-mounted pumps are designed to handle varying volumes of standing water. If needed, we connect to municipal sewers for disposal.
  • Handheld extractors- wand extractors help us reach cavities and hard-to-access corners, holding water and inviting mold growth.
  • Specialty equipment- drying mats and injecti-dry technology, for example, are specialized tools that help us protect areas of your home such as flooring and other structural elements.

Let our staff be your ally in your time of need. Call SERVPRO of Malden/Melrose at (781) 665-6396 and let us leave your home “Like it never even happened.”

What Considerations Are Necessary When Seeking Storm Damage Services In Malden?

4/15/2021 (Permalink)

Wet and moldy insurlation SERVPRO of Malden / Melrose knows exactly what to look for after you experience water damage. Let us help, give us a call today.

SERVPRO Offers More than Just Water Removal Services in Affected Malden Properties

Storms can damage homes in many ways, including tearing off roof materials, shattering windows, and flooding various sections. In most cases, you need assistance to restore your property to its preloss state. However, you have to ensure you have the right support to get the results you expect.  

Since the storm damage affecting your Malden property is likely to be widespread, you need assistance from a service provider that can handle any unusual aspects of flood restoration. SERVPRO helps secure properties by boarding up any openings securing them against vandals or small animals. We also disinfect surfaces and materials affected by floodwaters using EPA-registered, broad-spectrum disinfectants.  

Since water exposure causes deterioration of various materials, including wooden frames, drywall panels, and insulation, our SERVPRO technicians perform controlled demolition to remove dilapidated materials or create access points for other procedures. With assistance from SERVPRO, you do not have to worry about finding:

  • Rodent clean up services
  • Disinfecting companies
  • Sewage cleanup 

When SERVPRO of Malden / Melrose handles storm damage at your property, you can be assured of restoration to the preloss state.  Call us at (781) 665-6396 for immediate assistance.

Are Wet Carpets Saveable with Professional Water Cleanup in Melrose?

4/12/2021 (Permalink)

Wet drywalling on wet carpeting Let SERVPRO of Malden / Melrose assist you will your water intrusion. We can be reached at (781) 665-6396.

SERVPRO in Melrose Can Identify Problem Areas in Carpets and Often Restore them with Water Clean Up

Water spillages, leaks, or burst pipes can be a priority concern for homeowners. Fabrics become up to 50% weaker when wet, making them an urgent cause for concern for any water intrusion event in the home. When materials like carpets become saturated with moisture, they can become permanently damaged. 

Assessing carpets during water cleanup in your Melrose home is essential to restoring them to a preloss condition. Two core forms of damage can occur with the water saturation of carpets. The first is delamination which occurs when adhesives attaching the carpet to the backing separate. Latex deterioration can also be a priority concern in water cleanup.

  • Most water intrusion events require the replacement of carpet pads, which can disintegrate when wet. 
  • Using hot water extraction, our team can get positive results on nylon cut pile carpets.
  • A tiered showcase cleaning service can help to return your carpets to their preloss condition after water intrusion. 

Professionals can help to restore wet carpets in the home. Contact SERVPRO of Malden / Melrose for water cleanup at (781) 665-6396.

What Services Recover Smoke and Fire Damage for Businesses in Malden?

4/10/2021 (Permalink)

Soot and fire damage in a large building on a stairwell Fire damage will take over especially in a large building, call SERVPRO of Malden / Melrose for assistance.

SERVPRO is a Restoration Service that Specializes in Commercial Premises with Fire Damage

A fire in commercial premises can often present more significant challenges than in residential properties. Factors that affect restoration can be the property's size and the length of time that the fire was burning. Sometimes, overnight fires can lead to extensive damage and deterioration of business premises, even when the structure remains intact. 

Problems with commercial fire damage in your Malden business can often be offset with the correct equipment. Removing large amounts of soot or smoke residues is sometimes only possible with industrial equipment and cleaning agents. Our technicians have the training to perform proper restoration in commercial premises, and we can mobilize equipment quickly.

  • Compressed air can be a valuable tool for dislodging dry soot and smoke residue.
  • Power washing equipment can provide direct jet washing to the exterior of the building to remove smoke damages.
  • Our DX generators can control the largest commercial properties' indoor atmosphere and offer excellent drying, ventilation, or humidity control.

Counteracting smoke staining at your business is a professional job. Contact SERVPRO of Malden / Melrose for commercial fire damage restoration at (781) 665-6396.

What Is The Best Plan To Deal With Flood Damage In Melrose?

4/5/2021 (Permalink)

A peached colored road map SERVPRO of Malden / Melrose is here for all of your Melrose property needs.

SERVPRO Helps Perform Water Cleanup in Melrose Properties to Contain Flood Damage

On average, storm occurrences in Melrose can be described as sporadic. For the larger Boston area, a hurricane brushes by once approximately every six years.  However, this does not exempt residents from the risk of flood damage.

Melrose is part of the Greater Boston metropolitan area, sitting approximately 10 miles north of Boston City. One of the unique characteristics that attract people to the area is its natural beauty. The area experiences four full seasons each year with sunny, beautiful springs and summers. During fall, a mixture of yellow, red, and orange foliage transforms the area into a colorful, serene environment before the winter starts in November, and snow covers everything. On average, the area receives approximately 48 inches of snow every year. Therefore, the likelihood of flood damage from snow jams is high.

An Area Loved by the Locals

While it is common for people born in an area to leave immediately after finishing studies, the situation is a bit different in Melrose, where approximately 71% of the residents were born in the town or within Massachusetts. The city is home to over 28,000 residents, according to a 2019 estimate. Its proximity to the coast and the state’s capital are the two other factors that keep drawing people to the area since it means access to different amenities like schools and beautiful neighborhoods. The city, which was incorporated in 1850, also has a fair share of gorgeous historic homes.

Unique Historic Homes

Seven houses in Melrose are listed in the National Register of Historic Places. It is a great accomplishment considering a strict criterion determines which properties are added to the list. The main factors include whether the property or the person who owned it served unique events in the country's history. Some of the properties in the city that appear in the list include:

  • Beebe Estate built in 1828 and is a conspicuous example of Greek Revival architecture 
  • Larrabee’s Brick Block, which was built in 1880.  The residential and commercial building is relatively unaltered
  • Melrose Public Library built in 1904, although there were additions to the structure later on 
  • The Phineas Upham House, built in 1703. It is one of the remaining traditional saltbox houses from the colonial period 

How Does SERVPRO Manage Flood Damage Through Cleanup?

Flooding can lead to various damages, including deterioration of materials, staining, and bad odor.  Most of these problems are hard to resolve once developed. Cleaning up the property in time helps remove standing water and harmful debris, limiting their effects on structural materials and contents. Timely cleaning can help prevent the need for other advanced services like:

SERVPRO has the resources to complete the cleanup faster and more efficiently because we have advanced equipment like pressure washers and rotation brushes which remove all traces of residues. We also have sturdy extractors, including self-priming trash pumps that remove water with solid residues. Our technicians also use a variety of professional cleaning agents to cleanse the affected areas.

SERVPRO of Malden / Melrose has managed flood damage incidents for several years. Call us at (781) 665-6396 for assistance if your property is affected.

Pro Water Removal vs. Melrose DIY

3/29/2021 (Permalink)

cartoon family catching dripping water from leak Don't be like this Melrose family that tried DIY water damage repair from a ceiling leak--Call SERVPRO

SERVPRO gets water clean up done faster so you can enjoy your Melrose home once again

Immediate action is crucial if you have an influx of water anywhere in your Melrose property. Water spreads rapidly, calling for emergency services water damage help whenever you notice an issue. SERVPRO offers water damage restoration services that make it quicker to get results over DIY methods alone.

Calling SERVPRO for water removal in Melrose is better than DIY for several reasons, such as:

  • Expert water extraction for burst pipes or flooding works exceptionally well
  • Many water emergencies include contaminants, making them hazardous
  • It is critical to consider mildew and mold growth

Even if you have a mop, bucket, or shop-vac, you need to know that methods and training are essential. SERVPRO features trained and IICRC-certified technicians that come to your home to remove water and implement advanced drying techniques. We also thoroughly deodorize and sanitize your interior to inhibit mold growth and the onset of musty odors. To ensure your interior is free of moisture, we use technology such as:

  • Moisture sensors and meters
  • Industrial-grade dehumidifiers
  • Centrifugal air movers
  • Powerful fans, and more

If you have areas of your interior we cannot salvage, we also perform controlled demolition to replace certain materials with all-new materials. Your home will be “Like it never even happened,” when we finish up the job. Call SERVPRO of Malden/Melrose at (781) 665-6396 for dependable water removal.

Why Your Malden Property Needs Skilled Mold Remediation

3/29/2021 (Permalink)

mold on attic void Problem with Malden attic or basement mold? No Problem--call the Pros--SERVPRO!

Let SERVPRO handle Malden attic mold removal and remediation for peace of mind

Because no two properties are exactly alike, each project SERVPRO gets called for a mold inspection or removal is different. Whether you require basement mold remediation or bathroom mold removal, we have a skilled crew ready to get to work, including black mold damage repairs and total sanitization.

But why SERVPRO for mold remediation in Malden? We offer industry quality and service like no other company, including these proven steps to bring you results:

  • Rapid Response – We are available 24/7 for emergency response.
  • Inspection and Assessment – We locate the areas of suspected mold development and put together a plan of action.
  • Mold Containment This gets done to keep mold spores from moving throughout the property, which includes shutting off heating, cooling, and fan systems.
  • Air Filtration – Our powerful vacuums and HEPA filtration scrubs the air to remove most airborne spores.
  • Mold Removal (including infested building materials) – We leave no stone unturned, including insulation, drywall, wall-coverings, carpeting, and more.
  • Cleaning of all Contents and Personal Belongings – Our cleaning and restoration include wet and dry techniques using abrasion, immersion, or foams to clean clothing, furnishings, and personal belongings.
  • Full Restoration to Pre-Mold Condition – When we get done with mold remediation, your home will be fully Certified: SERVPRO Cleaned!

Mold remediation carried out by SERVPRO of Malden/Melrose ensures you get results fast. Call us at (781) 665-6396 when you need us!

Fixing Melrose Fire Damage in a Timely Manner Counts

3/27/2021 (Permalink)

fire extinguisher and sign SERVPRO says to keep a fire extinguisher handy in your Melrose home to prevent us from visiting for a house fire clean-up.

Calling SERVPRO for fire damage restoration ensures you get the house fire clean-up you need at your Melrose property!

Charring from the blaze inside your Melrose home can seem overwhelming at first glance. However, there is more than debris to worry about to ensure your home gets back to pre-fire condition. SERVPRO offers a multi-layered approach to restoration services to address smoke, soot, debris, and structural damage.

Fire damage restoration in Melrose will look differently from one project to the next. Our services usually include:

  • Burned building materials and content debris removal
  • Controlled demolition, as needed, to replace unsalvageable materials
  • Fire retardant chemical cleanup or water extraction to remove elements used to extinguish the flames
  • Handling all smoke damage and foul odors

We have you covered for house fire cleanup

Something that many fire and smoke damage projects need is our helpful pack-out and tarping services. Depending on the need for repairs and content removal, we can:

  • Place boards over broken doors or windows
  • Tarp up damaged roofing
  • Put up security tape to keep unauthorized personnel from breaching the perimeter
  • Packing up and moving out services of contents to be stored and cleaned off-site during our water & fire damage restorations

There is no fire damage that we cannot handle here at SERVPRO of Malden/Melrose. Call us 24/7 for emergency response at (781) 665-6396, and we can send out a crew as soon as possible to begin our initial assessment.

Tackling Storm Damage One Step at a Time in Your Malden Home

3/27/2021 (Permalink)

school flooded with muck SERVPRO removes contaminated floodwaters from homes, schools, and other structures--safely to protect our Malden neighbors

Spring storms in Malden can bring high winds, sleet, and even snow – Call SERVPRO for storm damage repairs!

Because "March comes in like a lion and then goes out like a lamb," there is often a lot of high wind and rain that comes around. During April, the showers keep coming and sometimes lead to a leaking roof from storms or the need for ceiling repairs from water damages. It is best for Malden residents to know that SERVPRO has the manpower and proven methods to get the project done correctly the first time should you find yourself in an emergency.

Storm damage in Malden often ranges in severity level. However, how you act is the most important. Whether you have ceiling leaks or the need for flood restoration, you will have us, SERVPRO at your door and ready to get to work within hours of your call. We provide:

  • Detailed assessment to formulate a course of action
  • Implementation of tailored water extraction and drying plans
  • Moisture level monitoring, including the location of hidden moisture to thwart secondary damage
  • Controlled demolition allows us to remove unsalvageable materials to replace them with all-new materials
  • Antimicrobial agents to secure the structure from mold and contaminants

After storm damage occurs, you need a team you can count on to take the burden and worry off your shoulders. Count on SERVPRO of Malden/Melrose for storm and flood restoration, water damage repairs, and more. Call us at (781) 665-6396 for a rapid response!

The Many Moving Parts of Malden Area Water Damage Restoration

3/22/2021 (Permalink)

dehumidifier and air movers SERVPRO positions dehumidifiers and air movers to expedite the water cleanup from commercial and residential properties in Malden

SERVPRO organizes water damage repairs and more when Malden homeowners require restoration services

Our dependable 24-hour response is one of the many reasons to contact SERVPRO when your Malden property suffers from water damage. We get there with an entire crew quickly, and we are ready to work. However, we also have proven water cleanup and water damage remediation methods to get the best results. We’re Faster to Any Size Disaster, which takes some of the stress and worries off of your shoulders.

When you call our IICRC-certified water restoration technicians (WRT) for water damage restoration in Malden, we will:

  • Implement structural drying techniques
  • Calculate dehumidification and air movement equipment needs and adjust accordingly to achieve our drying goals
  • Monitor humidity levels carefully to limit the risk of costly secondary water damage
  • Create containment barriers to both keep water from migrating and also limit moisture and debris movement

Equipment is a key factor in water damage recovery

We have a broad selection of equipment that we bring to each job on the vehicles in our Green Fleet. Some of the equipment most-used in water clean up, and repair jobs include:

  • Industrial fans
  • Centrifugal air movers
  • Dehumidifiers
  • Moisture detection tools

You can also count on our skilled team to execute controlled demolition as needed during your water damage restoration job. Contact SERVPRO of Malden/Melrose when you need us by calling (781) 665-6396. Within hours of your call, you will have a team at your door and ready to implement water removal services.

Fire Damaged Homes in Malden Require Professional Attention

3/21/2021 (Permalink)

hydroxyl generator SERVPRO utilizes advanced equipment like this hydroxyl generator to eliminate fire and smoke damage odors from Malden properties.

Once the Flames are Extinguished, Malden Homeowners Need the Help of SERVPRO Certified Fire Restoration Technicians

Malden homeowners needing fire damage restoration may find the situation overwhelming when they view the soot, sludge, and water now coating furniture and walls. However, a professional fire restoration team is at their fingertips. Fire and smoke damage can cause many problems. Delegating to a certified team with access to the restoration industry's latest techniques is the best option.

In Malden, a premier fire damage restoration team is SERVPRO. Not only is our staff certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), but we also have ample field experience.

Our clients typically worry about whole house fire clean up

  • Soot- which travels quickly throughout the home and settles on every surface. To treat it, we rely on EPA-approved cleaning solutions, as well as specialized vacuums and HEPA filters, and dry-cleaning sponges.
  • Smoke damage restoration is needed from the odor-- a powerful and invisible reminder of the incident; we apply deodorizing techniques to your home via thermal fogging, hydroxyl generators, ozone machines, and odor counteracting pellets, among others.
  • Water and fire damage restoration - following the fire extinguishing efforts, we often encounter water in our jobs. With industrial dehumidifiers, water pumps, and devices such as injecti-dry and drying mats, we focus on removing standing water and hidden moisture and returning the environment to normal humidity levels.

Do not let a home fire take over your life. Consider house fire clean-up by certified FSRT fire and smoke damage restoration technicians. Call SERVPRO of Malden/Melrose at (781) 665-6396 and let us leave your home, “Like it never even happened.”

Melrose Commercial Property Owners Need Fast Water Damage Remediation

3/21/2021 (Permalink)

business suit sitting on flooded office with laptop Call SERVPRO when you spot water leaking in your Melrose office, we can mitigate the water damage--don't wait like this guy!

SERVPRO handles commercial water clean up with ease, limiting damage to your Melrose business

You never expect ceiling leaks or flooding to be part of your workday, which is why you need to have a company on speed dial should something go wrong. SERVPRO is here for emergency response and the team to call because We’re Faster to Any Size Disaster!

Many things set SERVPRO apart from the rest when you need assistance with commercial water damage in Melrose, including:

  • 24/7 response and situational awareness
  • Pre-loaded Green Fleet, allowing us to dispatch as soon as possible
  • Your trusted partner for water damage remediation, burst pipes, and flood restoration
  • Strict adherence to OSHA standards 
  • Industrial-grade, commercial equipment for extraction, drying, moisture detection, and more

Business owners in Melrose know to call us for any water emergency for:

  • Water damage mitigation & restoration
  • Prompt response/mobilization
  • Wet vital records and document recovery and restoration
  • Emergency power, if needed
  • Desiccant/refrigerant drying
  • EPA-registered antimicrobial application

Rather than trying to take care of water removal in-house with personnel, we have an IICRC-certified team to get the job completed in a fraction of the time. Whether you require sewage cleanup or help after flooding from a storm, we make sure it is “Like it never even happened.”

Contact SERVPRO of Malden/Melrose at (781) 665-6396 when you need water damage services. We can deploy our crew within hours of your call!

Make a Candy Chute for Safer Pandemic Trick-or-Treating

10/22/2020 (Permalink)

Halloween Chute made from PVC Pipe.

Even if you’re not the type to decorate the outside of your house for Halloween, this year’s must-have trick-or-treating accessory is a delivery mechanism that will allow you to limit contact with the ghouls and goblins who will be approaching your home: the candy chute. Here’s how they work, and how to make one of your own.

How to make a candy chute

In case it’s not clear based on the description, a candy chute is a descriptor for any hollow, tubular object that can be rigged up to facilitate a safer, physically distanced trick-or-treating experience. Here’s how it works: When treat-seekers approach your door on October 31 (or whenever the locally sanctioned day happens to be), instead of handing them pieces of candy or leaving out a giant bowl of (hopefully) individually wrapped treats for them to paw through, you can simply sends the sweets down the candy chute, where they will fall into the hands of the kiddos waiting at the other end, hopefully more than six feet away from you.

There are several different factors that come into play when designing your own candy chute, including the positioning of your front steps and the necessary inclines to facilitate rapid candy movement. Your mission is to find at least six feet of some variety of hollow tubing arrange it to deliver the candy from your doorstep to the trick-or-treaters quickly and reliably.

It may not even be October yet, but there’s already no shortage of instructions for candy chutes floating around incorporating materials ranging from PVC pipes, to vinyl gutters, to cardboard shipping tubes, to more elaborate setups, where the chute is incorporated into the overall Halloween decor.

https://lifehacker.com/make-a-candy-chute-for-safer-pandemic-trick-or-treating-1845229874

What are the Different Levels of a Commercial Damage?

12/11/2019 (Permalink)

SERVPRO's Large desiccant unit used in large commercial water damages.

SERVPRO of Malden/Melrose handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team at SERVPRO of Malden/Melrose determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Put Help in the Palm of Your Hand

12/11/2019 (Permalink)

Get the SERVPRO® Emergency READY Profile® App today!

At SERVPRO of Malden/Melrose we realize it is important to be ready for a storm and disaster can strike at a moment’s notice. Technology working hard to let us be aware of danger with more time to prepare before it hits.  Technology can also be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare. Below are a few things that will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. Get an Emergency READY Profile®.   SERVPRO® of Malden/Melrose is proud to offer Emergency READY Profiles® (ERP) for free at ready.SERVPRO.com to help prepares you, your property, or your business for an emergency. By developing a SERVPRO® Emergency READY Profile® for your property or business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App.  

Get in touch with SERVPRO® of Malden/Melrose today for more information on developing an ERP for your property or business.

How to Properly Use a Fireplace

12/11/2019 (Permalink)

Here’s the proper technique for how to use a fireplace, with safety precautions every homeowner should know.

How to Properly Use a Fireplace

It’s not even officially winter yet and we’ve already had three snowstorms in the Malden/Melrose and North Shore Area!  Nothing beats warming the house with a crackling fire. But while wood-burning fireplaces should give you long-lasting and evenly burning flames, one simple mistake can fill your living room with smoke—or even spark a dangerous house fire. Here’s the proper technique for how to use a fireplace, with safety precautions every homeowner should know.

STEP 1: Stay Safe
Before bringing out the lighter, it’s vital to understand safety precautions for using a fireplace. First, always double-check that your fire extinguisher, smoke detector, and carbon monoxide detector are each in working order (check those batteries!). Remove anything flammable within three feet of the fireplace in case stray sparks escape the hearth, and use a fireplace screen as well. Make sure the flue isn’t blocked by obstructions like an animal’s nest, especially if this is your first time using the fireplace. If the system hasn’t been recently inspected, hire a chimney sweep certified by the Chimney Safety Institute of America (CSIA) to do the job.

STEP 2: Gather the Kindling
Gather kindling in a variety of sizes (small, medium, and large) for the proper fire-building technique that is outlined below. To emit less smoke and soot, make sure the wood is dry, well-seasoned, and split a minimum of six months ago. You can choose either hardwood or softwood for the fire; while hardwoods like oak or maple burn longer and create more sustained heat, softwoods like cedar or pine start fires easier because they ignite quickly. Whatever you don’t use can return to the firewood rack, best stored outdoors in an elevated and covered location.

Note: Never burn trash, plastic, painted materials, or anything with chemical treatment like scraps of pressure-treated wood—these materials can release harmful chemicals into your home.

STEP 3: Open the Damper
The damper is a movable plate inside the flue. When opened, it allows the smoke and ash to travel safely up the chimney. If you start a fire with a closed damper, however, the smoke will have no escape route and circle back into the house.

Adjust the damper as needed with the handle located inside of the chimney. It will move either front to back, left to right, or in a clockwise or counterclockwise rotation. Check to make sure you opened it properly by sticking your head in the flue and looking upwards, using a flashlight if necessary. You should see up the flue without any obstructions if the damper is open; a closed damper will block your view entirely.

STEP 4: Prime the Flue
Now, gauge the temperature. If you feel a rush of cold air (which usually occurs if the chimney is built on the outside of the house), then you need to prime the flue—in order words, you need to preheat it. Otherwise, the cold draft may cause smoke to blow into the room. Light a roll of newspaper and hold it against the open damper to send warm air into the flue. The draft should reverse after a few minutes, making your fireplace ready for action.

STEP 5: Build the Fire
While there are multiple ways to build a fire, the CSIA recommends the top-down method, which produces less smoke and requires less tending. Start by donning thick fireplace gloves and grabbing a metal poker. Position large pieces of wood in the bottom of the fireplace in one row, perpendicular to the opening of the fireplace. Next, take mid-sized pieces of wood, and stack four or five rows on top of the base layer in alternating directions. Make sure the stack takes up no more than half the height of your fireplace. Now add your smallest pieces of wood, making sure these pieces are very dry. The tiniest bits (which can take the form of wood shavings or bunched-up newspapers) should be at the very top.

Light the top of the stack with a single match. The fire should travel down, igniting the pieces underneath without prompting. Let the fire burn for as long as you’d like. Don’t close the damper until the fire is completely out and all the embers have stopped burning.

STEP 6: Clean the Ashes
The CSIA says you can leave a bed of ashes between one to two inches in the fireplace as an insulating layer, which helps the next fire to burn. But when you need to dispose of ashes, proceed with caution. Coals may take several hours or several days to completely cool, and ash could still be burning during that time. Using a metal shovel, scoop ashes into a metal container with a tight-fitting lid. Store the container outdoors away from the house, and not in garages or on decks.

https://www.bobvila.com/articles/how-to-use-a-fireplace/

It's the Water You Don't See!

12/9/2019 (Permalink)

Thermohygrometer - one of the many tools we use

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Malden/Melrose has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Malden/Melrose will answer your call with fast action and a full arsenal of drying equipment.

Here are a few of the tools used by SERVPRO® of Malden/Melrose:

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® of Malden/Melrose to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Malden/Melrose can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? SERVPRO® of Malden/Melrose has the training and equipment to make it “Like it never even happened.”

The Science of Drying

12/9/2019 (Permalink)

Psychrometric Charts includes vertical lines that represent the dry bulb temperatures. Air temperature increases from left to right.

Did you know there is actually a science behind the process of drying?  Having the knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition.  While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Malden/Melrose are trained in the science of drying and follow strict industry-approved stands to help lower the chances of any secondary damaged.  If your business or home suffers a water damage, SERVPRO of Malden/Melrose will:

  • Inspect the building or home to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using profession drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building or home can often dry naturally because the environment always seeks equilibrium.  When materials are wet, moisture will naturally move to drier air at the surface of the material – but only if the air is drier.  The only problem is, nature often takes too long and secondary damages may occur while the building or home is drying out.

SERPVRO of Malden/Melrose have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls and much more.  We also use state of the art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

It’s not only the equipment but the technology too! SERVPRO has developed a DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry trying requirements are met.  With DryBook Mobile, you have the ability to know exactly where your property is in the drying process.

SERVPRO of Malden/Melrose has the professional training and equipment to help make water damage “Like it never even happened.” has the professional training and equipment to help make water damage “Like it never even happened.”

Why do my Pipes Make Those Noises?

12/9/2019 (Permalink)

What is that noise?

We all know the noises our home makes. That cracking when it is quiet, the sound of someone walking around in the attic or the quiet drip of the shower even hours after it has been used. Our homes all have a set of familiar noises! However, not all those sounds can be good for your home or your wallet! Especially, the sounds coming from your water pipes may be a warning. While a whistling faucet may simply require a new washer to quiet down, if you have a hissing, whistling sound in multiple fixtures and a hammering noise coming from your pipes, you could be headed for a pipe break! Residential water pressure is usually around 80 psi, but sometimes municipalities have to increase pressure for nearby non-residential facilities. When this happens in the Malden/Melrose and surrounding North Shore communities the increased water pressure can damage your home’s plumbing. In addition to the irritation of noisy pipes, high water pressure can:

  • Erode pipes
  • Reduce life expectancy of fixtures
  • Increase water bills
  • Result in leaks
  • Cause a pipe burst

What’s Causing those Noises?

As a large amount of water is forced through fixture openings designed to handle a lower flow, it makes a whistling sound, just like forcing a large amount of air through pursed lips causes a whistling sound. When water suddenly stops flowing through pipes, the momentum causes it to slam around inside the pipe, which causes a clanging or banging sound. Your plumbing has built-in air chambers to prevent this from happening, but when water pressure is higher than normal, the chambers aren’t enough to prevent the hammering sound. The longer you wait to address high water pressure in your home, the more likely it is to cause a pipe break.

What to do About High Pressure

If you suspect your water pressure is too high, call a plumber in Malden/Melrose area to test the pressure for you. A device called a pressure regulating valve, or PRV can be installed to control the water pressure inside your home. Hiring a professional to prevent a pipe break is far preferable to hiring one to fix a broken pipe inside your walls. SERVPRO of Malden/Melrose wants you to catch an emergency before they occur but if one happens before you can stop it, know that we are ready to help you at a moment’s notice. Our team of highly trained technicians will assess the damages and take the necessary steps to ensure this emergency feels "Like it never even happened."

What Causes Frozen Pipes?

12/5/2019 (Permalink)

Don't Let this Happen to You!

What Causes Frozen Pipes?

The water inside pipes can freeze when outdoor temperatures drop below freezing. As freezing water expands, it causes the pressure inside the pipes to increase, possibly leading to bursting pipes.

Preventing Frozen Pipes

  • Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
  • Seal air leaks surrounding or near pipes
  • Keep garage doors closed if there are water supply lines in the garage
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing
  • Keep heat at 55 degrees F. or higher even when you are out of town
  • During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
  • If you need to be away from home, leave the heat on and drain your water system before you go
  • Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

 What to Do When Pipes Freeze or Burst

 If pipes freeze:

  • Open all faucets
  • Remove insulation and wrap pipes in rags
  • If all else fails, call your plumber

If pipes burst:

  • Shut off the water immediately to prevent additional damage
  • Take proper precautions to avoid an electrical shock from being in or near standing water
  • Take an inventory of any damaged property or possessions
  • Contact the professionals at SERVPRO of Malden/Melrose for help at 781-665-6396.
  • We’ll make it “Like it never even happened"

Christmas Tree Safety Tips

12/5/2019 (Permalink)

Tips for a safe and Merry Christmas!

As you deck the halls this holiday season, be fire smart. A small fire that spreads to a Christmas tree can grow large very quickly.

Picking the tree

  • Choose a tree with fresh, green needles that do not fall off when touched.

Placing the tree

  • Before placing the tree in the stand, cut 2” from the base of the trunk.
  • Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
  • Make sure the tree is not blocking an exit.
  • Add water to the tree stand. Be sure to add water daily.

Lighting the tree

  • Use lights that have the label of a recognized testing laboratory. Some lights are only for indoor or outdoor use.
  • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.
  • Never use lit candles to decorate the tree.
  • Always turn off Christmas tree lights before leaving home or going to bed.

After Christmas Get rid of the tree after Christmas or when it is dry. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home. Check with your local community to find a recycling program. Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer.

https://www.nfpa.org/-/media/Files/Public-Education/Resources/Safety-tip-sheets/ChristmasTreeSafetyTips.pdf

Tips for a Safe and Fun Halloween!

10/18/2019 (Permalink)

Happy Halloween from your friends at SERVPRO of Malden/Melrose!

Trick-or-Treaters

  • Be bright at night – wear retro-reflective tape on costumes and treat buckets to improve visibility to motorists and others.
  • Wear disguises that don’t obstruct vision and avoid facemasks. Instead, use nontoxic face paint. Also, watch the length of billowy costumes to help avoid tripping.
  • Ensure any props are flexible and blunt-tipped to avoid injury from tripping or horseplay.
  • Carry a flashlight containing fresh batteries and place it face down in the treat bucket to free up one hand. Never shine it into the eyes of oncoming drivers.
  • Stay on sidewalks and avoid walking in streets if possible.
  • If there are no sidewalks, walk on the left side of the road, facing traffic.
  • Look both ways and listen for traffic before crossing the street.
  • Cross streets only at the corner, and never cross between parked vehicles or mid-block.
  • Trick-or-treat in a group if someone older cannot go with you.
  • Tell your parents where you are going.

Parents

  • Ensure an adult or older, responsible youth is available to supervise children under age 12.
  • Plan and discuss the route your trick-or-treaters will follow.
  • Instruct children to travel only in familiar areas and along established routes.
  • Teach children to stop only at well-lit houses and to never to enter a stranger’s home or garage.
  • Establish a time for children to return home.
  • Tell children not to eat any treats until they get home.
  • Review trick-or-treating safety precautions, including pedestrian and traffic safety rules.
  • Make sure Halloween costumes are flame-retardant and visible with retro-reflective material.

Motorists

  • Slow down in residential neighborhoods and obey all traffic signs and signals. Drive at least 5 mph below the posted speed limit to give yourself extra time to react to children who may dart into the street.
  • Watch for children walking on roadways, medians and curbs. In dark costumes, they’ll be harder to see at night.
  • Look for children crossing the street. They may not be paying attention to traffic and cross the street mid-block or between parked cars.
  • Carefully enter and exit driveways and alleys.
  • Turn on your headlights to make yourself more visible – even in the daylight.
  • Broaden your scanning by looking for children left and right into yards and front porches.

Oh My Gourd ~ World's Best Pumpkin Bread!!

10/18/2019 (Permalink)

Oh My Gourd ~ World's Best Pumpkin Bread!!

It's that time of year when the weather starts to cool down, the leaves start changing and you can find everything pumpkin that we've missed since last fall.  What better way than to start off with a nice pumpkin bread.

 World's Best Pumpkin Bread

Prep time:  5 mins

Cook time:  45 mins

Total time:  50 mins

Serves: 2 loaves

 Ingredients

  • 2 Cups Libby’s Pure Pumpkin
  • 3 Cups Sugar
  • 1 Cup Canola or Vegetable Oil
  • 2/3 Cup Water
  • 4 eggs
  • 3 1/3 Cups Flour
  • 2 tsp. Baking Soda
  • 5 tsp. Salt
  • 1 tsp. Ground Cinnamon
  • 1 tsp. Ground Nutmeg

Instructions

  1. Mix Pumpkin, Sugar, Oil, Water, and Eggs in large mixing bowl until well combined.
  1. In medium mixing bowl, combine Flour, Baking Soda, Salt, Cinnamon, and Nutmeg. Stir well, then gradually pour into large bowl of pumpkin mixture. Stir well to combine completely.
  1. Spray TWO 9×5 Non-stick Loaf Pans with Pam Cooking Spray.
  1. Pour mixture evenly into loaf pans.
  1. Bake at 350 degrees for 45 – 55 minutes, or until done and a toothpick inserted in center comes out clean.

ENJOY!!

Turn Down the Temp, But Don't Let Your Pipes Freeze!

1/18/2019 (Permalink)

You often hear about how you should turn down the thermostat to save energy, and there are a slew of helpful ideas on the subject.  You can turn the thermostat down when you're out, when you're sleeping, and you can save about 1% on your energy bill per degree you turn your thermostat down! This is all very exciting.

But before you go crazy with turning down the thermostat really low, I'd like to point out some things you might want to keep in mind.

Frozen pipes are a big deal. If the water in your pipes starts freezing, you run the risk of that pipe exploding—and goodness knows that's not what most people are hoping to do when they're trying to save energy in the dead of winter. Unfortunately, I can't just say "keep your thermostat over X degrees to avoid pipe freezing." It depends on where you live, where your pipes are, and how well insulated those pipes are.

There are relatively few places in the United States where you'd never have to worry about frozen pipes. According to Weather.com, southern states generally start having issues with frozen pipes when the temperature reaches about 20 degrees Fahrenheit (the distinction is made because houses in the south are less likely to build pipes inside or in the "warm" parts of your home.)

So, unless you live in a place where it never gets below freezing (you lucky souls, you), you'll need to know some things about your house or apartment: Some water pipes will be in the "warm" parts of your house.

This is why you don't want the temperature inside your house to drop too low, because bathroom and kitchen pipes are generally not insulated, and they rely on whatever system you're using to heat the rest of your house to keep warm.

And if you rent, you might want to see if the owners require their tenants to keep their thermostat above a certain level—my apartment requires all tenants to keep their thermostats above 65, for example, and asks us to consider leaving the taps dripping.

But while these are all good reasons to be careful with the temperature you keep your thermostat at, don't forget the rest of your pipes—some of your water pipes may be in "cold" parts of your house, like crawl spaces or attics, where they don't get any of your home's ambient heat and may, in fact, be subjected to air directly from the outside.

What you'll need to do is based on the region you live in, so you may want to look up your state or city's Web site and see if they have recommendations on how to prepare your house for the winter, because you may want to insulate those pipes.

In the end, I suppose it's still a judgment call, but just remember: Your pipes are vulnerable, frozen pipes are a pain, and you should always consider how your house is built before you make any drastic decisions on how to heat your home in the winter.

https://www.energy.gov/energysaver/articles/turn-down-temp-dont-let-your-pipes-freeze

Thanksgiving Fire Safety- Everything You Need to Know

11/12/2018 (Permalink)

For most, the kitchen is the heart of the home, especially during the holidays. From testing family recipes to decorating cakes and cookies, everyone enjoys being part of the preparations.

So keeping fire safety top of mind in the kitchen during this joyous but hectic time is important, especially when there’s a lot of activity and people at home. As you start preparing your holiday schedule and organizing that large family feast, remember, by following a few simple safety tips you can enjoy time with your loved ones and keep yourself and your family safer from fire.

Thanksgiving by the numbers

  • Thanksgiving is the peak day for home cooking fires, followed by the day before Thanksgiving and Christmas Day. and Christmas Eve.
  • In 2015, U.S. fire departments responded to an estimated 1,760 home cooking fires on Thanksgiving, the peak day for such fires.
  • Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
  • Cooking equipment was involved in almost half of all reported home fires and home fire injuries, and it is the second leading cause of home fire deaths.  

Safety tips

  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

https://www.nfpa.org/Public-Education/By-topic/Seasonal-fires/Thanksgiving-safety

October Is National Fire Prevention Month

10/12/2018 (Permalink)

Home Safety Checklist

Smoke Alarms

There is one smoke alarm on every level of the home and inside and outside each sleeping area.

Smoke alarms are tested and cleaned monthly.

Smoke alarm batteries are changed as needed. 

Smoke alarms are less than 10 years old.

Cooking Safety

Cooking area is free from items that can catch fire.

Kitchen stove hood is clean and vented to the outside.

Pots are not left unattended on the stove.

Electrical & Appliance Safety

Electrical cords do not run under rugs.

Electrical cords are not frayed or cracked.

Circuit-protected, multi-prong adapters are used for additional outlets.

Large and small appliances are plugged directly into wall outlets.

Clothes dryer lint filter and venting system are clean.

Candle Safety

Candles are in sturdy fire-proof containers that won’t be tipped over.

All candles are extinguished before going to bed or leaving the room.

Children and pets are never left unattended with candles.

Carbon Monoxide Alarms

Carbon monoxide alarms are located on each level of the home.

Carbon monoxide alarms are less than 7 years old.

Smoking Safety

Family members who smoke only buy fire-safe cigarettes and smoke outside.

Matches and lighters are secured out of children’s sight.

Ashtrays are large, deep and kept away from items that can catch fire.

Ashtrays are emptied into a container that will not burn.

Heating Safety

Chimney and furnace are cleaned and inspected yearly.

Furniture and other items that can catch fire are at least 3 feet from fireplaces, wall heaters,   baseboards, and space heaters.

Fireplace and barbecue ashes are placed outdoors in a covered metal container at least 3 feet from   anything that can catch fire.

Extension cords are never used with space heaters.

Heaters are approved by a national testing laboratory and have tip-over shut-off function.

Home Escape Plan

Have two ways out of each room.

Know to crawl low to the floor when escaping to avoid toxic smoke.

Know that once you’re out, stay out. 

Know where to meet after the escape.

Meeting place should be near the front of your home, so firefighters know you are out.

Practice your fire escape plan.

16 Pumpkin Facts That'll Make You Say "Oh My Gourd"

10/12/2018 (Permalink)

  1. The word "pumpkin" showed up for the first time in the fairy tale Cinderella.

A French explorer in 1584 first called them "gros melons," which was translated into English as "pompions," according to history. It wasn't until the 17th century that they were first referred to as pumpkins.

  1. The original jack-o'-lanterns were made withturnips and potatoes by the Irish.

In England, they used large beets and lit them with embers to ward off evil spirits. Irish immigrants brought their customs to America, but found that pumpkins were much easier to carve.

  1. Pumpkins are grown on every continent except Antarctica.

Which makes quite a bit of sense considering, oh you know, Antarctica is a 24/7 icy tundra.

  1. Over 1.5 billion pounds of pumpkin are produced each year in the United States.

The top pumpkin producing states are Illinois, Indiana, Ohio, Pennsylvania, and California.

  1. Morton, Illinois, calls itself the "Pumpkin Capital of the World"

According to the University of Illinois, 95% of the pumpkins grown in the U.S. are harvested in Illinois soil. Morton is allegedly responsible for 80% of the world's canned pumpkin production.

  1. 80% of the U.S.'s pumpkin crop is available during October.

Out of the total 1.5 billion pounds, over 800 million pumpkins are ripe for the picking in a single month of the year.

  1. The world's heaviest pumpkin weighed over 2,600 pounds.

It was grown in Germany and presented in October 2016.

  1. The largest pumpkin pie ever baked weighed 3,699 pounds.

Pumpkin pie originated in the colonies, just not as we know it today. Colonists would cut the tops of pumpkins off, remove the seeds, fill the pumpkins with milk, spices, and honey, then bake them in hot ashes.

  1. Pumpkin-flavored sales totaled over $414 million in 2017.

But people are starting to opt for fresh pumpkin instead, according to Nielsen Retail Measurement Services.  Some pumpkin-flavored products have seen consistent growth over recent years, including cereal, coffee, and even dog food.

  1. Each pumpkin has about 500 seeds.

They take between 90 and 120 days to grow, which is why it's recommended to plant them between May and July.  High in iron, they can be roasted to eat. The flowers that grow on pumpkin vines are also edible.

  1. Delaware used to host an annual "Punkin Chunkin"   championship.

Teams competed in a pumpkin launching competition, where pumpkins were shot almost 5,000 feet from an air cannon. The event was canceled in 2017 after there was a tragic accident the year before.

  1. There are more than 45 different varieties of pumpkin.

They range in color like red, yellow, and green, and have names like Hooligan, Cotton Candy, and Orange Smoothie.

  1. Pumpkins are technically
    1. fruit.

    More specifically, they are a winter squash in the family Cucurbitacae, which includes cucumbers and melons. But because they're savory, many people just call them vegetables anyway.

  1. Every single part of a pumpkin is edible.

Yep, you can eat the skin, leaves, flowers, pulp, seeds, and even the stem!

  1. Pumpkins are 90% water, which makes them a low-calorie food.

One cup of canned pumpkin has less than 100 calories and only half a gram of fat. In comparison, the same serving size of sweet potato has triple the calories. They also have more fiber than kale, more potassium than bananas, and are full of heart-healthy magnesium and iron.

  1. Surprisingly, pumpkin pie isn't America's favorite.

According to a survey by the American Pie Council, it's apple that takes the cake (um, pie?) — 19% of Americans say it's their pie of choice. Pumpkin is in second place with a respectable 13%.

https://www.goodhousekeeping.com/health/diet-nutrition/a22544/facts-about-pumpkins/

DISASTER PREPAREDNESS FOR OUR FURRY FRIENDS

9/18/2018 (Permalink)

Emergencies come in many forms, and they may require anything from a brief absence from your home to permanent evacuation. Each type of disaster requires different measures to keep your pets safe, so the best thing you can do for yourself and your pets is to be prepared. Here are simple steps you can follow now to make sure you’re ready before the next disaster strikes:

Step 1: Get a Rescue Alert Sticker

This easy-to-use sticker will let people know that pets are inside your home. Make sure it is visible to rescue workers (we recommend placing it on or near your front door), and that it includes the types and number of pets in your home as well as the name and number of your veterinarian. If you must evacuate with your pets, and if time allows, write “EVACUATED” across the stickers. To get a free emergency pet alert sticker for your home, please fill out our online order form and allow 6-8 weeks for delivery. 

Step 2: Arrange a Safe Haven

Arrange a safe haven for your pets in the event of evacuation. DO NOT LEAVE YOUR PETS BEHIND. Remember, if it isn’t safe for you, it isn’t safe for your pets. They may become trapped or escape and be exposed to numerous life-threatening hazards. Note that not all shelters accept pets, so it is imperative that you have determined where you will bring your pets ahead of time:

  • Contact your veterinarian for a list of preferred boarding kennels and facilities.
  • Ask your local animal shelter if they provide emergency shelter or foster care for pets.
  • Identify hotels or motels outside of your immediate area that accept pets.
  • Ask friends and relatives outside your immediate area if they would be willing to take in your pet.

Step 3: Choose "Designated Caregivers”

This step will take considerable time and thought. When choosing a temporary caregiver, consider someone who lives close to your residence. He or she should be someone who is generally home during the day while you are at work or has easy access to your home. A set of keys should be given to this trusted individual. This may work well with neighbors who have pets of their own—you may even swap responsibilities, depending upon who has accessibility.

When selecting a permanent caregiver, you’ll need to consider other criteria. This is a person to whom you are entrusting the care of your pet in the event that something should happen to you. When selecting this “foster parent,” consider people who have met your pet and have successful cared for animals in the past. Be sure to discuss your expectations at length with a permanent caregiver, so he or she understands the responsibility of caring for your pet.

Step 4: Prepare Emergency Supplies and Traveling Kits

If you must evacuate your home in a crisis, plan for the worst-case scenario. Even if you think you may be gone for only a day, assume that you may not be allowed to return for several weeks. When recommendations for evacuation have been announced, follow the instructions of local and state officials. To minimize evacuation time, take these simple steps:

  • Make sure all pets wear collars and tags with up-to-date identification information. Your pet’s ID tag should contain his name, telephone number and any urgent medical needs. Be sure to also write your pet’s name, your name and contact information on your pet’s carrier.
  • The ASPCA recommends microchipping your pet as a more permanent form of identification. A microchip is implanted under the skin in the animal’s shoulder area, and can be read by a scanner at most animal shelters.
  • Always bring pets indoors at the first sign or warning of a storm or disaster. Pets can become disoriented and wander away from home in a crisis.
  • Store an emergency kit and leashes as close to an exit as possible. Make sure that everyone in the family knows where it is, and that it clearly labeled and easy to carry. Items to consider keeping in or near your “Evac-Pack” include:
    • Pet first-aid kit and guide book (ask your vet what to include)
    • 3-7 days’ worth of canned (pop-top) or dry food (be sure to rotate every two months)
    • Disposable litter trays (aluminum roasting pans are perfect)
    • Litter or paper toweling
    • Liquid dish soap and disinfectant
    • Disposable garbage bags for clean-up
    • Pet feeding dishes and water bowls
    • Extra collar or harness as well as an extra leash
    • Photocopies and/or USB of medical records and a waterproof container with a two-week supply of any medicine your pet requires (Remember, food and medications need to be rotated out of your emergency kit—otherwise they may go bad or become useless)
    • At least seven days’ worth of bottled water for each person and pet (store in a cool, dry place and replace every two months)
    • A traveling bag, crate or sturdy carrier, ideally one for each pet
    • Flashlight
    • Blanket
    • Recent photos of your pets (in case you are separated and need to make “Lost” posters)
    • Especially for cats: Pillowcase, toys, scoop-able litter
    • Especially for dogs: Extra leash, toys and chew toys, a week’s worth of cage liner

You should also have an emergency kit for the human members of the family. Items to include: Batteries, duct tape, flashlight, radio, multi-tool, tarp, rope, permanent marker, spray paint, baby wipes, protective clothing and footwear, extra cash, rescue whistle, important phone numbers, extra medication and copies of medical and insurance information.

Step 5: Keep the ASPCA On-Hand at All Times

Help protect pets by spreading the word about disaster preparedness. Download, print and share FEMA’s brochure today. 

The free ASPCA mobile app shows pet parents exactly what to do in case of a natural disaster. It also allows pet owners to store vital medical records and provides information on making life-saving decisions during natural disasters.

How A/C Can Prevent Mold Growth in Humid Climates

8/7/2018 (Permalink)

HOW A/C CAN PREVENT MOLD GROWTH IN HUMID CLIMATES

The temperature in your home can affect you and your family’s comfort level tremendously, especially if you live in states with hot, humid summers like Massachusetts where we’ve been experiencing heat and humidity for most of July and August.  However, living in such climates could have other consequences for your home and family, as humidity can contribute to mold growth. Fortunately, your air conditioner can prevent the growth of this fungus, while also keeping you cool.

HOW TEMPERATURES AND HUMIDITY CONTRIBUTE TO MOLD GROWTH

Mold needs certain conditions to grow, and unfortunately for those who live in hot and humid places like Massachusetts in the summer, the heat plus the humidity create a moist environment where mold and dust mites thrive. While the various types of mold have different optimum conditions for growth many kinds of mold will grow well when conditions are between 60F and 80F - the same temperature range we’re often comfortable in. Combine these temperatures with excessive moisture and you could have a mold problem in your home.

HOW AIR CONDITIONING CAN PREVENT MOLD GROWTH

Your air conditioner can control the temperature and humidity in your home, which can prevent mold growth. During the hot, humid summer months, set your air conditioner to between 68 and 72 degrees Fahrenheit. The relative humidity in your house should not exceed 50 percent. While most modern air conditioners dehumidify as they cool, they do not independently control both temperature and humidity, so you may want to purchase a stand-alone dehumidifier for when conditions are especially humid.

Other tips for using your air conditioner to prevent mold include setting your air conditioners fan mode to auto because setting it to “on” can cause moisture produced during the air conditioning process to be blown back into your home.

Air Conditioner Maintenance

7/27/2018 (Permalink)

With the past two weeks of high heat and high humidity in the Northeast, air conditioners have been working overtime.  Let’s take a look at keeping them in tip top condition!

An air conditioner's filters, coils, and fins require regular maintenance for the unit to function effectively and efficiently throughout its years of service. Neglecting necessary maintenance ensures a steady decline in air conditioning performance while energy use steadily increases.

Air Conditioner Filters

The most important maintenance task that will ensure the efficiency of your air conditioner is to routinely replace or clean its filters. Clogged, dirty filters block normal airflow and reduce a system's efficiency significantly. With normal airflow obstructed, air that bypasses the filter may carry dirt directly into the evaporator coil and impair the coil's heat-absorbing capacity. Replacing a dirty, clogged filter with a clean one can lower your air conditioner's energy consumption by 5% to 15%.

For central air conditioners, filters are generally located somewhere along the return duct's length. Common filter locations are in walls, ceilings, furnaces, or in the air conditioner itself. Room air conditioners have a filter mounted in the grill that faces into the room.

Some types of filters are reusable; others must be replaced. They are available in a variety of types and efficiencies. Clean or replace your air conditioning system's filter or filters every month or two during the cooling season. Filters may need more frequent attention if the air conditioner is in constant use, is subjected to dusty conditions, or you have fur-bearing pets in the house.

Air Conditioner Coils

The air conditioner's evaporator coil and condenser coil collect dirt over their months and years of service. A clean filter prevents the evaporator coil from soiling quickly. In time, however, the evaporator coil will still collect dirt. This dirt reduces airflow and insulates the coil, reducing its ability to absorb heat. To avoid this problem, check your evaporator coil every year and clean it as necessary.

Outdoor condenser coils can also become very dirty if the outdoor environment is dusty or if there is foliage nearby. You can easily see the condenser coil and notice if dirt is collecting on its fins.

You should minimize dirt and debris near the condenser unit. Your dryer vents, falling leaves, and lawn mower are all potential sources of dirt and debris. Cleaning the area around the coil, removing any debris, and trimming foliage back at least 2 feet (0.6 meters) allow for adequate airflow around the condenser.

Coil Fins

The aluminum fins on evaporator and condenser coils are easily bent and can block airflow through the coil. Air conditioning wholesalers sell a tool called a "fin comb" that will comb these fins back into nearly original condition.

Condensate Drains

Occasionally pass a stiff wire through the unit's drain channels. Clogged drain channels prevent a unit from reducing humidity, and the resulting excess moisture may discolor walls or carpet.

Window Seals for Room Air Conditioners

At the start of each cooling season, inspect the seal between the air conditioner and the window frame to ensure it makes contact with the unit's metal case. Moisture can damage this seal, allowing cool air to escape from your house.

Preparing for Winter

In the winter, either cover your room air conditioner or remove and store it. Covering the outdoor unit of a central air conditioner will protect the unit from winter weather and debris.

https://www.energy.gov/energysaver/maintaining-your-air-conditioner

Mold Removal vs. Mold Remediation

6/29/2018 (Permalink)

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Malden/Melrose has the training and expertise to remediate the mold in your home or business.

Signs of Mold? Call Today

781-665-6396

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. To Learn more about our mold remediation process:

  1. Emergency Contact 781-665-6396
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Grease Fire Safety Tips

6/15/2018 (Permalink)

Do NOT pour water on the fire!!!

The best way to avoid a grease fire is to not have one. While you are cooking, keep an eye on the oil as it’s heating. The oil won’t immediately catch fire once it starts smoking, but smoke is a danger sign that it’s well on its way to getting there.

If the worst happens and your oil does catch on fire, use the following tips:

  1. If the fire is still small enough and contained in one pot, it is safe to put it out yourself. If it is already spreading to other parts of the kitchen, evacuate.
  2. Turn off the source of the heat on the stove. Do not try to move the pot because you don’t want to accidentally spill or splash the burning oil.
  3. Do NOT pour water on the fire!  Since oil and water do not mix, pouring water can cause the oil to splash and spread the fire even worse. In fact, the vaporizing water can also carry grease particles in it, which can also spread the fire.
  4. Remove all oxygen from the flame. You can cover with another pot or pan. Do not cover it with a glass lid because the glass lid may shatter.
  5. If you can’t cover it, dump lots of baking soda on it.
  6. Use a chemical fire extinguisher on the grease fire. There are different kinds of extinguishers. Not all can be used on a grease fire, but the ABC dry chemical extinguisher is best.

Hopefully you’ll never be in a situation where you have to actually use this advice, but if you are remember to smother the fire with a pot or baking soda and never use water!

Call us at SERVPRO of Malden/Melrose for fire, smoke or soot damage. 

781-665-6396

http://safety.smart911.com/what's-best-way-safely-put-grease-fire/ 

10 Tips for Safe Summer Barbecues!

6/15/2018 (Permalink)

Every year, 7,000 Americans are injured while using backyard barbecue grills. It's usually a case of good products used incorrectly.

Here are the top 10 most common mistakes and key safety tips.

Do:

  1. Keep your grill at least 10 feet away from your house.Farther is even better. This includes portions attached to your house like carports, garages and porches. Grills should not be used underneath wooden overhangs either, as the fire could flare up into the structure above. This applies to both charcoal and gas grills.
  2. Clean your grill regularly.If you allow grease and fat to build up on your grill, they provide more fuel for a fire. Grease is a major source of flare ups.
  3. Check for gas leaks.You can make sure no gas is leaking from your gas grill by making a solution of half liquid dish soap and half water and rubbing it on the hoses and connections. Then, turn the gas on (with the grill lid open.) If the soap forms large bubbles, that's a sign that the hoses have tiny holes or that the connections are not tight enough.
  4. Keep decorations away from your grill. Decorations like hanging baskets, pillows and umbrellas look pretty AND provide fuel for a fire. To make matters worse, today's decor is mostly made of artificial fibers that burn fast and hot, making this tip even more important.
  5. Keep a spray bottle of water handy.That way, if you have a minor flare-up you can spray it with the water to instantly calm it. The bonus of this tip is that water won't harm your food, so dinner won't be ruined!
  6. Keep a fire extinguisher within a couple steps of your grill.And KNOW HOW TO USE IT. If you are unsure how to use the extinguisher, don't waste time fiddling with it before calling 911. Firefighters say many fire deaths occur when people try to fight a fire themselves instead of calling for expert help and letting the fire department do its job.

Don't:

  1. Turn on the gas while your grill lid is closed. NEVER do this. It causes gas to build up inside your grill, and when you do light it and open it, a fireball can explode in your face.
  1. Leave a grill unattended.Fires double in size every minute. Plan ahead so that all of your other food prep chores are done and you can focus on grilling.
  2. Overload your grill with food.This applies especially fatty meats. The basic reason for this tip is that if too much fat drips on the flames at once, it can cause a large flare-up that could light nearby things on fire.
  3. Use a grill indoors. People often think it will be safe to use a grill, especially a small one, indoors. NOT TRUE. In addition to the fire hazard, grills release carbon monoxide,the deadly colorless, odorless gas. That gas needs to vent in fresh air or it can kill you, your family and pets.

 https://abcnews.go.com/Business/ten-tips-safe-summer-barbecues-learn-dos-donts/story?id=13918382

Can Mold be Completely Removed?

6/15/2018 (Permalink)

Mold Found in Basement

Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level.

Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today

SERVPRO of Malden/Melrose 781-665-6396

Be Prepared: Know These Storm Warning Definitions

6/15/2018 (Permalink)

Storm Warnings can pop up anywhere: TV, cell phone warnings, radio, etc., but do we really understand what these warnings mean? Know these definitions so you are prepared for any storm:

  • Tornado Watch Conditions are ripe for tornadoes within the watch area. Tornadoes associated with hurricanes and tropical storms are typically a very significant cause of death and damage.
  • Tornado Warning A tornado has been spotted visually or on radar. Usually issued for a county. If a tornado WARNING is issued where you live, GET TO THE MIDDLE OF THE LOWEST FLOOR OF A STRONG BUILDING IMMEDIATELY!!! 
  • Severe Thunderstorm Watch Conditions are ripe for severe thunderstorms within the watch area.
  • Severe Thunderstorm Warning There is a severe thunderstorm in or heading for the warned area. Treat this like a tornado warning!!
  • Flash Flood Watch Flash floods are likely to occur in the near future. Be alert for rising water and be prepared to have to move to high ground.
  • Flash Flood Warning Flash floods are occurring or expected to occur in the near future. If this happens, get to high ground immediately, and GET AWAY FROM VEHICLES... it only takes 18 inches of water to sweep a car or truck away!
  • High Wind Advisory Windy conditions may occur in the advisory area. This usually makes for unsafe conditions while driving, especially in (but not limited to) large vehicles. Also, avoid boating anywhere in the advisory area.
  • High Wind Warning Very strong winds are expected or already are occurring that present a significant danger while driving, boating and other outdoor activities. Often issued near tropical storms and hurricanes.

Pay close attention to Storm Warnings and take them seriously and be safe.  If disaster does strike your home or business, call SERVPRO of Malden/Melrose at 781-665-6396.

Hardwood Floor Cupping vs. Crowning

6/14/2018 (Permalink)

Floor Crowing

When moisture hit hardwood flooring wood expands and becomes susceptible to cupping and crowning – two common wood floor problems that, if not addressed properly and at the right time, can require costly sanding and refinishing to fix.

Cupping is a condition where wood board becomes concave – edges high with a center that dips low. As wet hardwood flooring expands, cupping can occur.  It is brought on when the bottom of the wood flooring remains wetter than the top surface. When cupping occurs, it’s important not to rush quickly into sanding.

Crowning –the opposite of cupping – occurs when the top edges of the board are sanded off too early and become lower than the rest of the board as it returns to normal moisture levels. Sanding the floor to remove crowning should only begin once drying measures are complete and normal moisture levels have been achieved. 

If you have either cupping or crowing floors please give us a call at SERVPRO of Malden/Melrose at 781-665-6396

The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. The SERVPRO Franchise Professional is determining the scope of the damage so he or she can develop an appropriate plan of action.

What are those Brown Stains on my Ceiling?

6/14/2018 (Permalink)

Brown Stains on Ceiling

Sometimes you'll glance up and notice a truly hideous brownish stain on your ceiling that has appeared seemingly out of nowhere. 

A word of caution: If you cover up a water stain without addressing the leak that caused it, you run the risk of additional staining on the ceiling, not to mention more serious structural or electrical damage. That’s why it is so important to find and repair the cause of the water stain as soon as possible, even if it is no longer wet.

Your first priority when dealing with a water stain should be to find the source of the leak that caused it— the roof, the upstairs radiator, and the upstairs bathroom are good places to check.

If you have ceiling staining such at this, please give us a call at SERVPRO of Malden/Melrose for a free inspection at

781-665-6396

The water damage restoration process begins with a detailed inspection of your property.  A SERVPRO Professional will check for the source of water in your home or business and stop it. The water source must be stopped before the drying process can begin. We will determine the scope of the damage and develop an appropriate plan of action. 

Commercial Fire Restoration

6/13/2018 (Permalink)

Lynnfield DPW Garage Fire

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

Commercial Fire Damage?

Call Us Today 781-665-6396

Commercial Restoration Presents Unique Challenges

SERVPRO of Malden/Melrose has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

SERVPRO of Malden/Melrose can respond immediately to your commercial fire damage emergency regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

Call Us Today 781-665-6396

What Percentage of Businesses May Never Reopen After a Loss?

6/13/2018 (Permalink)

Did you know that nearly 50% of businesses never reopen after a business interruption?  

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, or emergency water restoration services, SERVPRO of Malden/Melrose has the training and expertise to help make it “Like it never even happened.”

We understand how critical it is to be prepared and we developed our Emergency Ready Plan (ERP) to help make sure you are “Ready for whatever happens”.  Our ERP is designed to help you quickly and easily access crucial information in the event of an emergency.  From everyday disasters to catastrophic events, the SERVPRO Ready Plan app puts everything you need at your fingertips.  You can easily manage the situation and, with the help of our SERVPRO team, get back on track faster.  Together we can reduce downtime and make it “Like it never even happened.” 

Be Ready!  Our app is a no-cost readiness plan that places your ready plan data on your mobile device for quick access during an emergency.

https://ready.SERVPRO.com/home/mobileapp

Call SERVPRO of Malden/Melrose today to schedule your FREE Emergency Ready Plan consultation.  781-593-6663

Mold in Basement

6/7/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today 

SERVPRO of Malden/Melrose

781-665-6396

What Happens to My Belongings in a Fire?

6/6/2018 (Permalink)

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. SERVPRO of Malden/Melrose understands your family’s furniture, clothing, keepsakes, and other belongings make your house more than a structure; they make it home.

If You Have Questions or Need Help, Call Us Today 781-665-6396

Contents Restoration

SERVPRO of Malden/Melrose specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
     

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Malden/Melrose can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Malden / Melrose can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims

Peace of mind when you need it most!

What You Can Do Until SERVPRO Arrives

6/6/2018 (Permalink)

Water Damage Emergency Tips

 After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Water Damage Emergency?

Call 781-665-6396

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Have A Water Damage Emergency?

Call 781-665-6396

Mold Removal vs. Mold Remediation

6/6/2018 (Permalink)

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Malden / Melrose has the training and expertise to remediate the mold in your home or business.

Signs of Mold? Call Today – 

(781) 665-6396

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Learn more about our mold remediation process.

  1. Emergency Contact - (781) 665-6396
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Water Damage: Why Choose SERVPRO of Malden/Melrose?

6/6/2018 (Permalink)

Water Damage Repair and Restoration

We are water removal and cleanup specialists and are ready to service your Malden home when flooding or water leaks cause water damage. We quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure your property is dry and the job is done right.

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Water or Flood Damage?
Call Us Today – (781) 665-6396

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Malden / Melrose is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Malden community and want to do our part to make our community the best it can be.

Why Choose SERVPRO of Malden / Melrose?

 We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Malden residents can expect an immediate response, day or night.

Learn More

 We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Learn More

 We Use Advanced Drying Equipment and Techniques

Using specialized equipment and products, our technicians extract standing water and dry your property quickly and efficiently. We then finish the job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety.

Learn More

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

The Water Damage Restoration Process

6/6/2018 (Permalink)

Water or Flood Damage?
Call Today – (781) 665-6396

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

 

Sewage Cleanup and Restoration

6/6/2018 (Permalink)

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Sewage Backup or Toilet Overflow? Call Us Today – (781) 665-6396

There are three major types of contaminated water. SERVPRO of Malden / Melrose will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Commercial Mold Remediation

6/5/2018 (Permalink)

Mold in Basement of Commercial Building

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of Malden/Melrose, who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Have a Mold Problem?

Call Us Today – 781-665-6396

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of Malden/Melrose can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO of Malden/Melrose training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

If You See Signs of Mold, Call Us Today – 781-665-6396

Emergency READY Profile - Are Your Ready?

6/4/2018 (Permalink)

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW. As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order. The SERVPRO® Emergency READY Profile Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” 

Call SERVPRO Malden/Melrose 24 hours a day, 7 days a week  

781-665-6396

Restoring Your Commercial Property After A Water Damage Event

6/4/2018 (Permalink)

Flooding and water damage events in commercial properties on the North Shore and surrounding areas are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity.  So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Malden/Melrose

SERVPRO of Malden/Melrose specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Malden/Melrose 781-665-6396 has the training and equipment to help make it    "Like it never even happened."

Some Basic Mold Information

6/4/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold or Have Questions Regrading Mold, Please Give Us a Call @ SERVPRO of Malden/Melrose

781-665-6396.

If You Suspect Mold in Your Home

6/4/2018 (Permalink)

If Your Suspect Mold in Your Home

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Medford/Everett has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem?
Call Us Today 781-665-6396

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of West Atlanta / Downtown for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem call, SERVPRO of Malden/Melrose We have the training, equipment, and expertise to handle the situation.

781-665-6396

Let Us Help With Your Commercial Cleaning Services

6/4/2018 (Permalink)

Your commercial property’s appearance speaks volumes to your clients.  So when the need arises for professional cleaning or emergency restoration services, SERVPRO professionals have the training and expertise to help make it “Like it never even happened.”

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in SERVPRO of Malden/Melrose.  Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO to make your workspace look its very best.  They’ll respond promptly and make your workspace look its very best.

To learn more about our Commercial Cleaning Service call the professionals at SERVPRO of Malden/Melrose 781-665-6396.   We’ll make it “Like it never even happened.”

NO JOB IS TOO LARGE

6/4/2018 (Permalink)

No Job Is Too Large

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO of Malden/Melrose can handle any size disaster. During catastrophic storms and major events, we call upon our Disaster Recovery Team for immediate assistance.

Catastrophic Storm and Major Event Response

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Available 24 hours a day and 365 days a year, SERVPRO of Malden/Melrose is prepared for the unpredictable. 781-665-6396

Reply on the Expertise of SERVPRO to Help After Flooding

6/4/2018 (Permalink)

Flooding is a part of the history in Boston and the North Shore areas and you should consider it as a part of your duties as a property owner to plan for these types of situations. Obtaining the proper insurance and budgeting for some of the preventive measures that exist to assist you with preparation for a flood is only the beginning. However, it is far better than merely reacting to a crisis. It is our goal to inform you more about what to do when a water damage emergency hits and help you with getting back to normal, with the least amount of disturbance to your everyday lives. 
 
We have expertly trained technicians who have experience in dealing with flood damage restoration near your home. It is possible that the person who arrives to help you with your situation is someone that you already know within the community that you live, a neighbor, a friend or even a family member. 
 
SERVPRO Franchises are locally owned and operated by people just like you. Our technicians go through rigorous training to learn the proper steps to assist with your recovery as promptly and professionally as possible. However, we can also help you prepare to combat the possibility before it ever occurs, limit the damage caused by flooding and even save more of your belongings in the process. 
 
Our expertly trained technicians at SERVPRO offer you services that are unique to your situation and help you understand what you can expect; even during the worst possible conditions. We will be there to assist you through the entire process, from beginning to end and even provide you with any assistance you need filling out the proper paperwork to deal with your insurance company. 
 
The restoration process at SERVPRO starts with your initial phone call. We will perform an inspection on your property and thoroughly explain what is needed to get you back on your feet. Then we will quickly and efficiently cover the steps of the action plan that we have described to remove any excess water and completely dry everything within the affected area. We can uncover those hard to locate moisture pockets that require specialized equipment to find. All of your household items get handled as if they were our own, and each restorable item is taken care of and returned to a quality pre-damage condition "Like it never even happened."
 
Our SERVPRO of Malden/Melrose staff is waiting to assist you.  781-665-6396

Hurricane Season is Here - Are You Prepared?

6/4/2018 (Permalink)

Last year’s hurricane season was the most disastrous the United States has ever experienced. Hurricanes in 2017 affected more than 25 million people—close to 8 percent of the U.S. population—and resulted in widespread displacement of survivors. Hurricanes Harvey, Irma, and Maria caused $265 billion in damage, more than the 2005 hurricanes Katrina, Rita, and Wilma combined.

WHAT CAN WE DO TO PREPARE?

With the Atlantic hurricane season beginning in June, individuals and businesses can take proactive steps to better prepare for hurricanes that may threaten our homes, workplaces, and communities. Here are five actions that FEMA recommends everyone take in advance of hurricane season:

  1. Get alerts and warnings to receive timely information about weather conditions or other emergencies. Download the FEMA App to learn what to do before, during, and after emergencies, and receive weather alerts from the National Weather Service.
  2. Create and practice a family communication plan. Your family may not be together when a disaster strikes. Know how you’ll contact one another and reconnect if separated, and ensure everyone understands their role.
  3. Document and insure property before a disaster strikes to ensure you will have the necessary financial resources to help you repair, rebuild, or replace whatever is damaged. Visit gov to learn about purchasing flood insurance.
  4. Strengthen your financial preparedness. Collect and secure personal financial, insurance, medical, and other records to give yourself the peace of mind and ensure that you have the documentation needed to start the recovery process without delay.
  5. Get trained. Every minute is important in a disaster, and if emergency responders are not nearby, you could be the one to help others until help arrives. Consider participating in a local or regional exercise—or even develop an exercise or simulation for your organization or community to help identify challenges and correct issues before they happen. Visit gov/until-help-arrives for online training and to find out what role you can take during disasters.

If you Had a Burst Pipe Would you Know What to do?

1/25/2018 (Permalink)

Well it’s that time of year in New England when temperatures drop into the teens, and as we’ve experienced this past month, into the single digits with the wind chill below zero.  Water pipes and cold temperatures are not friends!!  A burst pipe can create serious water damage to your home and belongings.

If you had a burst pipe in your home would you know what to do?

Stop the Water Flow

Shut off the main water supply by turning off the main water turnoff.   It is best to ensure that everyone in your family knows where the main water turnoff is located and how to turn it off in case of a burst pipe emergency.  (Consider a “Water Turn Off” tag like the one pictured above)

Let the pipe drain out the water by turning on all cold faucets. Switch off the water heating system and then turn on all hot faucets to help in draining the water supply system. Also, flush all toilets. All leaks should stop once there is no more water running from the taps.

Find the Break

Locating exactly where the pipe burst is should be done immediately to prevent further damage. Once you've found the burst, you'll know what you have to do next. For instance, if it’s a tiny crack, patching it up may fix the problem for a while. Also, consider which pipe has burst. If the damage is in a main water pipe, it needs to be repaired and dealt with carefully regardless of the cause or size of the break.

If there has been leakage in the house for some time, be careful when entering rooms. Pay attention to the ceilings because if they appear to bulge, it means it is holding loads of water and could cave in any moment. If you've noticed the leak right away, place a bucket underneath to catch the drip.

Call SERVPRO

If there is flooding or water damage in the home call SERPVRO of Malden/Melrose at 781-665-6396.

My Smoke Alarm Works - Why Would I Change It?

1/25/2018 (Permalink)

We all know to change the batteries in our smoke alarms twice yearly but did you know the National Fire Protection Association (NFPA) recommends that you replace all smoke alarms when they are 10 years old?

I know what you’re thinking, “how I am supposed to remember how old they are?”  Check the back of the smoke alarm and you will find the manufacturer date.  

Even if your smoke alarms aren’t ten years old you may also consider replacing them early to keep up with the latest technology.

There are two kinds of smoke alarms:

Ionization smoke alarms are generally more responsive to flaming fires.
How they work: Ionization-type smoke alarms have a small amount of radioactive material between two electrically charged plates, which ionizes the air and causes current to flow between the plates. When smoke enters the chamber, it disrupts the flow of ions, thus reducing the flow of current and activating the alarm

Photoelectric smoke alarms are generally more responsive to fires that begin with a long period of smoldering (called “smoldering fires”).
How they work: Photoelectric-type alarms aim a light source into a sensing chamber at an angle away from the sensor. Smoke enters the chamber, reflecting light onto the light sensor; triggering the alarm.

 The NFPA recommends smoke alarms that use both of these technologies. 

 Check out the NFPA website for lots of great information on smoke alarms.

https://www.nfpa.org/Public-Education/By-topic/Smoke-alarms

Fire-Safety Tips to Keep in Mind This Thanksgiving

11/2/2017 (Permalink)

The kitchen is where the holiday meal magic happens, but it can also be a danger zone, especially on Thanksgiving.

Thanksgiving is typically the most dangerous day of the year.  Everybody's cooking in the kitchen and it's one of the few days where almost everyone is preparing a meal.  "The house is more congested than normal so you have to control the flow in your kitchen to make sure there's no accidents.

More fires start in the kitchen than anywhere else in the home.  On Thanksgiving, in particular, there are three times as many house fires than any other day of the year, according to the US Consumer Product Safety Commission

Below are some safety tips for the holiday:

  1. Don't wear loose-fitting clothing around open flames.
  2. Don't leave your food unattended on the stove or in the oven.

Make sure a person is always in the kitchen watching the food that's cooking.

You should have a zone, around anything around the stove, within like a 3-feet range for children.

  1. If deep-frying turkey, do it outside.
  1. Never put water on a grease fire.
  1. Store fire extinguishers in plain sight and near an exit - not under the sink. According to the National Fire Protection Association. Because fires can double every five to 10 seconds - and can consume a room in just one minute - call 911 first.

Halloween Safety Tips

10/25/2017 (Permalink)

Trick-or-Treaters

  • Be bright at night – wear retro-reflective tape on costumes and treat buckets to improve visibility to motorists and others.
  • Wear disguises that don’t obstruct vision, and avoid facemasks. Instead, use nontoxic face paint. Also, watch the length of billowy costumes to help avoid tripping.
  • Ensure any props are flexible and blunt-tipped to avoid injury from tripping or horseplay.
  • Carry a flashlight containing fresh batteries, and place it facedown in the treat bucket to free up one hand. Never shine it into the eyes of oncoming drivers.
  • Stay on sidewalks and avoid walking in streets if possible.
  • If there are no sidewalks, walk on the left side of the road, facing traffic.
  • Look both ways and listen for traffic before crossing the street.
  • Cross streets only at the corner, and never cross between parked vehicles or mid-block.
  • Trick-or-treat in a group if someone older cannot go with you.
  • Tell your parents where you are going.

Parents

  • Ensure an adult or older, responsible youth is available to supervise children under age 12.
  • Plan and discuss the route your trick-or-treaters will follow.
  • Instruct children to travel only in familiar areas and along established routes.
  • Teach children to stop only at well-lit houses and to never to enter a stranger’s home or garage.
  • Establish a time for children to return home.
  • Tell children not to eat any treats until they get home.
  • Review trick-or-treating safety precautions, including pedestrian and traffic safety rules.
  • Make sure Halloween costumes are flame-retardant and visible with retro-reflective material.

Motorists

  • Slow down in residential neighborhoods and obey all traffic signs and signals. Drive at least 5 mph below the posted speed limit to give yourself extra time to react to children who may dart into the street.
  • Watch for children walking on roadways, medians and curbs. In dark costumes, they’ll be harder to see at night.
  • Look for children crossing the street. They may not be paying attention to traffic and cross the street mid-block or between parked cars.
  • Carefully enter and exit driveways and alleys.
  • Turn on your headlights to make yourself more visible – even in the daylight.
  • Broaden your scanning by looking for children left and right into yards and front porches.

Smoke Detector - Ionization vs Photoelectric

10/25/2017 (Permalink)

The two most commonly recognized smoke detection technologies are ionization smoke detection and photoelectric smoke detection.

Ionization smoke alarms are generally more responsive to flaming fires.
How they work: Ionization-type smoke alarms have a small amount of radioactive material between two electrically charged plates, which ionizes the air and causes current to flow between the plates. When smoke enters the chamber, it disrupts the flow of ions, thus reducing the flow of current and activating the alarm. 

Photoelectric smoke alarms are generally more responsive to fires that begin with a long period of smoldering (called “smoldering fires”).
How they work: Photoelectric-type alarms aim a light source into a sensing chamber at an angle away from the sensor. Smoke enters the chamber, reflecting light onto the light sensor; triggering the alarm. 

For each type of smoke alarm, the advantage it provides may be critical to life safety in some fire situations. Home fatal fires, day or night, include a large number of smoldering fires and a large number of flaming fires. You can not predict the type of fire you may have in your home or when it will occur. Any smoke alarm technology, to be acceptable, must perform acceptably for both types of fires in order to provide early warning of fire at all times of the day or night and whether you are asleep or awake.

For best protection, use both types of smoke alarm technologies

For best protection, it is recommended both (ionization and photoelectric) technologies be used in homes. In addition to individual ionization and photoelectric alarms, combination alarms that include both technologies in a single device are available.

October is Fire Prevention Month

9/26/2017 (Permalink)

Home Safety Checklist

Smoke Alarms

? There is one smoke alarm on every level of the home and inside and outside each sleeping area.

? Smoke alarms are tested and cleaned monthly.

? Smoke alarm batteries are changed as needed. 

? Smoke alarms are less than 10 years old.

Cooking Safety

? Cooking area is free from items that can catch fire.

? Kitchen stove hood is clean and vented to the outside.

? Pots are not left unattended on the stove.

Electrical & Appliance Safety

? Electrical cords do not run under rugs.

? Electrical cords are not frayed or cracked.

? Circuit-protected, multi-prong adapters are used for additional outlets.

? Large and small appliances are plugged directly into wall outlets.

? Clothes dryer lint filter and venting system are clean.

Candle Safety

? Candles are in sturdy fire-proof containers that won’t be tipped over.

? All candles are extinguished before going to bed or leaving the room.

? Children and pets are never left unattended with candles.

Carbon Monoxide Alarms

Carbon monoxide alarms are located on each level of the home.

? Carbon monoxide alarms are less than 7 years old.

Smoking Safety

Family members who smoke only buy fire-safe cigarettes and smoke outside.

? Matches and lighters are secured out of children’s sight.

? Ashtrays are large, deep and kept away from items that can catch fire.

? Ashtrays are emptied into a container that will not burn.

Heating Safety

? Chimney and furnace are cleaned and inspected yearly.

? Furniture and other items that can catch fire are at least 3 feet from fireplaces, wall heaters,   baseboards, and space heaters.

? Fireplace and barbecue ashes are placed outdoors in a covered metal container at least 3 feet from   anything that can catch fire.

? Extension cords are never used with space heaters.

? Heaters are approved by a national testing laboratory and have tip-over shut-off function.

Home Escape Plan

? Have two ways out of each room.

? Know to crawl low to the floor when escaping to avoid toxic smoke.

? Know that once you’re out, stay out. 

? Know where to meet after the escape.

? Meeting place should be near the front of your home, so firefighters know you are out.

? Practice your fire escape plan.

What is Black Mold?

9/26/2017 (Permalink)

What Is Black Mold?

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

Please refer to our Mold Damage Tips to learn more about mold and what to do until help arrives. 

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact a SERVPRO Franchise Professional immediately.

If You See Signs of Mold, Call Us Today

SERVPRO of Malden/Melrose 781-665-6396

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If You See Signs of Mold, Call Us Today

SERVPRO of Malden/Melrose 781-665-6396

Oh My Gourd ~ World's Best Pumpkin Bread!!

9/26/2017 (Permalink)

It's that time of year when the weather starts to cool down, the leaves start changing and you can find everything pumpkin that we've missed since last fall.  What better way than to start off with a nice pumpkin bread.

World's Best Pumpkin Bread

Prep time:  5 mins

Cook time:  45 mins

Total time:  50 mins

Serves: 2 loaves

 Ingredients

  • 2 Cups Libby’s Pure Pumpkin
  • 3 Cups Sugar
  • 1 Cup Canola or Vegetable Oil
  • 2/3 Cup Water
  • 4 eggs
  • 3 1/3 Cups Flour
  • 2 tsp. Baking Soda
  • 5 tsp. Salt
  • 1 tsp. Ground Cinnamon
  • 1 tsp. Ground Nutmeg

Instructions

  1. Mix Pumpkin, Sugar, Oil, Water, and Eggs in large mixing bowl until well combined.
  1. In medium mixing bowl, combine Flour, Baking Soda, Salt, Cinnamon, and Nutmeg. Stir well, then gradually pour into large bowl of pumpkin mixture. Stir well to combine completely.
  1. Spray TWO 9×5 Non-stick Loaf Pans with Pam Cooking Spray.
  1. Pour mixture evenly into loaf pans.
  1. Bake at 350 degrees for 45 – 55 minutes, or until done and a toothpick inserted in center comes out clean.

ENJOY!!

DISASTER PREPAREDNESS FOR OUR FURRY FRIENDS

9/15/2017 (Permalink)

Emergencies come in many forms, and they may require anything from a brief absence from your home to permanent evacuation. Each type of disaster requires different measures to keep your pets safe, so the best thing you can do for yourself and your pets is to be prepared. Here are simple steps you can follow now to make sure you’re ready before the next disaster strikes:

Step 1: Get a Rescue Alert Sticker

This easy-to-use sticker will let people know that pets are inside your home. Make sure it is visible to rescue workers (we recommend placing it on or near your front door), and that it includes the types and number of pets in your home as well as the name and number of your veterinarian. If you must evacuate with your pets, and if time allows, write “EVACUATED” across the stickers. To get a free emergency pet alert sticker for your home, please fill out our online order form and allow 6-8 weeks for delivery. 

Step 2: Arrange a Safe Haven

Arrange a safe haven for your pets in the event of evacuation. DO NOT LEAVE YOUR PETS BEHIND. Remember, if it isn’t safe for you, it isn’t safe for your pets. They may become trapped or escape and be exposed to numerous life-threatening hazards. Note that not all shelters accept pets, so it is imperative that you have determined where you will bring your pets ahead of time:

  • Contact your veterinarian for a list of preferred boarding kennels and facilities.
  • Ask your local animal shelter if they provide emergency shelter or foster care for pets.
  • Identify hotels or motels outside of your immediate area that accept pets.
  • Ask friends and relatives outside your immediate area if they would be willing to take in your pet.

Step 3: Choose "Designated Caregivers”

This step will take considerable time and thought. When choosing a temporary caregiver, consider someone who lives close to your residence. He or she should be someone who is generally home during the day while you are at work or has easy access to your home. A set of keys should be given to this trusted individual. This may work well with neighbors who have pets of their own—you may even swap responsibilities, depending upon who has accessibility.

When selecting a permanent caregiver, you’ll need to consider other criteria. This is a person to whom you are entrusting the care of your pet in the event that something should happen to you. When selecting this “foster parent,” consider people who have met your pet and have successful cared for animals in the past. Be sure to discuss your expectations at length with a permanent caregiver, so he or she understands the responsibility of caring for your pet.

Step 4: Prepare Emergency Supplies and Traveling Kits

If you must evacuate your home in a crisis, plan for the worst-case scenario. Even if you think you may be gone for only a day, assume that you may not be allowed to return for several weeks. When recommendations for evacuation have been announced, follow the instructions of local and state officials. To minimize evacuation time, take these simple steps:

  • Make sure all pets wear collars and tags with up-to-date identification information. Your pet’s ID tag should contain his name, telephone number and any urgent medical needs. Be sure to also write your pet’s name, your name and contact information on your pet’s carrier.
  • The ASPCA recommends microchipping your pet as a more permanent form of identification. A microchip is implanted under the skin in the animal’s shoulder area, and can be read by a scanner at most animal shelters.
  • Always bring pets indoors at the first sign or warning of a storm or disaster. Pets can become disoriented and wander away from home in a crisis.
  • Store an emergency kit and leashes as close to an exit as possible. Make sure that everyone in the family knows where it is, and that it clearly labeled and easy to carry. Items to consider keeping in or near your “Evac-Pack” include:
    • Pet first-aid kit and guide book (ask your vet what to include)
    • 3-7 days’ worth of canned (pop-top) or dry food (be sure to rotate every two months)
    • Disposable litter trays (aluminum roasting pans are perfect)
    • Litter or paper toweling
    • Liquid dish soap and disinfectant
    • Disposable garbage bags for clean-up
    • Pet feeding dishes and water bowls
    • Extra collar or harness as well as an extra leash
    • Photocopies and/or USB of medical records and a waterproof container with a two-week supply of any medicine your pet requires (Remember, food and medications need to be rotated out of your emergency kit—otherwise they may go bad or become useless)
    • At least seven days’ worth of bottled water for each person and pet (store in a cool, dry place and replace every two months)
    • A traveling bag, crate or sturdy carrier, ideally one for each pet
    • Flashlight
    • Blanket
    • Recent photos of your pets (in case you are separated and need to make “Lost” posters)
    • Especially for cats: Pillowcase, toys, scoop-able litter
    • Especially for dogs: Extra leash, toys and chew toys, a week’s worth of cage liner

You should also have an emergency kit for the human members of the family. Items to include: Batteries, duct tape, flashlight, radio, multi-tool, tarp, rope, permanent marker, spray paint, baby wipes, protective clothing and footwear, extra cash, rescue whistle, important phone numbers, extra medication and copies of medical and insurance information.

Step 5: Keep the ASPCA On-Hand at All Times

Help protect pets by spreading the word about disaster preparedness. Download, print and share FEMA’s brochure today. 

The free ASPCA mobile app shows pet parents exactly what to do in case of a natural disaster. It also allows pet owners to store vital medical records and provides information on making life-saving decisions during natural disasters.

FALL YARD CLEANING TIPS

8/25/2017 (Permalink)

Aaaah, autumn. The kids are headed back to school, the leaves are turning, and a chill is in the air. If you're like most homeowners, fall also means an opportunity to spruce up your yard and cut down on the work you'll need to do when the weather turns warm again.

It doesn't matter if you're a seasoned landscape professional or somebody who just wants their yard to look as good as it can with as little work as possible, everyone can benefit from backyard fall cleanup.  A little bit of work in the fall will really pay off when spring rolls around.

  • Rake those leaves. Once the snow flies, an unraked layer of leaves can get matted down over the turf and smother it all winter long. Raking or using a mulching mower in the fall helps avoid dead patches in the spring. But don't worry about getting every last leaf, especially in the garden. They help insulate plants, and as they decompose, they provide valuable nutrients.
  • Feed the grass. Fertilizing in the fall is like a day at the spa for your lawn. Using a slow-release fertilizer allows the grass to soak up nutrients and - just as important - spend the cool days and nights of autumn recovering from summer heat and stress. And building a healthy, rejuvenated lawn is one of the best ways to protect against heat, cold, drought, insects and other stresses.
  • Weed all about it. Weeding in the fall is probably the most valuable thing you can do to prepare for spring, and it's one that many people overlook. The good news: Pulling weeds used to be a backbreaking chore, but tools like the Weed Hound have come a long way from the tiny weeding forks of "the good old days." There's no reason to get down on your hands and knees and gouge at the turf. All you do is place the tool over the weed, step lightly on the footrest, and pull.
  • Remove thatch build-up. A build-up of aboveground roots called thatch prevents sunlight, oxygen and moisture from getting to the nutrient-hungry soil below. But it's easy to remove, especially if you don't wait until it overwhelms the yard. Just go at the yard with a dethatching rake in early fall, or for an easier - but more expensive - option, rent a power dethatcher.
  • Aerate. Heavy use throughout the summer can cause soil to become compacted. Perforating your lawn with small holes helps reduce compaction and lets water, air and fertilizer get down to the soil, which strengthens the grass plant's root structure. For smaller yards, a manual aerating tool that removes plugs from the turf while you step should be just fine. If you've got a larger yard, consider renting a power aerator.
  • Water trees and shrubs. Dehydration during the colder months is an all-too-common cause of tree damage, but it's easily preventable. To sustain them over the long winter, it's important to give trees a drink before putting them to bed. After they go fully dormant - but before the ground freezes - use a soaker hose or root irrigator to water them thoroughly.
  • Clean out your garden. Fruits and vegetables left in the garden can rot all winter long, and provide a comfy home for insect eggs. Gross? Not as gross as they'll be in the spring. Now's the time to get rid of diseased plants, too, but keep them out of the compost pile so the problem doesn't spread to the rest of your garden next year.
  • Plant spring bulbs. Fall is not all about closing up shop. It's also the perfect time to plant spring flowering bulbs like daffodils and tulips. But pay attention to the weather in your area; planting too early can cause bulbs to sprout before winter, and planting them too late can mean their roots don't have enough time to develop before the ground freezes.
  • Give your tools a tune-up. When it comes time to put away the backyard tools for the season, don't just shove them into the garage or shed. Spend a few minutes wiping them down and removing debris and dirt, then apply a light layer of oil to keep them from rusting over the winter. That way they'll be all set to go again come spring.

Old Man Winter may be on his way, but with a little work now, you can lay the groundwork for a happy, healthy backyard that's ready to thrive next season.

Spring Home Maintenance Checklist

5/9/2017 (Permalink)

Give your home a complete physical—inside and out—to ready it for those warm-weather months ahead.

EXTERIOR INSPECTION

Roof. You don’t need to climb up there yourself; with binoculars and a keen eye, you can probably spot trouble. Do you see any shingle-shift, suggesting that some fasteners may have failed and need replacing? Any cracked or missing shingles? What about nail-pops? “We call them eyebrows,” Niles explains. “It’s when nails push the tabs of the shingles up, allowing water to get in where those nails are coming through.” All will need to be addressed to keep your roof at peak performance.

Chimneys. If you have a masonry chimney, check the joints between bricks or stones. Have any fallen out? Is there vegetation growing out of them? Each signals water infiltration. Also, look for efflorescence—”a white calcium-like deposit that indicates your masonry joints are no longer repelling water but absorbing it,” says Niles. Consider re-sealing masonry with a clear, impermeable or water-resistant barrier material (like Thoroseal products). Brush it on, small areas at a time; let it absorb for 15 minutes, then reapply—it may need a couple of applications.

Exterior Walls. Whether you have wood siding, stucco or brick, look for trouble spots, especially under eaves and near gutter downspouts. Water stains normally indicate that your gutters are not adequately containing roof runoff. If you have wood siding, check for openings, damaged areas or knots that have popped out, making way for carpenter ants, woodpeckers and other critters that may nest in or burrow through.

Foundations. When inspecting the exterior of your home, be sure to examine the foundation from top to bottom for masonry cracks. “Routine caulking by homeowners won’t do the job,” says Niles. “Hire a foundation specialist who can employ a two-part epoxy injection system that will bond cracks chemically,” he adds.

Windows. Leakage around windows will admit warm summer air and let cooled indoor air escape, so be sure to check that any caulking and weather stripping you have in place has remained intact. “A tight seal is the first line of defense against air and water,” says Marty Davis, marketing manager, Simonton Windows, Columbus, OH. If you experienced condensation inside the glass on double- or triple-glazed windows during the winter months, the weather seal has been compromised, and either the glass or the window will need to be replaced.

Spring-clean your windows—inside and out—with a store-bought or homemade window cleaner (one cup rubbing alcohol, one cup water and a tablespoon of white wine vinegar will work just fine) and either a squeegee or a soft cloth. Never use abrasive cleaners or a high-pressure spray washer. You don’t want to scratch the glass or crack the caulking around each unit. If screens were on all winter, remove and clean them with mild detergent. Lay them on a dry surface, like a driveway to air-dry before putting them back on. “Never power-wash screens,” urges Davis, “it could damage the mesh.”

INTERIOR MAINTENANCE

General Cleaning. Spring is a good time to clean areas of the house that often go neglected. Dust or vacuum chair rails, window casings, tops of wall-mounted cabinets and ceiling fans. Launder or dry-clean fabric draperies and use a damp cloth to clean wood and vinyl blinds. Vacuum upholstered furniture and mattresses and consider renting a carpet cleaner—anything you can do to remove settled dust, mites, and allergens will make for a cleaner, and healthier, home.

If you detect grease residue in the kitchen, consider washing cabinets, backsplashes and walls with warm water and mild detergent. The same is true in the bathroom, where soap residue and fluctuations in heat and humidity combine to create the perfect breeding ground for mold and mildew. While you’re cleaning tile, look for areas of worn or missing grout, as these may lead to more serious water damage if not repaired.

Air Conditioning. Just as you readied your furnace for fall, now is the time to make sure that air conditioning units are in good working order for the warmer months ahead. Change the filter, check hose connections for leaks, and make sure the drain pans are draining freely. In addition, vacuum any dust that has settled on the unit and connections; over time it can impact the air conditioner’s effectiveness. If you suspected problems with the efficiency or performance of the unit last summer, now is the time to call in a professional to check it out.

Attics. Search for signs that indicate insects and critters have colonized. Also, search aggressively for mold, which often takes the form of “gray or black blotches that look like staining,” according to Tim Gentry, vice president of technical services, DaVinci Roofscapes, Kansas City, KS. Proper insulation and good ventilation will deter mold growth in the attic, so take action now to prevent the problem from developing in the warmer months ahead.

Basements. The basement—prone to dampness and insects—must be part of any thorough seasonal maintenance effort. Dampness suggests higher than normal relative humidity, inadequate ventilation and the need for a dehumidifier. Check the base of poured-concrete walls. “Cracks start from the bottom up, not the top down,” Niles points out. “If there’s water penetration, it’ll show at the bottom of those cracks.” And be sure to use a flashlight to examine exposed framing. “If you see even a quarter-inch or so of tunneling on the wood,” says Niles, “call a pest control company immediately.”

Leaks. Spring is a good time to check for leaky faucets, clogged drains and sweaty pipes. Check under the kitchen and bathroom sink to make sure connections on pipes and hoses are properly sealed, and look for any wetness around the dishwasher that could signal an existing or potential problem. The same is true of your laundry room; check washer machine hoses for cracks, bulges or dampness. The same is true for hot water heaters, which may show sign of corrosion and leaks.

OUTDOORS

Lawns. Rake the lawn to remove any branches, debris and leaves that you might have missed in the fall; if left, they can suffocate the grass beneath. During the winter, soil compaction, along with chemical changes altering your soil’s PH, may have left your lawn vulnerable to weed growth and other issues. Even if you can’t see weeds, they are more than likely waiting for optimum conditions to propagate. If you want to prevent them from germinating, consider an organic herbicide; fertilizers are better suited to the fall.

Make sure outdoor water systems—pipes, faucets, and in-ground sprinkler systems—are in working order. Once the ground thaws completely, start preparing new garden beds for summer plants. And take stock of your garden tools and lawn-maintenance equipment, including lawn mowers, trimmers and hoses.

Decks and Patios. Look for warped, loose or splintered boards, and do a good sweep to remove any leaves and debris accumulated in the space between boards. “Whether it’s wood, plastic or composite, a deck should be cleaned every year to extend its life,” says Chuck Harris, owner, Custom Lumber Manufacturing Co., Dothan, AL. If the finish on your wood deck is faded or worn, now is the time to clean, stain, and reseal it. If you have composite decking, follow manufacturers’ recommendations on seasonal care. The same is true for wood and composite fences, pergolas, trellises and other structures. If you have a stone patio, a simple hose down provide be all the maintenance required (unless you detect moss or staining, in which case a more serious cleaning may be necessary).

Outdoor Furniture. If you stored your lawn furniture for the winter, bring it outdoors and give it a hose rinse, or wash it with a mild detergent. For metal furniture, check for signs of rust or paint erosion; a simple remedy of spray enamel will prevent further damage from sun, rain and humidity in the months ahead.

Grills. If your gas grill has remained idle over the winter months, check burner jets for clogs and obstructions, and be sure that gas hoses and connections are sound and secure. You’ll also want to check for propane. For charcoal grill owners, make certain your grill is clean of ash and free of grease residue. It’s a good habit to adopt throughout the grilling season, not just in the spring.

 

Hurricane Preparedness Week – May 7-13, 2017

5/9/2017 (Permalink)

Sunday, May 7th

Determine Your Risk

Find out today what types of wind and water hazards could happen where you live, and then start preparing now for how to handle them. Hurricanes are not just a coastal problem. Their impacts can be felt hundreds of miles inland. It’s easy to forget what a hurricane is capable of doing. The U.S. has not been directly impacted by a major hurricane (Category 3 or higher) in more than a decade. However, hurricanes such as Ike, Sandy and Isaac reminded us that significant impacts can occur without it being a major hurricane. Many people are suffering from hurricane amnesia in the forms of complacency, denial and inexperience. This remarkable hurricane streak is going to end, and we have to be ready for it to happen this season.

Monday, May 8th

Develop an Evacuation Plan

The first thing you need to do is find out if you live in a storm surge hurricane evacuation zone or if you’re in a home that would be unsafe during a hurricane. If you are, figure out where you’d go and how you’d get there if told to evacuate. You do not need to travel hundreds of miles. Identify someone, perhaps a friend or relative who doesn’t live in a zone or unsafe home, and work it out with them to use their home as your evacuation destination. Be sure to account for your pets, as most local shelters do not permit them. Put the plan in writing for you and those you care about.

Tuesday, May 9th

Assemble Disaster Supplies

You’re going to need supplies not just to get through the storm but for the potentially lengthy and unpleasant aftermath. Have enough non-perishable food, water and medicine to last each person in your family a minimum of one week. Electricity and water could be out for at least that long. You’ll need extra cash, a battery-powered radio and flashlights. Many of us have cell phones, and they all run on batteries. You’re going to need a portable, crank or solar powered USB charger.

Wednesday, May 10th

Secure an Insurance Check-up

Call your insurance company or agent and ask for an insurance check-up to make sure you have enough homeowners insurance to repair or even replace your home. Don’t forget coverage for your car or boat. Remember, standard homeowners insurance doesn’t cover flooding. Whether you’re a homeowner or renter, you’ll need a separate policy for it, and it’s available through your company, agent or the National Flood Insurance Program at www.floodsmart.gov. Act now as flood insurance requires a 30-day waiting period.

Thursday, May 11th

Strengthen Your Home

If you plan to ride out the storm in your home, make sure it is in good repair and up to local hurricane building code specifications. Many of these retrofits do not cost much or take as long to do as you may think. Have the proper plywood, steel or aluminum panels to board up the windows and doors. Remember, the garage door is the most vulnerable part of the home, so it must be able to withstand the winds.

Friday, May 12th

Check on Your Neighbor

Many Americans rely on their neighbors after a disaster, but there are also many ways you can help your neighbors before a hurricane approaches. Learn about all the different actions you and your neighbors can take to prepare and recover from the hazards associated with hurricanes. Start the conversation now with these Neighbor Helping Neighbor strategies

Saturday, May 13th

Complete Your Written Hurricane Plan

The time to prepare for a hurricane is before the season begins, when you have the time and are not under pressure. If you wait until a hurricane is on your doorstep, the odds are that you will be under duress and will make the wrong decisions. Take the time now to write down your hurricane plan. Know where you will ride out the storm and get your supplies now. You don’t want to be standing in long lines when a hurricane warning is issued. Those supplies that you need will probably be sold out by the time you reach the front of the line. Being prepared, before a hurricane threatens, makes you resilient to the hurricane impacts of wind and water. It will mean the difference between your being a hurricane victim and a hurricane survivor.

What Causes Frozen Pipes?

1/16/2017 (Permalink)

What Causes Frozen Pipes?

The water inside pipes can freeze when outdoor temperatures drop below freezing. As freezing water expands, it causes the pressure inside the pipes to increase, possibly leading to bursting pipes.

Preventing Frozen Pipes

  • Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
  • Seal air leaks surrounding or near pipes
  • Keep garage doors closed if there are water supply lines in the garage
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing
  • Keep heat at 55 degrees F. or higher even when you are out of town
  • During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
  • If you need to be away from home, leave the heat on and drain your water system before you go
  • Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

 What to Do When Pipes Freeze or Burst

 If pipes freeze:

  • Open all faucets
  • Remove insulation and wrap pipes in rags
  • If all else fails, call your plumber

If pipes burst:

  • Shut off the water immediately to prevent additional damage
  • Take proper precautions to avoid an electrical shock from being in or near standing water
  • Take an inventory of any damaged property or possessions
  • Contact the professionals at SERVPRO of Malden/Melrose for help at 781-665-6396.      
  • We’ll make it “Like it never even happened®”

Thanksgiving Safety Tips

11/17/2016 (Permalink)

Thanksgiving is almost here and across the country, Americans are gearing up for one of the most spectacular feasts of the year.  Thanksgiving is a holiday that brings family and friends together to share good food, conversation, and laughter. In the midst of all this festive activity, it’s important to remember that there are health hazards associated with the holiday, including an increased chance of food poisoning, kitchen fires, and travel incidents.

Taking just a few minutes to read these Thanksgiving safety tips could mean the difference between enjoying the holiday and having a turkey dinner end in disaster.

Fire Safety

The average number of cooking fires on Thanksgiving is TRIPLE that of a normal day. Here a few simple ways to avoid fires:

  • Stand by your pan” when cooking. Never leave food, grease, or oils cooking on the stovetop unattended.
  • Pot holders, oven mitts, food wrappers, and other things that can catch fire should be kept away from the stove.
  • Children should also be kept away from hot stoves and paid particular attention to when they are in the kitchen.
  • Facing pot handles towards the rear of the stove can save them from being knocked over and scalding people nearby.
  • Long sleeves and loose clothing should be avoided while cooking as it can easily catch fire. Following these food safety tips can keep any Thanksgiving meal safe from bacteria and keep your family and friends from getting sick:

Food Poisoning

  • Safely cooking a turkey starts with correctly defrosting it; place your bird on a tray or pan to catch any juices and keep it refrigerated until it’s ready to cook.
  • A 20-pound frozen turkey can take up to five days to thaw out so plan ahead.
  • Turkeys need to be cooked to an internal temperate of 165 °F.
  • Leftovers need to be refrigerated within two hours after serving. The Thanksgiving holiday is one of the busiest travel times of the year, and with all the excitement travelers can become more focused on celebrations than getting to their destination as safely as possible. Following these travel tips will keep everyone safe on the road and in the air:

Thanksgiving Travel Safety

Halloween Safety Tips

10/18/2016 (Permalink)

Trick-or-Treaters

  • Be bright at night – wear retro-reflective tape on costumes and treat buckets to improve visibility to motorists and others.
  • Wear disguises that don’t obstruct vision, and avoid facemasks. Instead, use nontoxic face paint. Also, watch the length of billowy costumes to help avoid tripping.
  • Ensure any props are flexible and blunt-tipped to avoid injury from tripping or horseplay.
  • Carry a flashlight containing fresh batteries, and place it facedown in the treat bucket to free up one hand. Never shine it into the eyes of oncoming drivers.
  • Stay on sidewalks and avoid walking in streets if possible.
  • If there are no sidewalks, walk on the left side of the road, facing traffic.
  • Look both ways and listen for traffic before crossing the street.
  • Cross streets only at the corner, and never cross between parked vehicles or mid-block.
  • Trick-or-treat in a group if someone older cannot go with you.
  • Tell your parents where you are going.

Parents

  • Ensure an adult or older, responsible youth is available to supervise children under age 12.
  • Plan and discuss the route your trick-or-treaters will follow.
  • Instruct children to travel only in familiar areas and along established routes.
  • Teach children to stop only at well-lit houses and to never to enter a stranger’s home or garage.
  • Establish a time for children to return home.
  • Tell children not to eat any treats until they get home.
  • Review trick-or-treating safety precautions, including pedestrian and traffic safety rules.
  • Make sure Halloween costumes are flame-retardant and visible with retro-reflective material.

Motorists

  • Slow down in residential neighborhoods and obey all traffic signs and signals. Drive at least 5 mph below the posted speed limit to give yourself extra time to react to children who may dart into the street.
  • Watch for children walking on roadways, medians and curbs. In dark costumes, they’ll be harder to see at night.
  • Look for children crossing the street. They may not be paying attention to traffic and cross the street mid-block or between parked cars.
  • Carefully enter and exit driveways and alleys.
  • Turn on your headlights to make yourself more visible – even in the daylight.
  • Broaden your scanning by looking for children left and right into yards and front porches.

Don’t Wait: Check the Date! Replace Smoke Alarms Every 10 Years!

9/27/2016 (Permalink)

You replace your cell phone, your lightbulbs – even your toothbrush. But when was the last time you replaced – or thought about replacing – your home's smoke alarms?

While smoke alarm lifespan and sensing technology has vastly improved in recent years, the fact remains that all smoke alarms expire after 10 years. However, nearly a quarter of Americans (23 percent) have either never replaced their smoke alarms – or have not done so in more than six years. This, coupled with the fact that three out of five home fire deaths occur in properties without working smoke alarms – often due to missing alarm batteries or expired alarms – is cause for concern for local fire and safety officials.

"Many people assume that because they have smoke alarms in their homes, they're automatically protected in the event of a fire," said Lorraine Carli, vice president of Outreach and Advocacy at NFPA. "In reality, smoke alarms need to be installed, maintained and tested regularly to ensure that they're working properly. Part of that effort includes knowing how old your smoke alarms are, because smoke alarms don't last forever."

NFPA 72, National Signaling and Fire Alarm Code®, requires that residential smoke alarms be replaced at least every 10 years, but because the public is generally unaware of this requirement, many homes may have smoke alarms well past their expiration dates. To find out whether it's time to replace the smoke alarms in your home, simply look on the back of the alarms where the date of manufacture is marked. The smoke alarm should be replaced 10 years from that date (not the date of purchase or installation).

 If alarms are due for replacement, consider upgrading your level of protection with devices containing 10-year sealed batteries, which offer tamper-proof, hassle-free protection while eliminating the need to replace batteries for the life of the alarms. For ultimate home safety, select combination smoke/carbon monoxide (CO) alarm models for complete protection from the threats of smoke and CO. A variety of smoke alarms, including hardwired, combination and 10-year battery-powered models, are available to meet specific needs and local

National Preparedness Month: Week Four – Get Involved

9/23/2016 (Permalink)

September is National Preparedness Month

Week Four – Get Involved

Build a more resilient community by getting involved and helping your community prepare for, respond to, and recover from the next disaster. There are many great opportunities to make important contributions including volunteering, donating or helping our neighbors and community.

Volunteer

Donate

  • Donate cash to a recognized disaster relief organization.
  • Donate goods that are specifically requested or needed by recognized organizations.
  • Learn more about how to donate responsibly: Donations and Volunteers

Help your Neighbors

  • Be a good neighbor. Check on family, friends, and neighbors, especially the elderly, those who live alone, those with medical conditions and those who may need additional assistance.
  • Start a community preparedness project with the Corporation for National & Community Service toolkit.

National Preparedness Month: Week Three – Build an Emergency Kit

9/22/2016 (Permalink)

September is National Preparedness Month

Week Three – Build an Emergency Kit

Build an Emergency Kit:

Having an emergency supply kit is an essential component of personal and family preparedness Emergency kits should include essentials items that will help sustain you and your family for up to three days in the event you are isolated in your home without power during disaster.

First, think about essential items you will need for basic survival: water, food, warmth, clean air, and necessary medications, or medical equipment. Additionally, utilities and basic services such as electricity, gas, water, sewage treatment, and telephones may be cut off for days or weeks. Your supply kit should contain items to help you manage during these outages. Make sure your emergency kit is customized to meet the unique needs of your family.

At a minimum your kit should include:

  • Water: Bottled water (one gallon per person/per day for at least three days), water purification tablets
  • Food: At least a three-day supply of non-perishable foods that do not need cooking (ready-to-eat canned meats, fruits, vegetables, or juices, protein or granola bars, cereal, peanut butter, dried fruit, nuts, crackers, baby food, comfort foods)
  • Tools and Supplies: Manual can opener, Radio (battery-powered or hand crank), flashlight or lantern, extra batteries, cell phone with charger, wrench, pliers, and other basic tools
  • Personal Items: Prescription medications (two-week supply), personal hygiene items, eyeglasses, contact lenses, dentures, extra batteries or supplies for medical equipment, change of clothes, sturdy shoes
  • Pets: Collar, leash, harness, crate, food, bowls, current photo, license and medical information
  • Documents: Insurance policies, bank account records, identification cards (IDs), medical information, and other copies of important documents
  • Money: Extra cash and traveler’s checks (ATMs may not work during a power outage)
  • Other Items:  First-aid kit, emergency whistle, waterproof matches/lighter, local area maps, diapers, wipes, formula, and baby food and supplies (if needed)

Also consider adding:

  • A watch or clock
  • Household chlorine bleach, which can serve as an emergency disinfectant of drinking water
  • Camp stove or grill with fuel or canned heat, neither of which should be used indoors
  • Disposable plates, cups, and utensils
  • Duct tape, plastic sheeting or tarp
  • Seasonal items to protect against the elements
  • Books, games, puzzles, and other comfort items
  • Sleeping bags or blankets. 

National Preparedness Month: Week Two - Make A Plan

9/19/2016 (Permalink)

September is National Preparedness Month

Week Two – Make A Plan

When an emergency or disaster occurs, will you be ready? It is critical that you create a family disaster plan to keep you and your family safe, protect your property, and build your community’s resilience.

Develop a plan with the members of your household to prepare for what to do, how to find each other, and how to communicate in an emergency. Be sure your plan addresses the special and/or medical needs for you and your family.

You should:

Establish Meeting Locations

Select two family meeting locations where your family can reunite after a disaster. 

    • Choose one close to home 
    • Second farther away, in case you are asked to evacuate or can’t return to the area.

Develop an Emergency Contact Plan

Ask an out-of-state friend or relative to serve as your family’s emergency contact. After a disaster, it is sometimes easier to call long distance to unaffected areas.

    • Provide every family member with the name, address, and phone number of the emergency contact and make sure each family member has a cellphone or a prepaid phone card.
    • Inform your emergency contact of any family member’s special needs or medical issues.

List emergency contacts in cellphones as “ICE” (in case of emergency), which will make it easier for emergency management personnel to contact the right person in case of an emergency responder needs to make a call on your behalf.

Identify alternate communications methods:

    • Show all family members how to text message, as it may be easier to send a text than make a call during an emergency.
    • Learn how to use social media, which can be an effective tool to let friends and family know your location and status.
    • You can use the American Red Cross's Safe and Well service to register yourself as “safe and well” or search for loved ones after a disaster.

Plan How to Evacuate

Identify and practice how you will exit your home.

Establish possible evacuation routes to ensure you are able to get to your designated meeting location(s).

Identify available modes of transportation.

Make arrangements with family, neighbors, friends, or local government if you don’t have personal transportation.

If you need assistance, contact your local public safety official to make them aware of your needs.

Plan How to Shelter in Place

Designate safe room(s) within your home. They should have:

    • as few windows or doors as possible; and
    • access to television, radio, and telephones.

Make sure you have necessary supplies and can access your emergency kit.

If you receive medical treatments or home health care services, work with your medical provider to determine how to maintain care and service if you are unable to leave your home for a period of time.

Consider Everyone’s Needs

Plan for everyone in your household, including individuals with access and functional needs, seniors, children, and pets. 

If you or someone close to you has a disability or other access or functional need, you may need to take additional steps to prepare yourself and your family.

September is National Preparedness Month

9/15/2016 (Permalink)

The month of September is National Preparedness Month, a nationwide, month-long effort hosted by FEMA, the Ready Campaign and Citizen Corps, encouraging households, businesses and communities to prepare and plan for emergencies. 

Massachusetts experiences a wide range of emergencies and disasters. In the past few years alone, the state has seen flooding, hurricanes and tropical storms, blizzards and winter storms, tornadoes, hazardous materials incidents, power outages, terrorism, water supply disruptions and more. In addition, there are many other hazards that could occur including earthquakes, pandemics and other public health emergencies, nuclear power plant accidents and others. It is important for residents of Massachusetts to be Ready for various types of emergencies and disasters including knowing what the risks are, and what to do before, during, and after various types of emergencies and how to be prepared ahead of time.

There are four key things to be prepared for emergencies:

Be Informed – Know what emergencies may occur and stay informed

Make A Plan – Plan for your family before an emergency

Build a Kit – Assemble an emergency kit

Get Involved – Volunteer opportunities in emergency preparedness and response

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Today we will talk about various ways to “Be Informed”

Massachusetts Alerts Smartphone App

The free Massachusetts Alerts app provides emergency notifications and public safety information based on your location, proximity to an event or incident, and the preferences you select.

Emergency Alert System (EAS)

Emergency Alert System (EAS) is a national warning system that uses radio, television, and satellite channels broadcast important public safety information during times of emergency. When an EAS is issued, you will hear a tone followed by an audio message. Participating television broadcasters will also display a visual message, which might take the form of a scrolling banner or a static slide.

Wireless Emergency Alerts (WEA)

The Wireless Emergency Alerts (WEA) program is part of the EAS national alerting initiative, which enables cellphones to receive alerts for severe weather emergencies, imminent threats to life or property, AMBER alerts, and Presidential alerts. You do not need to subscribe to any service to receive alerts. The alerts are sent to all WEA-enabled devices in the impacted region. To find out whether you have a WEA-enabled phone, you should contact your mobile carrier.

NOAA Weather Radio

A NOAA weather radio provides alerts for weather warnings in your area. With batteries, a radio can work even when the power is out and can be programmed to provide alerts within your local area. Weather radios are a reliable source for severe weather announcements or weather-related emergency information. 

Social Media & Traditional Media

MEMA uses Twitter (@MassEMA) and Facebook to provide preparedness tips as well as information about severe weather, emergency situations, and disasters. MEMA also uses social media as a secondary method of alerting.

Traditional local media outlets (such as TV and radio stations) are another source for emergency alerts and information.

Mold in Basement

8/9/2016 (Permalink)

Mold in Basement

Title: Does Your Home Have A Mold Problem?

Category: Mold Damage

Photo Caption: Mold can spread through a home in as little as 48 hours.

Body:

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today 

SERVPRO of Malden/Melrose

781-665-6396

Fire in Melrose, MA

8/9/2016 (Permalink)

Living Room Fire in Melrose, MA

Title: Malden/Melrose Smoke and Soot Cleanup

Category: Fire Damage

Photo Caption: Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.

Body:

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Malden/Melrose will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 781-665-6396

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